Dear Victoria,Thank you for taking the time to tell us about your experience at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA. It's rewarding to hear that you were pleased with our nice and clean hotel. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Jasmine,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA. Thank you for your kind remarks highlighting that check in was very easy, our staff was helpful and friendly, and your room was clean with comfortable beds. However, you mentioned the water in the shower did not get cold. Comments like yours are always an encouragement as we at Red Roof aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello James, Thank you for telling us about your stay at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. I'm so glad we earned your 4/5 score. I'm glad that you found our location to be convenient for your purposes and the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Dear Sara,Thank you for taking the time to tell us about your experience at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. I am glad to read that you were pleased with cleanliness of the room. However, you mentioned that it was very basic. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Christopher,Thank you for taking the time to tell us about your experience at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. I am glad to read that you were pleased with the cleanliness of our hotel, prompting your 5/5 score. However, you mentioned that you were unsatisfied with the upkeep of our hotel as it was a bit old and could use some updates. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Celso,Thank you for choosing to stay at our RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA. We always enjoy hearing about the positive experiences our guests have at our hotels and we're happy to know that we are able to provide you with a clean room. Feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Diane,We are sorry to hear your recent experience at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA did not meet your expectations. You indicated that you found the shower drainage to be poor, you were displeased that there was no bible in the room, and you found there to be an odor in the hotel. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Candice. The staff and I at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena appreciate your 3/5 score following your stay. You stated that our hotel is not a great place to stay. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Joseph,It is so wonderful to see that we at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the compliments highlighting our clean, quiet and comfortable hotel. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Shejauun,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with limited parking. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRediResponse Specialist

Dear Anthony,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Dave,Thank you for taking the time to write a review of your stay at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA. I am happy you were pleased with our good prices and found our hotel to be ideal for a one or two night stay. In regard to more amenities, your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Samantha Red Roof Management RediResponse Specialist

Hello Mike, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Kiecha,Thank you for choosing to stay at our RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Bob,Thank you for being a guest here at our Red Roof Inn Raleigh North - Crabtree Mall\PNC Arena. We are happy to have been able to provide you with a clean, safe and quiet environment during your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Litzy,Thank you for giving us a 5/5 score on your review of our Red Roof Inn Raleigh North - Crabtree Mall/PNC Arena. We appreciate you taking the time to do survey. It’s encouraging to know that we are doing a great job for our guest with our pricing and clean rooms. We hope you choose to stay with us again in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Aaron, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hi Lisa,Thank you for taking the time to write a review of your stay at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our prices. Relative to breakfast, as you are aware we do not offer breakfast at this particular location, however, we do have restaurants that are within walking distance from our property. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Robert,Thank you for taking the time to write a review of your stay at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Robert, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Tim. The staff and I at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena appreciate your 4/5 score following your stay. I am elated that you found our room to be comfortable. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Abrianna. The staff and I at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA appreciate your 5/5 score. I am glad you found our hotel to be clean. However, you indicated that it could use some updates. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Red Roof Management

Hello Nick,Thank you for a review of your stay at our Red Roof Inn Raleigh North Crabtree Mall/PNC Arena. Though we appreciate your 3/5 score, you've indicated that the traffic in the area inconvenienced you. This is regrettable to hear. I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

Hello Mickey,Myself and the staff at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena are elated to see your 5/5 scoring and to know that our convenience to the arena was the highlight of your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Janette, Thank you for being a guest here at our Red Roof Inn Raleigh North - Crabtree Mall/PNC Arena. We are happy to have been able to provide you with a clean/comfortable environment during your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely, Roof Management

Hello David,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. It's disheartening to hear that your stay didn't meet your expectations due to the indicated poor encounter. You stated that you encountered an unfriendly service, poor bedding, had no iron, along with other highlighted concerns. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Please know that we still have our great quality and this isn't the level of service that we aim to provide. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Jack,Thank you for taking the time to tell us details about your experience at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. We are delighted to hear that you had a wonderful experience during your stay with us, prompting your 5/5 score. Please accept our sincerest apologies for the less than ideal encounter you had with the light and the fan. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. Our Red Roof team value your feedback and will address the issues with our team to ensure improvements are made.Thank you again for your review. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Ashley, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Connor, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Elsia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA. It's great to see you enjoyed your stay, resulting in a 4/5score. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that your stay with us wonderful. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello OraJean,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Janeeka, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello David,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Phillip,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Gmoney,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I appreciate your 5/5 score following your stay. I am happy to read that you found our hotel to be the better property in Charlotte. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Jesse,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Hello Mitchell,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Eddie,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the room not being to your liking. Your feedback is important to us and your comments will be shared with management in an effort to address your concerns.Thank you for choosing our Red Roof team we wish you all the best in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Michelle. The staff and I at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena appreciate your 5/5 score following your stay. I am happy that you liked your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Phillip,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Saquon,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Hello Preston,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Hello Sharnicka,We are pleased to have had you as our guest and appreciate your 4/5 score/ comments regarding quick check in. Our goal here at Red Roof is to provide clean and comfortable stays, so your feedback is appreciated.We would love to have another chance to provide you with a even better experience at our hotel the next time you're in town.Very truly yours,Red roof Management

Dear Katie,We appreciate your comments regarding your recent stay at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena and your perfect rating. We always enjoy hearing about the positive experiences our guests have at our hotels and are proud to see that our staffs efficiency and customer service were the highlights of your stay. Thank you again for sharing your experience, we look forward to your next stay with us here at Red Roof.Sincerely,Red Roof Management

Hi Jose,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. It's nice to read that you took liking to our prices, however, please accept our apologies for any inconvenience caused by the pillows and all other hinderance during your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Richard. The staff and I at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Red Roof Management

Thanks for sharing your feedback with us, Liss. The team at our Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that the room was clean, it was displeasing to read that this was the impression left with you. You stated that the situation with the air conditioner and the lack of parking hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future travels.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Hi Michelle,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena with us. It was so rewarding to see that we earned your perfect score with our clean and safe location. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Hello Luis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Thank you for sharing your feedback with us, Chloe. The team at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena was pleased to know that you were fond of our nice hotel and our good prices. However, you made mention of a rude member of staff. As such, your sentiments may be kept into consideration going forward. Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist