Outdoor pool, pool loungers

Reviews of Moana Sands Beachfront Villas

3.5 out of 5
Moana Sands Beachfront Villas
Ara Tapu, Vaimaanga, Rarotonga

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 66 reviews" "
Rating 8 - Good. 25 out of 66 reviews" "
Rating 6 - Okay. 1 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Property conditions & facilities
A nice stay but noisy at night with local dogs
Stayed 11 nights in Feb 2024

10/10 Excellent

Keryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the road from a fabulous supermarket, friendly and helpful staff. Loved our stay!
Stayed 6 nights in Feb 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot for swimming
Stayed 6 nights in Oct 2023
Response from Skye on 23 Oct 2023
Thank you for your feedback.

10/10 Excellent

Rowena lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem this is!! Absolutely gorgeous apartments with stunning views! Loved having full facilities like a full size fridge, sink etc large spacious bedrooms with there own ensuite each, great lounge/dining area and a balcony with plenty of sitting room to chill on. Great swimming pool, snorkel and kayaks provided.. Will definitely be back. 10/10
Stayed 5 nights in Sep 2023
Response from Skye on 1 Oct 2023
Thank you for the feedback Rowena. Delighted you enjoyed your stay, We look forward to welcoming you back.

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from the room, nice pool. Nice cafe at the entrance.
Stayed 4 nights in Sep 2023
Response from Skye on 6 Sept 2023
Thank you very much for your feedback.

8/10 Good

Byron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach.
Stayed 7 nights in Aug 2023
Response from Skye on 21 Aug 2023
Thank you very much for your feedback.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
It was advertised as 'Beachfront' and it was. A beautiful outlook even in the rain of which we had plenty.
Stayed 10 nights in Jul 2023
Response from Skye on 4 Aug 2023
Thank you very much for your feedback. Delighted you enjoyed your stay.

10/10 Excellent

Karen

Travelled with group
Liked: Amenities
Great place to stay, balcony view and access to beachfront white sandy tropical lagoon. Big thanks to Jasmine, our friendly & helpful receptionist & local groundsman for keeping the place pristine. Wigmore’s just across the road for supplies. Highly recommend a tropical getaway here. 🌺🌺 Just remember there are three options in the Moana Sands group on the island so make sure you know which one you are booking with. Happy holiday 🌺
Stayed 8 nights in Jul 2023
Response from Skye on 4 Aug 2023
Thank you very much for your feedback.

8/10 Good

Imran

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Right in front of the beach, great view and you can snorkel all day long!
Stayed 5 nights in Jul 2023
Response from Skye on 27 Jul 2023
Thank you very much for your feedback.

8/10 Good

Trenton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice spot
Overall it was a wonderful stay. Location and beach front are superb and convenient access to supermarket across the road. Wifi is a little hit and miss, depending on where I. The resort you are. Staff are very friendly and helpful. Our room was extremely noisy (501) with the airport transfer pulling up in the driveway in the middle of night in front of the main bedroom window waking us up along with early morning staff and guest conversations. Other than this, we enjoyed our stay. Would recommend.
Stayed 6 nights in Jun 2023
Response from Skye on 27 Jul 2023
Thank you very much for your feedback.

10/10 Excellent

Jace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such an awesome place! Right opposite a 24 hour convenience store. The view is so nice and it’s private and quiet. Plus other moana properties for drinks and food.
Stayed 4 nights in Apr 2023
Response from Skye on 12 Apr 2023
We are delighted you enjoyed your stay with us at Moana Sands Villas/Apartments. Thank you so much for your feedback.

10/10 Excellent

Ann, Blenheim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place on the lagoon with the most incredible snorkeling just ankle deep to start , accommodation was great all you need for a comfy stay
Stayed 2 nights in Mar 2023
Response from Skye on 4 Apr 2023
Thank you Ann for your feedback. Delighted you enjoyed your stay.

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service
Great location but unfortunately poorest facilitie
There was no WIFI at all, let alone free, which is a shame, it seems like management is not aware of customers need and it may be living in last century. They also are very greedy as asking money for everything which in similarly accommodations provided free of cost to the guests. Living space furniture and kitchen appliances/utilities needs big improvement. TV was no doubt from last century for sure.
Stayed 4 nights in Jan 2023
Response from Moana Sands Beachfront Villas on 17 Jan 2023
Kia Orana MohammedThank you for your review on Moana Sands Beachfront Villas.We do indeed have WIFI available on the property, supplied by a Vodafone hotspot (therefore we are making no profit off this service), however as we are located on a tiny island in the middle of the South Pacific, this is sometimes affected by things out of our control such as weather or internet outages. I believe that you will also find that there are only a select few places which offer ‘free wifi’ here in the Cook Islands, which is often part of a package deal so built into the price.We are disappointed that you feel that we charge for items not usually charged elsewhere, as the only thing we can say that we charge extra for is laundry tokens and phone calls, which is rather standard worldwide at resorts or rental accommodations.Finally, you will be pleased to know that the property will be undergoing renovations in order to ‘freshen up’, and we certainly have taken your comments on board. We do hope that you enjoyed your stay in the beautiful Cook Islands regardless and that you would consider returning to our sunny shores in the future.

