Locanda Don Serafino Historical Boutique Hotel occupies the historic Palazzo Sortino-Trono. Travelers can book deep-tissue massages and body treatments at the spa, dine for lunch and dinner at the restaurant, browse books from the library, or enjoy drinks at the bar.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pet-friendly
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
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Located near a private beach, Locanda Don Serafino Historical Boutique Hotel is in Ragusa Ibla, a neighbourhood in Ragusa. Notable landmarks in the area include Palazzo Sortino-Trono and Corso Umberto I, and travellers wishing to experience a bit of culture can try Oil Museum. Church of Santa Maria dell'Itria and Church del Purgatorio are two other places to visit that come recommended. Relax and indulge in the area's winery tours, or seek out an adventure with mountain biking, hiking/biking trails and ecotours nearby. Visit our Ragusa travel guide
Via XI Febbraio, 15, Ragusa, RG, 97100
What's nearby
Duomo di San Giorgio Ragusa
5 min walk - 0.5 km
Palazzo Sortino-Trono
2 min walk - 0.2 km
Church of Santa Maria dell'Itria
2 min walk - 0.2 km
Church del Purgatorio
2 min walk - 0.2 km
Chiesa di Santa Maria delle Scale
3 min walk - 0.3 km
Getting around
Ragusa Station
11 min drive
Comiso (CIY-Vincenzo Magliocco)
49 min drive
Restaurants
Tpco
14 min walk
Caffè Italia
14 min walk
Njuria Sicilian Bistrot
11 min walk
Caffè Al Borgo
6 min walk
Biancomangiare
8 min walk
About this property
Locanda Don Serafino Historical Boutique Hotel
Luxury upscale hotel near Palazzo Sortino-Trono
Located close to Church of Santa Maria dell'Itria and Church del Purgatorio, Locanda Don Serafino Historical Boutique Hotel provides a library, dry cleaning/laundry services and a bar. Treat yourself to spa services, such as a body treatment, a facial or a manicure/pedicure. The on-site restaurant, Locanda Don Serafino, offers lunch, dinner and children's meals. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Free self-parking and valet parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
Babysitting (surcharge), a 24-hour front desk and coffee/tea in reception
Room features
All guest rooms at Locanda Don Serafino Historical Boutique Hotel feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as first-run films and air conditioning.
Extra conveniences in all rooms include:
Childcare services and cots/infant beds
Hypo-allergenic bedding, Select Comfort beds and down duvets
Designer toiletries, bidets and hairdryers
Flat-screen TVs with satellite channels and first-run films
Decks/patios, wardrobes/cupboards and LED light bulbs
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 35 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Locanda Don Serafino
Things to do
Library
Wine tasting room
Family friendly
Cot (surcharge)
In-room babysitting
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
Computer station
Meeting rooms
Spa
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Low-height counter and sink
No lift
Raised toilet seat
Visual alarms in hallways
More
1 building
1 floor
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Eco-friendly cleaning products used
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Cot (surcharge)
Down comforter
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress
Bathroom
Bidet
Designer toiletries
Dressing gowns
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
First-run films
Flat-screen TV with satellite channels
Food and drink
24-hour room service
Champagne service
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
LED lighting
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are available for EUR 10.0 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
New Year's Day (1 January) Gala Dinner per adult: EUR 240
New Year's Day (1 January) Gala Dinner per child: EUR 100 (from 3 to 14 years old)
A tax is imposed by the city: EUR 2.10 per person, per night for adults; EUR 3.00 per night for guests aged 12-74 years old, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 35 for children
Airport shuttle fee: EUR 150 per vehicle
Pet fee: EUR 40 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 10.0 per night
Rollaway bed fee: EUR 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT088009A14B4Q92FG
We should mention
This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Don Serafino
Locanda Don Serafino
Locanda Don Serafino Hotel
Locanda Don Serafino Hotel Ragusa
Locanda Don Serafino Ragusa
Locanda Don Serafino Ragusa, Sicily, Italy
Relais Châteaux Locanda Don Serafino Hotel Ragusa
Relais Châteaux Locanda Don Serafino Hotel
Relais Châteaux Locanda Don Serafino Ragusa
Relais Châteaux Locanda Don Serafino
Relais Châteaux Locanda Don Serafino
Locanda Don Serafino Historical Boutique Hotel Hotel
Locanda Don Serafino Historical Boutique Hotel Ragusa
Locanda Don Serafino Historical Boutique Hotel Hotel Ragusa
Frequently asked questions
Is Locanda Don Serafino Historical Boutique Hotel pet-friendly?
Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Locanda Don Serafino Historical Boutique Hotel?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Locanda Don Serafino Historical Boutique Hotel?
Check-in start time: 3 PM; check-in end time: anytime.
What time is check-out at Locanda Don Serafino Historical Boutique Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Locanda Don Serafino Historical Boutique Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per vehicle applies.
Where is Locanda Don Serafino Historical Boutique Hotel located?
Located in Ragusa Ibla, this luxury hotel is steps away from Palazzo Sortino-Trono, Church of Santa Maria dell'Itria and Church del Purgatorio. Cathedral of San Giovanni Battista and Corso Umberto I are also within 9 mi (15 km). Ragusa Station is 22 minutes by foot.
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Reviews
Locanda Don Serafino Historical Boutique Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was so willing to help and make our stay the best possible. Front desk found my Meta glass case in the room after we left and was so helpful in sending them to our home in the U.S. above and beyond!
This hotel is very nice. We stayed at one of the "cave rooms". Beautiful!
Definitively the best breakfast of the entire trip to Sicily!!! their bakery is outstanding!!
Unfortunately we didn't eat at their Michelin star restaurant.
Great location. Walked to San Giorgio Duomo every night. Breakfast at the hotel was delicious.
We knew there was a small shower before arriving, by far the smallest shower we have used in all of our stays all over Italy. The bed was not comfortable. It had some sort of feather or horse hair mattress topper. It was very hot to sleep on. The air conditioning did not keep the room cool at all... and we asked about it twice and we were told we were not using it correctly. We tried it on every setting imaginable to no avail.
This is an exceptional hotel in Ragusa. Parking is very difficult in Ragusa. The staff takes your car and parks is somewhere and brings it back when you leave. The hotel itself is stunning, a small, boutique property that was rebuilt after an earthquake several years ago. The steps to the second floor are stone, from the 14th century. The walls are the beautiful light stone found all around Ragusa. The room was small, but lovely. The staff is exceptional. They understand that parking is difficult, finding the hotel can be a challenge, and they do everything they can to make it easier, and your stay delightful. I can't say enough about this hotel. I loved it.
This hotel building, carved into the stone, survived the 1693 earthquake and is over seven hundred years old.
Josepi, on his second day at work, was an enormous help in parking my car, which was a midsize MG SUV. He went over and above what was expected.
Breakfast was a joy with great staff, that would make you coffee exactly how I wanted it and kept it coming without having to ask.
Sparkling wine awaited you in the cavern-like separate sitting area upon arrival after a stressful drive, before checking in.
Linda and Eugenio gave us incredible service making reservations at restaurants for us and advice on visiting Modica, Scicli, and Ragusa.
Linda phoned a restaurant for me when I thought that I had left my hat behind. The atmosphere of the hotel more than made up for the somewhat tight quarters of our room which could be accessed from the street, or by going up a spiral staircase cut int0 the stone behind the front desk. Service at it’s finest.
We had a wonderful stay at this hotel. The place was clean and convenient. The rooms were a bit unusual as this is a beautifully converted historic building. Hotel staff were cordial and helpful.
The only issue we encountered was that the workers in breakfast room were somewhat inconsiderate and were just unbelievably noisy, almost intentionally smashing the dishes around when washing or stacking them. Made for a very unpleasant breakfast experience.
It was a pleasant stay at Locanda Don Serafino. The staffs were very friendly and welcoming. The room is nice equipped with everything we need. Amenities are niche and nice. Wifi is a bit slow but it works. Don’t forget to try their restaurant, it is the best I’ve ever had in Sicily.
Tanut
Stayed 1 night in Sep 2022
6/10 Okay
Dr Arvind
6 Sept 2025
Liked: Staff & service
Disliked: Room comfort
Mixed feelings
We stayed as a family of 6 in 3 Junior suites.
It is an old building with an eclectic mix of rooms.
However I think they have oversold at least one of these rooms as a 'suite'. It is a standard double with a tiny bathroom (one has to climb over the bidet to use the shower).
Another of the rooms was very humid, smelly and damp. A dehumidifier was required and needed emptying 3-4 times a day. Not good for anyone with respiratory issues.
