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"Staff friendly and room clean and spacious. "

"Hotel handy for Emerald Park. Grand for families for an overnight. However breakfast wasn’t of a four star standard and the cleanliness of hotel/ swimming pool was not up to scratch/ what you would expect of four star hotel - pool changing area unclean ( at 8am in the morning, so only going to get worse) and the floors around reception were not cleaned / tidy early morning which is when you would expect it to be at its cleanest. "

"Y"

"Yes very convenient ,parking at the hotel great food an lovely staff"

"Great hotel the staff are really friendly and helpful and there is plenty of parking"

"A "

"Great "

"Food was lovely and staff are great but the hotel, pool and spa are tired and have seen better days. The bedroom door didn’t lock when leaving, the bedroom furniture and throws are worn. Everywhere was freezing until we asked for the air con to be turned down. The music in the bar was way too loud and very depressing and again it was freezing. The lockers in pool changing room didn’t lock/close and the spa area needs maintenance. A bit disappointing after what we paid!"

"Excellent food for decent prices, very helpful Staff "