Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Reviews of Lakeside Motel - Queenstown

2.5 out of 5
Lakeside Motel - Queenstown
18 Lake Esplanade, Queenstown

Reviews

7.6

Good

Rating 10 - Excellent. 85 out of 356 reviews" "
Rating 8 - Good. 148 out of 356 reviews" "
Rating 6 - Okay. 79 out of 356 reviews" "
Rating 4 - Poor. 33 out of 356 reviews" "
Rating 2 - Terrible. 11 out of 356 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Karina

Liked: Staff & service
Very handy to walk to town. Good hot water.
Stayed 3 nights in Feb 2024

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
This property is close to town which was very handy and the view was great. However, the kitchen area looked like a 1960s kitchen i.e very dated. Bathroom had a weird sour smell that didnt go away and was quite off-putting. Didnt feel very secure with the door locks either. Lighting at the back door at night was very poor. Smoke alarm was missing and was reported to reception who did not replace it. Surely illegal not to have smoke alarm in room.
Stayed 4 nights in Jan 2024

4/10 Poor

Mark

Disliked: Staff & service, amenities
Check in was good, it went down hill from there cleaning of the room could be better empty gin bottle left by last occupancy, had no TV due to no power cord, rang and asked as no one was on-site and was told a cord would be dropped off, it never happened, last time I will stay here.
Stayed 1 night in Jan 2024

8/10 Good

Nilanjana

Travelled with partner
Liked: Staff & service

4/10 Poor

Min

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michael

Travelled with partner
Great to be beside the lake so close to town.
Stayed 1 night in Dec 2023

4/10 Poor

Samuel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed in October 2023. Very basic accommodation, had microwave, kettle, cooktop, but microwave was precariously placed in kitchenette. Our particular room was very close to the street and the footpath, the lock on the door was about the quality you’d except on a bathroom door in a house, really needs a deadlock or something. Very noisy. Blankets were not clean, overall cheap feel nothing in great condition.

6/10 Okay

John

Liked: Cleanliness, staff & service
Met all our elderly knee disability needs
Stayed 1 night in Nov 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Nov 2023

10/10 Excellent

Kathy

Travelled with partner
The location and view were superb, the only downside was that the balconies weren’t private ie one long undivided open balcony ran across the whole floor. The apartment though was lovely and the staff very helpful .
Stayed 3 nights in Oct 2023

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic motel, very clean, staff helpful. Walking distance to town
Stayed 1 night in Oct 2023

8/10 Good

Donner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Don

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This property requires a makeover. The door to our unit was water damaged due to blocked drainage that needed repair. The ageing cooker was smelly and needed replacing. Single glazed windows did not keep out traffic noise. A floodlight designed to illuminate the building illuminated our room at night. Great location and lake views.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Shaneel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Most of it was ok but the structure is quite old and there are no stairs. There is no heatpump/AC unit but relies on an electric wall plug and warm blankets to keep the place warm. The views from the balcony are outstanding. Check out time is quite strict though (compared to others where it isnt an issue). I think if they spent some money on upgrades it would be well worth the money but at this stage i wouldnt recommend for the price.
Stayed 1 night in Oct 2023

10/10 Excellent

terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to give a huge thanks to the team at this motel. This was a last minute booking, and when I arrived, they told me that they had tried to contact me to advise that they had no rooms. While waiting outside, in the cold, they came and found me to advise that they had a sister site down the road, that they would find a room for me. Turned out to be much bigger and right in the middle of town. Thank you to the team at Lakeside Motel and Lofts Apartments. You saved me.
Stayed 1 night in Sep 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside Motel
Great traditional breezblock Motel in great location and with gret views
Stayed 1 night in Aug 2023

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a short walk from Queenstown center. Lake view even from the ground floor. Beds equipped with electric heaters. Electric heater on the wall will dry any clothes in minutes.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
This place has everything you need for a short trip in my opinion, I liked having a fridge and a microwave and some cooking utensils, a proper bathroom door that has a lock, hot water, and the view was a bonus. The biggest downside for me was the room reeked of bleach (from being cleaned before us I'm assuming) and needed to be aired out for most of the day which isn't great in such cold weather but not a huge deal. No room service other than towel replacements but that isn't a priority for me.
Stayed 3 nights in Aug 2023

