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"Misleading advertisement and management didn’t respond when we complained. I booked a cabin via hotels.com at Finca el Mazo for my family including our two young children. It was advertised as being family friendly with lots of activities including swimming pool, football, games room and basketball. When we arrived, it was apparent there was an organised camp of maybe 100 teenagers including a stage, amplifiers, loud music and cheering etc. While this caused us no distress during the daytime,...

"Located in a lovely town and drivable distance to many different locations. Beautiful property and large spacious rooms. We really enjoyed our time here."

"Great hotel with lots of character good location near beach and really helpful/friendly staff"

"A very nice little town and helpful staff"

"The hotel and the surrounding countryside is lovely. The room was very comfortable with great views. The hotel manager was extremely kind and very helpful. He helped me out of a self inflicted mishap."

"Der Pool auf den ich mich gefreut hatte war leider ohne Wasserinhalt und in nicht so gutem Zustand, Schade. wegen dem Pool hatte ich das Hotel gebucht. Das Zimmer hatte keine Klimaanlage, war recht warm. Kein Kühlschrank, kein Ventilator, kein Kaffee-/Wasserkocher"

"el wifi es un desastre, no hay nevera en la habitacion, el aire acond lo manejan desde la recepcion, malisimo hotel"

"Nice gardens surrounding the house/palace in an isolated natural place inviting to relaxing and enjoy nature. Only 30 minutes to Santoña and other attractions. Restaurant team very friendly but people at reception were not friendly not knowledgeable, so making some situations uneasy. Only breakfast and dinner offered at the hotel restaurants. Food was quite good. A couple of local small restaurants in the town. We likes Casa de Montaña."

"There was no reception and it took a while to get into the room."

"Great views"

"Great place and in a great neighborhood. Absolutely stunning"

"Había leído que la limpieza era muy buena y creo que me tocó a mí la que no. No dudo de que en su día la dejaran limpia, pero una revisión antes de la entrada del cliente habría evitado ver el pobre pajarito (…) en la terraza llena de telarañas, polvillo de la gotera del baño encima de la taza, el suelo sucio. Me extraña que llevara tanto tiempo vacía cuando la colcha de la cama aún olía a suavizante (cosa que se agradece ya que no en todos los sitios es así, hay que reconocerlo). Lo mejor de...

"Very nice place but no aircondition in the suite we stayed in"

"All was good. Each room is unique. Owner very nice and helpful. Would recommend"

"Hotel was beautiful. Lovely dog friendly room rather apartment, very modern. Service was excellent, lovely friendly reception staff."

"Great place to stay.100% recommendable."

"Had the pleasure to spend one night here. Great stay. Very recommended if you’re looking forward to relaxing surrounded by nature. In-room jacuzzi and sauna were awesome!"

"La piscina cierra a las 18:30 y cuesta 10 euros por persona"

"Very nice location close to beach and a small local city center with many options for dining. Well suited for either relaxing at the pool or the beach. Very good breakfast buffet with many choices. "

"Les personnels très mal polis et nous montre bien qu'on les enmerdes La piscine très salé Les jeux pour enfants (2) très salé Les matelas durs et le clic clac affreux"