Apartment, 1 Bedroom (4 Adultes)

Reviews of Residhome Appart Hotel Nancy Lorraine

3 out of 5
Residhome Appart Hotel Nancy Lorraine
9 Boulevard De La Mothe, Nancy

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 339 reviews" "
Rating 8 - Good. 158 out of 339 reviews" "
Rating 6 - Okay. 40 out of 339 reviews" "
Rating 4 - Poor. 9 out of 339 reviews" "
Rating 2 - Terrible. 4 out of 339 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

galal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything is perfect
Stayed 8 nights in Nov 2023

10/10 Excellent

oreste

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

HYUN CHUL

Liked: Cleanliness
It was good to stay in this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Mhairi

Stayed 1 night in Mar 2023

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Even though the city center is only a 14-min walk, the tram was only 2 min walk away…AND FREE ON THE WEEKEND! Reception was super nice and friendly.
Stayed 1 night in Mar 2023

8/10 Good

Core Cover

Travelled with family and small children
Liked: Cleanliness
Lots of instructions to use the lift and entry doors

10/10 Excellent

Elysa

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Usual good standard of apartment. Unhappy with lack of secure parking
Stayed 1 night in Nov 2018

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff at the hotel is very friendly and helpful and the hotel also offers a good breakfast and underground attached parking. We stayed one night during hot weather and our room did not have air conditioning or a fan so it was an uncomfortable night. The bedroom portion of the room was clean and in good shape but the bathroom is in need of an update as the sink had multiple stains and did not make a good impression. The property's location is within walking distance of the main sights but the line 1 street car is just a block away and very easy to use. There is also a food store right behind the hotel so it's easy to stock up on food and supplies
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Great stay
Friendly staff, good location, nice room
Stayed 1 night in Sep 2018

8/10 Good

Wai Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location within walking distance from the tourist spots. Supermarkets nearby. Although there was no air condition, an electric fan is good enough during our stay. Free parking spaces outside the hotel. Good value for money.
Stayed 2 nights in Jul 2018

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious flat, quiet but near-central
The apartment hotel room was larger than a regular hotel room, with more facilities. The hotel had an adequate breakfast buffet. There was reasonable space to park in the street (in addition to available underground parking). While not located in the centre of town, the walk into the centre was not long. Staff very helpful

8/10 Good

Elias

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2017

6/10 Okay

Bob, West Virginia, USA

Liked: Staff & service, property conditions & facilities
OK?
I am accustomed to have the room and bed cleaned up daily. The room has a kitchen that initially was well prepared, but the dirty plates, cups, and so forth were not touched by the maid, and the bed was not touched. Highly unusual!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I genuinely enjoyed the "apartel" idea. It was convenient to have a fridge, burners, hot water kettle etc. the market was just a block away. All was very convenient. The room was simply but we'll appointed. I wold certainly return or try another Residhome Appart Hotel since this is a chain. Very enjoyable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and helpful staff
This is a great place to stay because it is quiet and a lovely walk along the canal is behind it. Accessible tram to visit the lovely downtown. You can cook your food there if you want to save $$.

10/10 Excellent

Yong Jung, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comfortable. There is a good supper market next door.

8/10 Good

severina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lance, Ramsgate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Value for Money
Very good value for money hotel. Extremely helpful staff

10/10 Excellent

Andy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay
Wonderfull hotel with great resources andnclose to the centre of Nancy. Hotel staff were very friendly and informative of the area.

8/10 Good

Lucien, Kortrijk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The hotel was really easy to find by car with free parking in front of the hotel. The check in staff was friendly and the rooms where normal size for a 3star hotel with a nice equipt kitchen the only thing is that there is no wifi only cable internet in the room not so practical for you mobile divices but overall good hotel that I would recommend

8/10 Good

Johannes, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stop over in hotel in Bensheim as couple with dog. Hotel is new, in a business park in a suburb of Bensheim. Good buffet breakfast with bacon and eggs. Welcome bottle of water in room. Airco, overall pleasant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I spent 2 nights in this hotel. It was clean and new. The staff there were really nice and helpful.