10/10 Excellent

David John

Travelled with partner
Liked: Cleanliness, staff & service
Ideal location just out of Muri beach so a scooter was ideal to get around island. Beach front superb for snorkeling. Room very tidy, fridge a little noisy being in same room as bed. Pool area, Kayaks & gear supplied were all great. Would come back in a heartbeat, did not want to leave.
Stayed 10 nights in Nov 2022
Response from Skye on 6 Jan 2023
Thank you for your feedback

10/10 Excellent

Terry

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice clean rooms good location very friendly staff
Stayed 3 nights in Oct 2022
Response from Skye on 31 Oct 2022
Thank you for your feeback. Delighted that you enjoed your stay with Moana Sands group. We look forward to hosting your next stay should you wish to visit Moana Sands again.

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Well equipped apartment with comfortable beds.
Stayed 8 nights in Sep 2022
Response from Skye on 14 Oct 2022
Thank you for your feedback Robert. Delighted you enjoyed your stay with Moana Sands group.

10/10 Excellent

brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and found the staff helpful & friendly. The complex was clean and tidy. The cleaning staff could not help you enough with making sure your unit was clean and tidy and you had clean bath & Beach Towels every day. Only negative was only 2 tv channels. Would stay there the next time we holiday in Rarotonga. Thank you, Moana Sands Beachfront Villas for making our stay memorable
Stayed 6 nights in Sep 2022
Response from Moana Sands Beachfront Villas on 11 Sept 2022
Kia Orana BradThank you for your review.We are delighted to hear you enjoyed your time with Moana Sands Beachfront Villas.We hope to see you again in the not too distant future!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing snorkelling out front, this had everything we needed for a relaxing week in Rarotonga
Stayed 8 nights in Jul 2022
Response from Sky on 25 Jul 2022
Kia orana; thank you very much for your feedback and we are delighted you enjoyed your holiday and snorkelling experience with Moana Sands group.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Rarotonga
We only had one night but the original placed booked was closed. This only facility was fine, alittke tied but served our purpose. Great location by the beach, goid pool as well. Communication on location was the only paet we needed to sort out as there are three Monoa Sands on Rarotonga island. Service Brilliant as we left our phone and they fiund us.. Eatery out front best breakfast food and coffee in Roro. Thank you
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property in a great position, friendly helpful staff too. It would have been great to have a broom so we could sweep the sand up that found it’s way inside and our unit was only cleaned once in 8nights so we ran short of towels and had sand all through on the tiles even though we tried to keep it out. A refillable water container in the room would have been handy so we didn’t have to buy plastic bottles to refill at the water station. Otherwise a super stay! Thanks heaps :)
Stayed 8 nights in Aug 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly recommend Moana Sands Villas. Excellent location and facilities. Friendly helpful staff. We’ll be back !
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff and really helpful. Location was great having a coffee shop and supermarket made life really convenient
Stayed 9 nights in Feb 2020
Response from Sabine Vogel - Reservations Manager on 27 Feb 2020
Kia Orana Anonymous, Thank you very much for your positive feedback. We are delighted you enjoyed your stay with us and Moana Sands met all your expectations. AS a team we always strive to make our guests stay a memorable one. We hope to be able to host you again in the future. Kia Manuia & Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Beach in front is suitable for snorkelling and swimming. Close to supermarket etc.
Stayed 6 nights in Jan 2020
Response from Wayne Sheard - General Manager on 13 Jan 2020
Kia Orana, Thank you for reviewing your recent stay with Moana Sands Beachfront Villa & Apartments.

