Regal Galleria Mall Tours and Activities

Great 4 nights in NYC! Great hotel as we attended a concert at The Beacon Theater! Very convenient and friendly area for walks, dining, etc., will definitely stay here again!

The balcony we got was a view of ugly dirty rooftops with air conditioners and nothing more than that.. I would love to give this property of five star review but the fact of the matter is the picture is make the rooms look much bigger than they are. It doesn't say much about the sink being in the middle of the room and not having an actual bathroom. The beds are extremely hard and the quarters are close. For a boutique hotel with somebody who's not picky about the beds and just wants to be in Little Italy I'm sure it's fine but for us it would not work but I'm extremely grateful that they gave us a refund despite the fact that it was a non-refundable booking. I also credit Expedia and our platinum membership for that. The front desk and the management was very helpful with that and I appreciated it very much. If not for that it would have ruined our whole trip cuz I was traveling with my mother and we have specific needs. So Props to them for that.

The bed was soft and saggy. When I reported it to the front desk, they said they could do nothing. So I checked out early and switched to a different hotel. And I am thankful I did that!