10/10 Excellent

travelingtexan, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect for exploration of Nancy
Quick check in with thorough instructions by reception. WiFi strong and reliable. We didn't eat breakfast in the breakfast room, but with a full service grocery store only a block away, we chose to prepare our meals in the kitchenette, which was supplied w/ all the basics needed, including microwave, refridgerator, and two burner stove top. The description on the website is accurate. The tram from the train station stops no more than two blocks away. HINT: fold away the bed back into a couch in the morning / makes the room seem twice as big for daytime activities. The city offers a variety of gardens and architecture, including the magnificent Stanislas square / UNESCO designated and for good reason.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While traveling in France, we always try to stay at the Residhome hotel chain, because they are consistent in size of the room, cleanliness of the room, and have a kitchen to save on meal costs. Residhome Appart Hotel Nancy Lorraine had parking and you could walk to the attractions at Place Stanislas. Recommended.

8/10 Good

Traveller, Europe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
A good choice for a short trip of 1 or 2 nights. Rooms are on the small side, but decently clean, and the kitchenette is well appointed with the basic utensils one might use on such a stay. Watch out for the reduced reception hours on weekends (and strict check-in/check-out times). Location is great, close to the historic city center (a 10 minute walk), but still in a quiet neighborhood. It is also fairly easy to find a parking spot in thesurrounding streets. All in all, recommended - would stay there again.

8/10 Good

Rover, East Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly Staff
I found the reception very friendly and volunteered information about the area of what was happening that day and where to obtain a choice of venues within ten minutes walking distance for an evening meal. The hotel was extremely clean with a comfortable lounge to relax.

8/10 Good

judy, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant for the price
Room is small but adequate. Sofa bed surprisingly comfortable. Location excellent. No problem parking outside.

8/10 Good

Michel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice visit to Nancy
Our stay was very enjoyable and offered a nice location only a 10 minute walk from the city center. The hotel room offered some flexibility to restaurants with the very well equiped kitchenette. The addition of a "supermarche" being just a block form the hotel offered a guests to ability to have some options to the hotel breakfast and occasional snack if desired. The staff was very helpful and the additional benefit of a parking garage under the hotel if the guest had a car was very nice. The choice of restaurants in the immediate area is limited but still acceptable. A few noteworthy items is that the front desk is unoccupied from about 1800 until the next morning at about 0500. Entry to the hotel is by a keypad outside the door. Internet access is available in the room but is not WiFi (cable only). WiFi is available in the main lobby area but when it is being used after the front desk hours, there was only limited seating (two chairs) and the liting would occasionally go out since it was controlled by a motion sensor. Otherwise, we truly enjoyed our stay at this hotel.

8/10 Good

pihan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and welcoming hotel
We had great stay in this residence.. on the way to Amsterdam, + point: value for money.. for the amount we paid, the room is spacious, clean, well equipped, love the kitchen, love the balcony, love the bathtub, the receptionist are super helpful and friendly, feel so welcome in this place :) - point: Since we are renting studio apartment with sofa bed, the bed is not as comfortable as the normal bed, would suggest to choose the room with normal bed instead. The water heater is the small storage type, so after one person use the bath-up, the next need to wait for a while, otherwise you will have cold shower, there is couple fighting in the midnight from the neighbor, but this is not the hotel's fault... Overall it was a nice stay in this place, definitely will stay again if have the chance

10/10 Excellent

Jenny, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment hotel
I was attending a conference at the University of Lorraine. This hotel is few minutes walk from the St George's tram stop (line 1) which goes directly to the university via Nancy train station and the main shopping street (also very close to Stanilas Square). The hotel is quiet. My room had a large window and the floor to ceiling door, both of which opened so ventilation was good. There was also climate control and a large fan in the room. I did not need these in September. The kitchenette in my room was well equipped (fridge with ice box, 2 ring hob, microwave, saucepans, plates, mugs, glasses, cutlery). The hotel provides a very good buffet breakfast for 9 euros - good value if you have time - I didn't. This hotel is extremely good value and convenient. If you want your room cleaned, this costs extra.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll use Residhomes again
This hotel is a pleasant 10 minute walk from Nancy centre. it is very convenient with easy parking outside (no need to pay) and a good Leclerc supermarket open until 7.30pm two minutes away. I booked a studio room for my wife and me which we thought was well thought out. We found the bed comfortable and the room had adequate space when the bed was folded to a sofa. The staff were very pleasant and helpful. My only criticism would be that the nights we stayed the temperature was 32c plus and the rooms do not have A/C. However, given the low prices for rooms, this is not unreasonable. A big plus, the breakfast is excellent. Fresh made pain de tradition, good ham, eggs, still warm croissant from the local boulangerie. As good a continental breakfast as I've had in hotels of four times the price. I'll be using other Residhomes in France.