10/10 Excellent

Vinay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Great location (across from large grocery store & gas station that are open 24x7. Units are large with all items one would need for a comfortable family holiday. Nice pool and beach is steps away with free water toys (kayaks, snorkeling equipment, water shoes). Breakfast at Coco Latte (attached to hotel) was very good. Service was nice as was the hotel spa. Internet access across the island is a challenge but managed to get a decent signal in the hotel as there is a Hotspot close by. Rental car agency (go cook islands) across the street so you don't have to rely on the bus (stops right at the hotel)
Stayed 4 nights in Dec 2019
Response from Wayne Sheard - GM on 5 Jan 2020
Kia Orana Vinay, Thank you for taking the time to review your vacation with us. I am pleased we were able to tick all the boxes for you to make this an awesome experience. My Team and I look forward to hopefully hosting you again in the future. Regards Wayne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Sabine Vogel - Reservations Manager on 5 Nov 2019
Kia Orana Anonymous Thank you for leaving a review about your stay at Moana Sands Beachfront Villas & Apartments. We are glad you had a wonderful stay with us and hope you will consider us once again in the future as your holiday destination.

10/10 Excellent

Verified traveller

Stayed 8 nights in Oct 2019
Response from Wayne Sheard - General Manager on 23 Oct 2019
Meitaki Mata for your Vacation Rating

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable villas in amazing location right on the beach. Super friendly staff that goes way and beyond. Very convenient supermarket across the road. My only quibbles are that the rooms are a bit dated and also no restaurant onsite although there is a little cafe which is open for breakfast and light lunch only.
Stayed 6 nights in Oct 2019
Response from Wayne Sheard - General Manager on 23 Oct 2019
Thank you for your review on your recent stay with Moana Sands Beachfront Villas & Apartments. We have some soft refurbishment planned for our quieter time which addresses your comment of being dated. The Villas & Apartments are sold as a Self-catering option as there are dining options close by. As you state there is the Coco Latte Café next door that does very well, Food Box Takeaways across the road that has a good variety of burgers, plates and chicken. 300 metres to the north is Vaimas Restaurant that serves good consistent meals from Pizzas through to full A la Carte dishes. 500 metres to the south is the Yellow Hibiscus Restaurant at the Palm Grove that also serves a great variety of meal options. To this end we chose not to put a Restaurant On-site. Thank you again for your comments and my Team and I look forward to hosting you again in the future.

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2019
Response from Sabine Vogel - Reservations on 14 Oct 2019
Kia Orana Sarina Thank you for leaving a feedback about your stay at our Villas & Apartments. We are delighted you enjoyed your stay and your expectations were met. We are looking forward to possibly hosting you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019
Response from Sabine Vogel - Reservations on 30 Sept 2019
Kia Orana Anonymus, Thank you for leaving a feedback about your stay at Moana Sands. We are happy you had a great stay at our Property and our beautiful island. We hope you will consider us in the future again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property really needs to show some uniquiness and bring some local art and bedding into the units. Also needs way more cutlery and kitchen needs.
Stayed 5 nights in Aug 2019
Response from Sabine Vogel - Reservations on 23 Sept 2019
Kia Orana Anonymous Thank you very much for taking the time to leave a review. Thank you for your considerations and suggestions, which will be considered. We are glad you enjoyed your stay with us in beautiful Rarotonga and hope you will book with us once again in the future.

10/10 Excellent

NM, Colorado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our villa was spacious and spotless. Staff are excellent, friendly and helpful. Very convenient to have Wigmore's grocery across the road too. We hope to return again next year - would love it if each bedside had a reading lamp. Thank you!
Stayed 5 nights in Aug 2019
Response from Sabine Vogel - Reservations on 20 Aug 2019
Kia Orana Thank you very much for your positive feedback. We are delighted you enjoyed your stay with us. Thank you for your suggestion with a second reading lamp, we will take this in consideration. We are looking forward to welcome you back in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a great beach that has lots of snorkeling and kayaks to use. The staff was amazing. It is right across from good small grocery store that sells great homemade foods each day. Locals all come to grab lunches. It is a quiet beach that you can walk to a couple restaurants nearby and bus stops right in front. Villas were nice and spacious for a family of 4.
Stayed 6 nights in Aug 2019
Response from Sabine Vogel - Reservations on 13 Aug 2019
Kia Orana Thank you very much for taking the time for a review. We really appreciate your feedback. We are delighted you had a great stay with us at Moana Sands and hope to welcome you once again in the future. Kia Manuia & Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great location. Great staff. Highly recommend this property.
Stayed 5 nights in Jun 2019
Response from Wayne Sheardm - GM on 12 Jun 2019
Kia Orana, Thank you for taking the post a review and Ranking the Moana Sands Villas. Your comments are valued in that they serve to reinforce to staff their efforts are appreciated. Thank you for your recommendation and I look forward to hosting you again in the future. Regards Wayne.

