Standard Double Room
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Reviews of Hôtel Porte Mars Reims Gare Centre

3 out of 5
Hôtel Porte Mars Reims Gare Centre
2 Place De La Republique, Reims, Marne

Reviews

8.0

Very good

Rating 10 - Excellent. 52 out of 207 reviews" "
Rating 8 - Good. 96 out of 207 reviews" "
Rating 6 - Okay. 49 out of 207 reviews" "
Rating 4 - Poor. 9 out of 207 reviews" "
Rating 2 - Terrible. 1 out of 207 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jamel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom outdated, toilet room was very small, bed was uncomfortable
Stayed 2 nights in Apr 2024

6/10 Okay

Elizabeth, Atlanta

Business traveller
Liked: Cleanliness, staff & service
The hotel is like a nicer version of a hostel. Spartan rooms, old bathrooms with rust, no ramp for luggage from the outside. It felt like an IKEA room. That said, it is close to the city and very clean with nice staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

indrojit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Tasteful, modern rooms. Perfect for our overnight pit stop!
Stayed 1 night in Mar 2022

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing stopover
This was an oversight stop over on the way back from skiing in the Alps. Although tricky to find on the SatNav as there is no drop off in front of the hotel, look out for the big public car adjacent and park first. The hotel is really well located within walking distance of the city centre with its restaurants and shops. Bilingual front desk staff were very helpful with advice after our late arrival and parking is free in the public car park at the weekends. The hotel rooms were basic, but clean with comfortable beds and sufficient towels for our four guests. We did not have breakfast in the hotel as the city centre eateries are a short walk through the Central Park, although be aware McDonald’s goes not have the same breakfast range as in the UK, so no hash browns! There is a handy champagne house right beside the hotel which offers tastings and shop and was open at 11am on Sunday morning…
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed 2 nights in Jul 2019
Response from Hotel Porte Mars on 24 Jul 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

6/10 Okay

dan

Liked: Cleanliness, property conditions & facilities, room comfort
No problem except internet issue.
The internet would not work in my room for the 2 days I was there. They gave me free breakfast on my last day to compensate. It worked in the d suprisingly that morning. I was meeting with a group of people staying at another hotel and the lack of internet made communication impossible and inconvenient. It apparently was only an issue for my room. Other than that the hotel was fine, good value and a good location.
Stayed 2 nights in Jun 2019
Response from Réception on 23 Jul 2019
Good morning, We have taken your comment very seriously. We apologize for the inconvenience, but it has affected everyone in the hotel. This problem is not much to do with the hotel because it is the vagaries of the computer tools. Hoping to see you again soon, The reception

8/10 Good

Peter, STEYNING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly receptionist, very helpful. Marvellous city-centre situation, and easy local parking
Stayed 1 night in May 2019
Response from Hotel Porte Mars on 24 Jul 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Reasonable stay!
It was great experience although the hotel is reasonable price. Close to the city center and very clean. The noise maybe noticeable. Front person was not always available which was slightly negative.
Stayed 1 night in May 2019
Response from Hotel Porte Mars on 24 Jul 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

4/10 Poor

Verified traveller

Liked: Staff & service
Adequate one night stopover
Twin room only equipped for 1 person (apart from 2 beds) Facility for making one cup of coffee, one cup of tea only. No milk. Only one large towel in bathroom, one shower gel/shampoo. Free mini bar (as advertised) was empty. Unable to control air conditioning, unable to open window as it opened out onto fire escape. Stale smell in room. Telephone positioned above bed so handset kept falling off when trying to sit up and read/watch TV. Tiny TV positioned very high up on wall. Bed comfortable and bed linen clean. Only a one night stopover so adequate. Receptionists efficient.
Stayed 1 night in May 2019

10/10 Excellent

giorgi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Deborah

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
OK hotel
There were very few hotel rooms left when I booked. This hotel was fine--nothing special but OK.
Stayed 1 night in Jun 2018

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great little hotel. Only minus, second bed sags.
Stayed 3 nights in Jun 2018

8/10 Good

bonesy11, west chester oh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What we wanted
Comfy bed, warm shower and good wifi basically all I could ask for in a hotel. Plus close to the train station, museum of the surrender and 15 minute walk to the cathedral. Lady at reception was extremely friendly.
Stayed 1 night in Dec 2017