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Sympa pour les familles
Stayed 1 night in Mar 2024

8/10 Good

Helga

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Ruhig, Nähe Innenstadt, tolle Umgebung für Hundespaziergänge, nachts kostenloses Parken und freie Parkplätze, Bad mit Dusche und Wanne, Herd und Microwelle in kleiner Küche, bequemes Bett, freundliche Ansprechpartner, ich würde das Hotel jederzeit wieder wählen
Stayed 4 nights in Mar 2024

8/10 Good

PASCALE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très pratique, entouré de commerces. Chambre confortable et calme. Le personnel est très gentil et à l'écoute. Nous y reviendrons sans problème.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Super accueil et excellente organisation
Super séjour dans un endroit calme, très propre, très pratique pour une famille avec la petite cuisine bien équipée, on reviendra !
Stayed 3 nights in Dec 2023

10/10 Excellent

Mérédith

Travelled with family
Liked: Cleanliness, room comfort
Agréable et confortable
Prix faible mais appartement 2 pièces, salle de bain avec wc et petit coin cuisine très agréable et confortable. Mise à disposition d'un lit bébé sur demande gratuitement et on ne s'est pas aperçu au début que le second lit était un canapé lit. Petite terrasse avec chaise et table, même si nous n'en avons pas profité car séjour en hiver. Petit bémol, 2 chaises seulement et une cafetière "normale" pas a dosettes et donc pas de dosettes fournies. Mais thé, sucre et café soluble proposés. Résultat : une très bonne nuit même avec un bébé dans la place!
Stayed 1 night in Dec 2023

10/10 Excellent

Stéphanie

Stayed 1 night in Dec 2023

10/10 Excellent

Amalle

Business traveller
Liked: Cleanliness, room comfort
Très bien
Stayed 2 nights in Dec 2023

10/10 Excellent

Sandrine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Accueil souriant, les chambres sont propres et claires avec l’équipement nécessaire. Emplacement parfait pour aller à pieds découvrir la fameuse place Stanislas !
Stayed 1 night in Dec 2023

8/10 Good

véronique

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

mayumi

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2023

8/10 Good

Hugues

Liked: Cleanliness, room comfort
Nous avons passé une nuit dans cet hôtel-résidence. Très bon accueil. L’emplacement est parfait, centre-ville à 15mn à pied, calme et possibilité de garer la voiture.
Stayed 1 night in Oct 2023

6/10 Okay

EDJAMAN

Travelled with family
AH BON ?
Il suffit d'un grain de sable pour que le monde cesse de tourner comme il faut. Le séjour s'est passé assez bien et au moment du check out, l'agréable réceptionniste nous informe que notre carte bancaire avait été débitée à la réservation alors que nous comptions payer avec des chèques vacances. C'est un réel désagrément... Nous avons fait une demande remboursement et payé avec des chèques vacances pour une partie et par carte bancaire pour l'autre. Nous sommes dans l'attente du remboursement de la somme indûment prélevée sur notre compte.
Stayed 2 nights in Oct 2023
Response from Stépahnie on 23 Oct 2023
Bonjour, Je suis navré de votre désagrément et vous confirme avoir procédé au remboursement ce jour.Votre carte a été effectivement débité car selon les conditions liés au tarif que vous aviez choisi, il est possible d'annuler 5 jours avant la date d'arrivée donc à compter du 15.10.23 nous sommes en droit de débiter la carte.De plus, nous n'avons reçu aucune notification quand a votre souhait de régler en chèques vacances. Cordialement, Stéphanie,Responsable Adjointe

10/10 Excellent

Rosa

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

BF

Liked: Cleanliness, room comfort
Facile d accès
Lieu sympathique bien recu
Stayed 1 night in Sep 2023

8/10 Good

Cornelia

Stayed 2 nights in Sep 2023

10/10 Excellent

Sylvie

Stayed 1 night in Sep 2023