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Sabine Vogel - Reservations on 20 Jun 2019
Kia Orana Thank you very much for taking the time to leave a feedback. We are delighted you enjoyed your stay with us at Moana Sands and we hope to welcome you again in the future. Kia Manuia & Regards Reservations

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Best all-round beach. If you like snorkelling, there is lots of fish to sea only a few steps in. The staff always seemed friendly, and we were given fresh fruit, juice and bread on Day 1. The pool is a little on the small side, so we didn't make use of it. For us the highlights were the beach (warm, lots of fish species to explore), as well as it's proximity to the Wigmore's supermarket + petrol station. Because Rarotonga is a small island, i would suggest hiring a car/scooter to zip around since there is no restaurant/bar on site. Would stay again, and would highly recommend (good value for money in comparison to some of the other resorts/villas)
Stayed 4 nights in May 2019
Response from Wayne Sheard - General Manager on 22 May 2019
Kia Orana Thank you for taking the time to respond. Your feedback is valuable as it gives the staff reward for the efforts they put in as it shows they are appreciated by the guests. I am pleased you loved our "Little Slice of Paradise" and look forward to hosting you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was semi self service and that it was onto a safe swimming part of the lagoon and the staff were personal and efficient but relaxed and took extra care in helping book other excursions and pick ups and the grounds and cleaning staff were busy but never intrusive and did little things like place fresh flowers inside, those soft touches. The access to the bus and the rental cars and kayaks etc was close too.
Stayed 11 nights in Apr 2019
Response from Wayne Sheard - General Manager on 15 May 2019
Kia Orana, Thank you for taking the time to post a review of your stay with us at Moana Sands Beachfront Villas & Apartments. Your comments are appreciated and valued as they reinforce the efforts our Team puts in to ensure you have an awesome holiday. I look forward to possibly hosting you again in the future. Regards Wayne

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Beautiful sorroundings. On the beach. Very convenient.
Stayed 6 nights in Apr 2019
Response from Wayne Sheard - GM on 22 Apr 2019
Thank you for posting your review and am pleased your enjoyed our "Slice of Little Paradise". I trust you had an enjoyable vacation and look forward to hosting you again in the future. Meitaki Wayne

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC STAY
OUR VILLA WAS A 2 BEDROOMED UNIT RIGHT ON THE BEACH..... IT WAS AMAZING ….. IN COMPLIMENTING THE MANAGEMENT IT WAS FITTED WITH ABSOLUTELY EVERYTHING ONE WOULD REQUIRE.........FRESH FRUIT ….FRESH FLOWERS EVERY DAY...UNLIMITED COFFEE.....PEPPER/SALT..... BEACH TOWELS . THE STAFF WERE EXCELLENT IN ALL POSSIBLE WAYS . . OUR UNIT WAS LESS THAN 15 METRES FROM THE BEACH WITH AN EXCELLENT POOL EVEN CLOSER . MY WIFE AND I COULD NOT FAULT THE VILLA IN ANY WAY THANK YOU MOANA SANDS
Stayed 6 nights in Mar 2019
Response from Wayne Sheard - GM on 3 Apr 2019
Kia Orana Ronald, Thank you for taking the time to post a review. My Team and I are pleased you had an awesome holiday and we exceeded your expectations. We look forward to being able to host you again in the future. Regards Wayne.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Second time staying here. Spa on site, newly installed pool, steps away from lovely beach with great snorkeling, picture perfect view from balcony, small supermarket across the road very handy for drinks, villa well equipped and comfortable.
Stayed 13 nights in Mar 2019
Response from Wayne Sheard - GM on 24 Mar 2019
Meitaki Mata for reviewing your stay. It is great to see you enjoyed your stay and the Team and I look forward to hosting you again in the future. Best wishes Wayne

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Close to the reef, great snorkelling! Rooms were cleaned by staff everyday, but there were bugs in the apartment, mostly in the kitchen
Stayed 7 nights in Dec 2018
Response from Wayne Sheard - General Manager on 10 Jan 2019
Kia Orana, Thank you for taking the time to post a review. We have the furthest distance between the Reef and the beach on the Island which is about 600 metres making it a great safe snorkeling area. I am not sure what bugs you found but being a tropical environment we do have ants as an issue when any food is left out or spills of sweet liquids. There is also the "Moko", gheko lizard that go after the ants and mosquitos. My apologies for negative experience of the bugs but rest assured this is due to the surrounding environment rather any cleanliness issues.