The staff are helpful and the location is good. However not good value for money.
Beautiful old building, many original details like stone arches across the property. Staff was wonderful, very helpful, parked the car and carried our luggage in the room. Negatives: shower was in an arched area, impossible to shower without bending; tub didn't drain well and specs of dirt were floating in the standing water. Dust was falling from the stone arch to the point that the floor in front of the bed had sand all over in the morning. Street was noisy, we were awaken at 6-7am. At arrival we were told that breakfast was not included, and that breakfast was 30 Euro/person, more than a breakfast at a 5 stars hotel. Overall, was not as good as expected.
La suite elegida superó nuestras expectativas. Es impresionante el trabajo que se han tomado para el acondicionamiento de la habitación. Muy recomendable.
JOSE ANDRES
Stayed 1 night in Jul 2024
6/10 Okay
Albino
20 Jun 2022
Liked: Staff & service
Disliked: Cleanliness
Property location is great. Suite and Restaurant located very far from main lobby and building. However the staff was great and very helpful. Suite had a very humid smell and dehumidifier, a/c filters and exhaust vents were extremely dirty. Did expect this hotel to be a lot better.
Very good service and staff. This is very small hotel, with no real amenities. Small reception area with a sofa and a tiny breakfast room. With three groups of two and the two servers( due to covid) it was cramped. They moved us to another room which was much better but this was a separate room which felt more like an Airbandb. I paid pretty much for a basic room but was expecting more from Relais and Chateaux hotel. Moved us but I really don’t see how this constitutes being a hotel is more of a B and B. Good staff nice breakfast.
L'hotel è delizioso e il personale disponibile e gentilissimo. Centrale rispetto al centro e molto curato. Un disagio è l'assenza di un parcheggio e un aspetto davvero fastidioso è il rumore continuo la notte. Le camere si affacciano su una stradina in salita dove passano le macchine, motorini, pedoni, etc... un rumore costante fino alle 2 di notte. Impossibile dormire con la finestra aperta. Anche con le imposte chiuse, per niente facile dormire in silenzio. Peccato
Personale gentilissimo e disponibile, posizione eccezionale.
Qualche pecca:
La Pulizia Lascia a desiderare, terra sul pavimento, camminando scalza avevo i piedi neri, muro con tracce di sangue e copriletto impolverato. Tutto ciò non può succedere in un hotel 4 stelle. Ho chiesto di aggiungere una persona, chi mi ha risposto è stata gentilissima, ma il letto in più era un divano letto da una piazza e mezza per due persone.
Su Hotels.com tra i servizi viene elencata la spiaggia privata, senza specificare che è un servizio a pagamento. Ovviamente arrivati sul posto abbiamo dovuto pagare le postazioni.
Per ultimo con le restrizioni covid la colazione non può essere fatta a buffet, rispetto pienamente le regole ma sarebbe opportuno organizzarsi con più personale.
L'hôtel Locanda Don Serafino Hotel occupe des anciens bâtiments en plein cœur d'Ibla, le centre historique de Raguse, à proximité immédiate des centres d’intérêts que offre cette magnifique ville.
Nous y avons séjourné 1 nuit dans une junior suite .. A postériori (en regardant les photos du site) nous pensons avoir été logés dans une chambre de catégorie inférieure n’offrant pas de vue et avec une mauvaise insonorisation ! Le charme du site est indéniable, le revers inévitable de la médaille étant l’exiguïté de tout : salle de bain, salle de petit déjeuner, petit salon de lecture ….
Le label Relais & Châteaux exigerait davantage d’attentions. Au niveau de l’hôtel, la salle du bar ou est servi le petit déjeuner mériterait d’être repensée complètement ainsi que les toilettes connexes qui en l’état n’offrent aucune intimité (porte ne fermant pas). Le célèbre restaurant du même nom, le Locanda Don Serafino, occupe un site de toute beauté dans la roche et offre une expérience culinaire de grande qualité, mais ne semble pas valoir la récompense de 2 étoiles au guide Michelin.
Note positive : la gentillesse du staff et la prise en charge rapide de la voiture à l’arrivée (ce qui vous évite de vous perdre dans les ruelles étroites de la ville).
It was such a wonderful room that I could not express in words. Especially the bathroom was wonderful and I used to bath in a fantastic atmosphere. The staff's service was excellent and everything was in good condition.