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"The room is clean. The staff are friendly. Mr. Franz Josef always have a smile to greet us every morning. We skipped breakfast, not an early riser. We usually do brunch or early lunch. We arrived by train. There's ample parking spots if you have a car. We liked the place and will come back with family next time. "

"Very clean and modern but bare bones Sport-Hitel designed for families with young children and ski bums. The IKEA of hotels. Sparsely decorated, and the hotel staffing is, eh-hem, shall we say, inconsistent. The Ukrainian female clerk ignored my requests for anything I needed to be more comfortable and seemed almost deliberately unhelpful - but was pleasant and helpful to male Asian tourists. Eventually Expedia just gave me a credit for the problem. The male clerks provided additional pillows two days later but I was not given the queen bed I reserved , instead I had two twin beds that slid apart each night. The restaurant staff was excellent; friendly, helpful, attentive. You can walk or take the bus anywhere in the valley. The view of the alps from every room, the natural beauty of the area and the helpful restaurant staff makes one tolerant of the poor hotel staff in this remote region. Would stay at Hotel Vital instead next time. "

"Very nice but need to get better pillows "

"Get everything you needed . Modren and spacious."

"The view from balcony is soOOO beautiful! Hotel is very kind to accept my request to upgrade the room to Superior Double Room with a lake view. Yes! It's worth the upgrade. Would recommend to stay in the main building. The free sauna is a great activity and we really enjoyed it at the end of the day. The reception guy (I think his name is Simon?) was super helpful and responsive on all our requests. Totally recommend to stay in this hotel!"

"Great staff, big apartment, very accessible "

"The view from our room was absolutely amazing and the room service breakfast was too. If you have larger luggage there is no need to carry yr luggage up a bunch of stairs only to get onto your room. There is a walkway entrance in the center of town that you can roll yr luggage up. "

"Clean. Straightforward. Excellent location to train station. Solid breakfast. "

"Great room, lovely staff. "