10/10 Excellent

Jay, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic experience. highly recommended to everyone. staff, facilities, accommodation and everything was awesome.
Stayed 4 nights in Nov 2018
Response from Sabine Vogel - Reservations on 21 Nov 2018
Kia Orana Jay Thank you very much for taking the time for a review.We are glad you had a great experience with us and hope to host you again in the future at Moana Sands.

10/10 Excellent

Vicki, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach. Very helpful and friendly staff. Water equipment easily available. Spa fantastic. Close to supermarket and resturants.
Stayed 7 nights in Oct 2018
Response from Sabine Vogel - Reservations on 21 Nov 2018
Kia Orana Vicki, Thank you very much for your positive feedback. We are glad you enjoyed your holiday with us . We are always trying our best to create a memorable stay for our guests and would be delighted if you choose Moana Sands again in the future as your holiday destination.

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moana Sands is always a good choice if you want 2 bathrooms and bedrooms. Always clean, staff are friendly. Location is beachfront with good snorkeling and across the road from a good size store. It is a true apartment with heat pumps. A good choice although a bit more expensive this time than in March.
Stayed 5 nights in Oct 2018
Response from Wayne Sheard - General Manager on 25 Oct 2018
Kia Orana Alanna, Thank you for your time in posting a review. I am pleased you have again enjoyed your stay. The pricing is the same all year round but varies due to Specials and Sales that go out during the year. My team and I look forward to hosting you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2018
Response from Wayne - Hotel GM on 15 Oct 2018
Thanks for the rating :)

8/10 Good

Suzie, Auckland NZ

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Great for a family of 4 Great staff especially Angie the housekeeping staff Apartment tired looking but great location and views
Stayed 9 nights in Jul 2018
Response from Wayne Sheard - GM on 13 Aug 2018
Thank you for taking the time to lodge a review. Your comments are valued as they help us work on any areas we need to improve or to reaffirm we are getting it right. We are currently planning a soft refurbishment to lift the appearance and quality.

8/10 Good

Hugh, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and thoughtful staff, in an amazing location. A little expensive but the service was great
Stayed 6 nights in Jun 2018
Response from Wayne Sheard - GM on 13 Aug 2018
Thank you for the feedback on your recent stay. All comments help us improve or gauge our performance and are much appreciated. Our rates are set in accordance with costs and expenses associated with operating in a small Island location.

8/10 Good

Mary, New Zealand

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
right on the beach, great snorkelling
beautiful location, right on the beach and very quiet. We went on Easter weekend and still not many other people around which was great. Big bathrooms, comfortable beds, well stocked kitchen. When we arrived there were dirty marks on the sheets and towels, however they did fix the problem immediately. Airport transfers were reliable and on time.
Stayed 3 nights in Mar 2018
Response from Wayne Sheard - GM on 3 Apr 2018
Kia Orana Mary, Thank you for your comments and I am glad you enjoyed your short time in our "Little Paradise". My sincere apologies for the marks on the sheets. The Housekeeping Staff had a busy changeover and missed these as they were making up the beds. This is not acceptable and extra checks have been put in place to avoid these getting to the Housekeeping Staff in the first instance. A big Meitaki (Thank You) and I look forward to hosting you again in the future.

8/10 Good

Alanna

Liked: Cleanliness, property conditions & facilities, room comfort
Booking was confused. We were given an apartment 1 bath instead of 2. The host would not believe us when we said booking was wrong and we had to find papers to prove it. Unfortunately, they had no villas for 2 nights so we had to make do. Otherwise both places were great.
Response from Wayne Sheard - GM on 3 Apr 2018
Kia Orana Alanna, I am sorry for the inconvenience caused with the booking. The issue was with the description your booking agent had and what was actually booked. I am pleased this was sorted as quickly as possible and you were happy overall. Once again my sincere apologies and I trust you will enjoy a holiday again with us.

10/10 Excellent

nkyte, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation - lovely location and staff!
Petra and team at the Moana Sands Villas were amazing. Every request was met with a smile and quickly taken care of during our stay. The location is great, the beach and lagoon outside are breath taking and great for snorkeling, kayaking, or just lounging in the sun. The kitchen comes equipped with everything you need to make meals for a family of 4 and they even start you off with some essentials in the fridge and pantry. This location is right across from a little gas station/grocery store, Wigmore's, which is expensive in comparison to the market in town (you pay for convenience), but it is great in a pinch or to snag a delicious ice cream at the end of the day.
Stayed 5 nights in Mar 2018
Response from Wayne Sheard - GM on 3 Apr 2018
Kia Orana Nkyte, Thank you for your comments and I am pleased you enjoyed you time at Moana Sands Villas. Yes, the Ice creams are great but not good for the waistline on a regular basis.