Residencial ROMANA Holidays from NZ$2,135

This hotel is gorgeous! We needed to stay close to the airport after our original flight was canceled. The rooms were huge, really clean and just beautifully designed. The food and cocktails were the BEST we had our entire trip and the staff was just incredible. We had been in the Dominican for nearly a week at a different property that was supposed to be a 5 star resort but it had not been a great experience so this was such a refreshing change. We would 100% recommend and come back to stay here.

Friendly service, cleanliness, super polite and everyone smiling. Front desk staff were excellent. What stood out for us was the quality of the people working here.

Beautiful property, private beach, no crowds - personalized service and amenities.

We stayed at Secrets Cap Cana in a swim-out room. While we did receive a swim-out as booked, the initial room was clearly older, and the swim-out area was dark, cold, and very secluded. For us, it was essentially unusable — not the relaxing experience we expected or paid for. We raised the issue early and even offered to pay to move to a different room, but unfortunately, we weren’t relocated until day 3 of our 5-day stay, which was disappointing given the short length of the trip. That said, once we were moved, everything changed — and for the better. The new swim-out room was bright, open, and overlooked the main pool area, with bar service directly to our patio. It was sunny, lively, and exactly what we had envisioned from the start. There was no upcharge for the new room, and we truly appreciated that. Overall, the service throughout the resort was excellent, aside from the room delay. Food and drinks were good, and both the pool and beach areas were outstanding — beautiful, well-maintained, and enjoyable. Bottom line: Secrets Cap Cana is a fantastic resort with great amenities and service, but room location and condition matter. If you’re booking a swim-out, I’d strongly recommend confirming which section you’re in to avoid a similar experience. Once we were in the right room, the stay was absolutely worth it.

nice place there no phone on room just one person can speak English Durnig the day , there was renovation with a lot of noise the air condition remote just tern off an on and the tempratuer was not work in remote