Ranawaranawa Holidays from NZ$3,042

The location is excellent, though the access roads are a bit challenging due to the property being situated high in the mountains. The staff were very friendly and helpful, including the restaurant staff, who were great, welcoming, and very attentive. Breakfast options were somewhat limited, but still decent. The swimming pool is in a beautiful location.

The food at the restaurant was delicious and the staff were helpful and nice. The rooms were quite run down for the price. Our tv, kettle and multiple lights didn’t work and the bathroom was musty. Our laundry also came back with new stains on it. We stayed in a room with a plunge pool and it lacked privacy. There were no sheer curtains so we had to keep the curtains closed (which meant a dark room) for most of the stay because staff were always walking past our room or standing near it. I would recommend booking an upstairs room.

Great staff. Smaller boutique hotel had thenfeel.of personal service

The accommodation is clean, the staff are very friendly and helpful and the food is good. This hotel isn’t 5 star though. If you are looking for 5 star luxury the Riu doesn’t have it

The hotel staff were really friendly and attentive, the food was good a vast selection of both Sri Lankan and western food including a whole room for puddings! The room was comfy and our lakeside view was great!