8/10 Good

Joanne

Liked: Staff & service
Good value for money
Handily placed to visit the main attractions. Breakfast standard continental. Only gripe was that beds were too small for someone over six foot. For the price I paid this was good value for money
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location
The kids loved watching the trains from the room
Stayed 1 night in Jul 2017

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, room comfort
Good value for the money
We are satisfied with our short one night stay at this hotel. The staff was very friendly and the hotel is clean.
Stayed 1 night in Jul 2017

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
Nice convenient hotel close to station and city ce
Overnight stay. Passing thru Reims and needed to stay by the central train station. Hotel is a five mintue walk from the station, and 10-15 min from the cathedral downtown, so quite convenient. Room clean but small, breakfast standard French breakfast fare but perfectly fine. Overall a very good value!
Stayed 1 night in Jun 2017

6/10 Okay

Dave

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Claire, Sydney

Liked: Cleanliness, staff & service, room comfort
Great location for a 1 night stay!
The hotel is dated, but it's exactly what we needed for a 1 night stay! It's close to town, directly next to a winery and a short 5-10 minute walk into the centre of town. The receptionist who checked us in and out was super friendly and gave us a ton of tips for restaurants, champagne houses and bars! Would stay here again for sure.

6/10 Okay

Carol

Liked: Cleanliness, staff & service, room comfort
C from Vancouver
Parking can be a problem

6/10 Okay

Daniel, Amsterdam

Liked: Cleanliness
Disliked: Staff & service
Good value for money to visit downtown Reims
+ Very clean + Quirky decor + Close to city center - Parking not on premises, need to use paid options, however they may be free during some hours - A little old

8/10 Good

Caroline, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, friendly and helpful staff. The breakfast isn't included in the room price but it is definitely worth signing up for.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good n clean
Pleasant stay. Proximity to the reims station is very close by. Just nice for me to stay a night

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Karen B., Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking and within walking distance to old to
Nice hotel, easy free street parking. Lovely staff. Somewhat run down appearance of the surrounding area. Hotel was very clean. 15 minute walk down to pedestrian walkway with tons of great restaurants and shops.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location...big room!
This hotel is very close to the train station which is something I look for when traveling because I always have way to much luggage! I was on the 3rd floor...room 306...large room and a bathtub that was long enough for me to sit in! Air condition was able to be controlled in room which was nice but I could not find an English speaking channel on the tv. Within walking distance of all the major must sees and dos.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
GOOD FOR ONE NIGHT
Very small room OK for one night. The bed was not comfortable (old or too soft) and the fan did not work. But the price and location was good.

8/10 Good

MG, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is excellent, friendly, and very helpful
We stayed here in the middle of a July heat wave, and thanks to a listing error on hotels.com, were booked into one of only 4 rooms without AC. The excellent staff was thankfully able to juggle the booking (not easy, again thanks to hotels.com) and our stay was very pleasant in the end. Relatively easy walk to the train station, but the location was not as convenient for everything else we wanted to do. Limited restaurant choices in the immediate area, and hotel is at the edge of a rather sketchy-looking neighbourhood. (If any nice establishments were there, we didn't find them before turning around.) No complaints about the hotel itself, and we'd stay there again - but first we'd see what's available in a more central location. An unexpected bonus of the location - our room had an amazing view of the Independence Day/Bastille Day fireworks!

10/10 Excellent

Paul, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodating hotel. Exceeded expectations.
Very helpful desk personnel. Great breakfast. Tram right outside the front door. Parking close.

8/10 Good

Zzz

Liked: Cleanliness, staff & service
Good Hotel Option in Reims
Day and evening staff were very friendly and helpful. Both spoke English and were happy to give recommendations for restaurants and activities. The hotel is clean and basic. Free wifi was a nice touch. TV only has French lanuage programming as to be expected. You can add a basic breakfast for €12.50. There is a supermarket and ATM approx. three blocks from the hotel and its very close to the train station (easy walking distance). The center of the city with restaurants and bars are also easy to reach on foot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems, friendly staff, good location and affordable for the area.

10/10 Excellent

SMac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - Great people
This hotel was great! The location, the people who run it and most importantly the rooms...Clean and comfortable. The corner it is located on is a bit busy but we didn't notice any noise at night. The people who work in the hotel gave us so much valuable information including where to get the best price on champagne and the final light show at the cathedral. Priceless!

