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"At first they did not provide a room matching the reservation (Deluxe double room with harbor view) saying there were none available. Only after requesting to speak to the manager and showing the Hotels.com reservation confirmation was there apparently such a room available...."

"Zentral gelegen, viele Sehenswürdigkeiten fußläufig erreichbar. Freundliche Mitarbeiter*innen. Sehr schönes Zimmer, bedauerlicherweise Mängel bei der Sauberkeit. Sehr schönes Restaurant."

"good stay. the pillow in the rooms are way to big!!"

"Nice service, tasty dinner, relaxing spa area. They allowed us to use the spa area even after check out on the day of the departure. Overall, we were satisfied with the hotel. Just one thing, the hotel didn't offer seafood breakfast like smoke salmon or shrimp salad, which are typical for four star hotels in Germany (especially in northern Germany). The breakfast quality was otherwise okay, but with seafood the quality would have been significantly higher. "

"We enjoyed our stay. The room was clean and comfortable. The breakfast was very good and lots of options provided. I would stay again."

"Very nice hotel in a quite touristic spot. Excellent breakfast."

"Alles etwas älter aber wirklich charmant. Für eine Zwischenübernachtung optimal!"

"The staff were very friendly and professional and helpful."

"We had a room with balcony, it had a wonderful view over the docks, close to a lot of resturants. Very highly recommended"

"Easy to get to and nice rooms!"

"Wonderful place. Amazing location!"

"Super business hotel"

"Great location. Excellent service and breakfast!"

"Nice staff"

"Nice from the outside and a good restaurant, but the room was poor. No A/C, only a cheap mobile fan which had no ability to cool the room to a reasonable temperature. Cheap and hard foam mattress which did not allow for air circulation and instead reflected the body heat back up so I felt I slept on a griddle. Not a single night out of three did I get a good rest. Woke up constantly due to heat and uncomfortable mattress. After complaining, I received a second mobile unit which made it slightly...

"Best staff in the country…"

"Very clean"

"The rooms and the kitchen was better than expected,when seen the house. Everything was ok for the price. "

"The check-in process was strange, as the host kept trying to teach us how to use a door. However, the room was very large and comfortable. The breakfast was terrific! "

"Das Zimmer war vollkommen ausreichend, sauber, modern! War früher angekommen, Zimmer zwar noch nicht fertig, konnte meinen Rucksack dort aber bereits abstellen. Wlan leider schlecht (Zi.21) und Kommunikation nur auf Russisch! Bäcker nebenan da im Hotel kein Frühstück, ansonsten ist die Lage mit "Multikulti" gut umschrieben 👍"