6/10 Okay

Ange

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Brent

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff great motel very poor
Stayed 2 nights in Jul 2023

10/10 Excellent

Karla

Stayed 1 night in Jul 2023

8/10 Good

Erwin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

8/10 Good

Deane

Travelled with partner
Liked: Staff & service
good value for money
Stayed 2 nights in Jun 2023

10/10 Excellent

Strone

Travelled with partner
Liked: Staff & service
Very happy overall and would stay again
Stayed 4 nights in Jun 2023

8/10 Good

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Great location and price but cleanliness needs improved.
Stayed 1 night in May 2023

10/10 Excellent

Yingyu

Travelled with group
Liked: Staff & service
It has a beautiful view facing the lake through window. You can cook simple food and the shower room is very big. The bedroom is clean and tidy. The price for the room is very reasonable.
Stayed 3 nights in May 2023

8/10 Good

simon

kitchen a little old.. But nice people to deal with. Great location , 5 mints walk to centre of Queenstown..
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

robbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great spot with amazing views
Stayed 2 nights in Apr 2023

8/10 Good

David, Vienna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic accommodation located within walking distance of the city center. The staff was nice and accommodating but they didn’t clean the room in the three days we were there
Stayed 3 nights in Apr 2023

2/10 Terrible

Roger

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nobody at reception, rooms not ready. Very untidy. Didn’t stay Need refund
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, has everything i needed, will stay again.
Stayed 1 night in Apr 2023

8/10 Good

rosana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 2 nights in Mar 2023

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy handy to town and a lake view
Stayed 1 night in Mar 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older hotel thats been updated right on the lake. Clean, fresh paint, fresh towels, great staff and all this for a fair price right on the lake with a view from every room. A exceptionalvalue.
Stayed 6 nights in Mar 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view! And the full kitchen.
Stayed 1 night in Mar 2023

2/10 Terrible

Iain

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed, not a safe vibe
We only stay one night however that seem to long as we was so disappointed with this place. We was not expecting anything more than a clean and safe room however we did not feel comfortable with what was offered. We had booked a motel room. On way to the room we noice they used the gest towel as door Matt's outside the rooms to soke up water that was running down the passageway. When we got to our room we found that window in the door had been boarded up, note no warning at check-in to explain, we also notice the lock hanging off. The cooking facilities look like they never been cleaned. The main room was over crowded with items of furniture and everything seem old and grubby. For the cost we was disappnted. We looked to move but queen's town was busy and the place was full so we opted to make do and left at 4am as we could not rest.
Stayed 1 night in Mar 2023

10/10 Excellent

Lin

Stayed 2 nights in Feb 2023

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, amenities
The newly updated bathroom was very efficent and sparkeling clean. Overall the property is quite old and the exterior boarders on shabby. But the location can't be beat.
Stayed 2 nights in Feb 2023

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was supposed to close at 7pm I arrived at 6 pm they were just closing, I would have to ring a number to open a little safe to get my key, I don’t have a NZ phone… the outside of the building looked shabby but inside was clean..
Stayed 3 nights in Feb 2023

8/10 Good

Alan

Stayed 2 nights in Jan 2023

4/10 Poor

Cheree

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was fabulous. It was a quick walk into town and eating district. However, the accommodation was not clean, the rooms were not serviced, and there were staff sweeping endlessly which seemed fruitless when there was so much more to attend to
Stayed 2 nights in Jan 2023

2/10 Terrible

Raihan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and rundown property. I would skip this one if I have a choice.

6/10 Okay

Jade

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Only thing good was the location, right opposite the lake and only 2min walk into town, the room itself was ok size but the place was dirty rubbish under couches benches and between cupboards and shelves. Most of the crockery and utensils were dirty and needed washing before we used them, fry pan had oil and grease still in it. mould and dust around windows and doors, had access to the balcony but no seating. multiple damage to walls, one couch was broken and sank to the middle. no AC or fans, limited onsite parking

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Phillip

Stayed 1 night in Dec 2022

10/10 Excellent

Vikesh

Stayed 3 nights in Dec 2022

6/10 Okay

Erin

Travelled with family
Great location / room was dated.
Stayed 1 night in Dec 2022