6/10 Okay

Adrian, Doncaster, South Yorkshire, UK

Liked: Staff & service, property conditions & facilities
Reims brilliant for a long weekend !
Good location at a good price just 5 mins walk in to the center ! Mumm champagne is 2 mins from the hotel and really worth a visit. Go and have a meal at the Flo restaurant it top quality rated No.1 in Reims If you take your car make sure you pre book the locked garages the hotel has the car and its contents are safe for 10 euros a day well worth it ! Hotel could do with a paint on the outside but the inside is good. Overall its a middle of the road hotel at a reasonable price if you want quality stay in the Best Western but the price is double

8/10 Good

Phil Brown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Hotel is in good location close to metro and also major Paris Gare railway station. Quiet street with a number of eating establishments in the area. Room was small but clean with very good bathroom. I would stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased with the hotel and the receptionist was very helpful. I was however disapointed in that I booked the hotel with a Debit card and paid when I left with the same card. 16 days later the deposit is still blocked on my debit card and I am therefore unable to use this money! If I had booked for several days this very bad policy could spoil a holiday if several hundred pounds was withheld.

10/10 Excellent

tim, haverhill suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel to stop at
We were given an aufwell room at first then given a better room. The room we were then given was great over all it was a very good hotel the lady who was on duty when we arrived was the best her english was very good and her advise and helpfulness made us very relax. Parking not good but ask for the lock up parking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Location good. Overall fine.
Nice staff, great location. The room was a little drab but overall fine for a couple of nights.

6/10 Okay

Neil, Dundee, UK

Liked: Staff & service
Disliked: Cleanliness, room comfort
Handy for sightseeing but not much else
Hotel well placed for sights but overall the downsides outweighed the upsides. Good: Walking distance to sights; english-speaking friendly staff; good wi-fi Bad: Air-conditioning in room didn't work; small and noisy room; no proper parking (parking in free public car-park 100 metres away); 12 Euros per head for breakfast; tiny claustrophobic WC;

10/10 Excellent

Christine and Nakita, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Porte mars close to champagne tours
We liked everything about the hotel Porte mars, the staff were very friendly and absolutely the most helpful people. Sarah, the blonde haired lady at reception and the lovely Italian receptionist, with dark hair, are a true credit to this hotel. We would thoroughly recommend this hotel for its staff,cleanliness,comfort and location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and confortable place
I spent a single night in this hotel and I had a good time. My room was neat and spacious with a large bed and a nice bathroom. Unfortunately no closet in the room but you can survive it. I had a single room on the first floor. Reims downtown is a short and nice walk from the hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The public parking advertised is an open one nearby with no security. The nearest secured parking is 1/4 of a mile from the hotel. The hotel is on a very busy avenue and roundabout, behind the train station. Not a nice area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
Great service, location, amazing breakfast and generally a really nice place to stay.

10/10 Excellent

David, Loughborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
We have used this hotel twice this year as a first night stop over after traveling through the Channel Tunnel. Reims is 3 hours from the Tunnel and an interesting place in its own right - and the Porte Mars is ideally situated for exploration of the old parts of the city and the cathedral. The hotel is easy to access from the motorway if you are driving south through the champagne region or east to Alsace or the Jura. The hotel itself is very welcoming and can't be faulted for its cleanliness and offers a breakfast at reasonable value.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay reims
inconvenient parking,shower small,could not open window for coolness because of noise. good to find, clean, very central and good staff

8/10 Good

Gill, Nottingham UK

Liked: Cleanliness, room comfort
Reasonably priced hotel
Good hotel with parking near by - 10minutes from city centre. Shortage of storage space for clothes. Breakfast extra but plenty of it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, location not so
Hotel good, if expensive, and easy to find. Nice quiet room, as requested. Short walk to centre. Cars parked on wasteground in a seedy area - a bit worrying but we didn't have any problem.

8/10 Good

Graham, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porte Mars
Porte Mars is close (walking distance to all the attractions of Reims. When leaving the Hotel turn right and walk towards the station then left an you are in the Cafe life part of the city. With the Cathedral a short distance away. Mumm champagne is even closer. Walk straight ahead when leaving the Hotel and Mumm is about 5 minutes away. Cazenove champagne is next door!