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"We had an amazing stay! The front desk manager was so helpful- he had great recommendations and was so hospitable! The rooms were also large and so comfortable. We loved the historical touches combined with the comfortable beds and linens."

"Very good"

"Convenient, modern with friendly staff. Large hotel near the train station -- the area is quiet and filled with large hotels -- not seedy at all. Best and easy to use public transportation to the old town and Market square area for restaurants, shopping and attractions. Good value for money at this chain of hotels."

"This is a family run, first class hotel. The staff are efficient and friendly. The guest rooms we had were just first rate. A suite is really a suite. You cannot buy or manufacture old world European charm and hospitality. At this property these qualities are 4 generations in the making. This hotel never disappoints. The restaurant is just beautiful, with cuisine to match"

"The location was great, room very clean and bathroom too. The staff went above by being so pleasant and helpful.. I had a car to park and the directions given were very specific and helpful This is the place to stay in Heidelberg sepecially for access to the christmas markets"

"Easy transition to room. Simple, comfortable and clean room. Must pay extra for breakfast [not rcmd as many places near hotel to eat] and parking. "

"Clean rooms, close to public transportation and friendly staff"

"Excelent!"

"It was a great location ( 15 min walk from train station and another 15 to old town). The rooms were clean, spacious, coffee maker and fridge, the breakfast buffet had a nice variety of choices, and the staff were friendly!"