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Reviews of Kinross Cottages

4 out of 5
Kinross Cottages
2300 Gibbston Highway (State Hwy 6), Gibbston, Otago

Reviews

9.8

Exceptional

Rating 10 - Excellent. 174 out of 197 reviews" "
Rating 8 - Good. 17 out of 197 reviews" "
Rating 6 - Okay. 5 out of 197 reviews" "
Rating 4 - Poor. 1 out of 197 reviews" "
Rating 2 - Terrible. 0 out of 197 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice room in a beautiful setting. All the staff were super nice and I really enjoyed the wine tasting.
Stayed 4 nights in Mar 2024
Response from Team Kinross on 11 Apr 2024
Hi Jason, Great to hear that you enjoyed your stay with us! I will make sure to pass on your feedback to the rest of the team, we hope to see you again soon! Kind Regards, Team Kinross

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kinross is a very nice property. We were surprised with a complimentary wine tasting which was a nice touch. Highly recommend!
Stayed 1 night in Mar 2024
Response from Team Kinross on 11 Apr 2024
Hi Maria, Thank you for taking the time to give us a review. We will be sure to pass on your feedback to the wine team about the tasting! We hope to host you again soon. Kind Regards, Team Kinross

10/10 Excellent

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place. Loved being able to do a wine tasting then pick up dinner and have a picnic among the vines
Stayed 1 night in Feb 2024

10/10 Excellent

chien fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
在葡萄園莊住宿，安靜、很好的體驗！
Stayed 1 night in Nov 2023

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable, the staff were friendly, courteous and welcoming. The lady who cleaned the rooms was particularly nice and friendly. We will definitely come back.
Stayed 2 nights in Nov 2023
Response from Stacey on 23 Nov 2023
Hi Gareth, Thank you for such a lovely review, we will pass the feedback on! We look forward to welcoming you back soon. Kind Regards, Stacey

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staying beside a working vinyard
Stayed 3 nights in Nov 2023
Response from Stacey on 17 Nov 2023
Hi Annie, Thank you for your review! We appreciate it and hope to have you stay with us again soon. Kind Regards, Stacey

10/10 Excellent

Martin

Stayed 4 nights in Nov 2023
Response from Stacey on 14 Nov 2023
Hi Martin, Thank you so much for your review, we are glad you enjoyed your stay and hope to see you again soon. Kind Regards, Team Kinross

10/10 Excellent

SO HEE

Stayed 1 night in Nov 2023
Response from Team Kinross on 5 Nov 2023
Thank you So Hee! We're glad you enjoyed your stay with us and hope you visit us again soon.

10/10 Excellent

ted

Stayed 1 night in Oct 2023
Response from Team Kinross on 31 Oct 2023
Thank you Ted! It was a delight to have you stay with us.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Team Kinross on 30 Oct 2023
Thank you Kevin!

10/10 Excellent

Beckey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. If it wasn’t on the other side of the world from where I live, I’d be planning my next visit. The cottages were gorgeous and well equipped. The setting was superb. It was dead of winter during our visit so very quiet. We did enjoy the hot tub and the stars…. Breakfast was good and staff went out of their way to make us feel welcome and happy. Oh, and great wine too! Wish we’d had more time to taste more wine and explore all there is to do in this area. The biking was fantastic though. Thank you, Kinross for a memorable stay!
Stayed 1 night in Aug 2023
Response from Team Kinross on 13 Aug 2023
Thank you so much for taking time to review us, Beckey!So happy to hear you had a great Kinross experience and I have passed all of your lovely feedback to each department

10/10 Excellent

Devon Alexander

Stayed 5 nights in Jul 2023
Response from Team Kinross on 9 Aug 2023
Thank you for taking time to review us - we appreciate the feedback.

10/10 Excellent

Ariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
These cottages are stunning and the beds are soooo comfortable
Stayed 1 night in May 2023
Response from Team Kinross on 29 May 2023
Hello Ariana, We're glad that you enjoyed your stay in our cottages and thank you for this wonderful feedback. We look forward to seeing you again.Kind Regards, Team Kinross

10/10 Excellent

Michelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and warm and very spacious. Huge bed very comfortable.
Stayed 1 night in Apr 2023
Response from Sacha on 8 May 2023
Thank you for taking your time to give feedback Michelle, it is much appreciated! We receive so many compliments on our comfortable beds and the cleanliness which we feedback to our hard working housekeeping team

10/10 Excellent

Wong Shi

Liked: Cleanliness, staff & service, property conditions & facilities
Love the little wood cottage vibe very much, the size of the cottage is good and they have everything you need. Sunset time strolling around the vineyard and pond is superb too.
Stayed 1 night in Mar 2023
Response from Team Kinross on 21 Mar 2023
Thank you for the review Wong Shi.Happy to hear guests are enjoying the vineyard for sunset strolls. If you visit again I recommend a walk to our scenic lookout!

10/10 Excellent

Brooke

10/10 Excellent

Erin L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing spot. Stayed 5 nights, the staff were incredible and the wine abd food were delicious. Will stay here again.
Stayed 5 nights in Oct 2022
Response from Team Kinross on 20 Oct 2022
Thank you so much Erin! We hope to welcome you back again!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Eunkyung

Stayed 1 night in Aug 2022

10/10 Excellent

Jamie

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Beautiful spot
Beautiful location and friendly staff. We had a terrible plumbing issue with sewerage spilling from the toilet into the shower one morning. However it was dealt with quickly and we were given a beautiful bottle of wine to compensate. Luckily we could use our friends bathroom next door as they couldnt move us as it was full. Housekeeping is a little slack and inconsistent, sugar was not replaced our entire 4 day stay and sometimes other things were missed such as no kitchen cloth/tea towel and chipped plates. We would stay again, if it wasnt for those little things would have made it a perfect 10/10
Stayed 4 nights in Jul 2022
Response from Team Kinross on 16 Sept 2022
Thank you so much for your understanding. We are so sorry to hear about your sub-standard experience and your comments regarding housekeeping will certainly be bought to the team to improve our service. We hope to welcome you back again.

10/10 Excellent

Margaret-Anne

Travelled with group
Liked: Cleanliness, room comfort
Really lovely place, stylish, warm & comfortable- and we could have our dog with us.
Stayed 2 nights in Jul 2022
Response from Team Kinross on 16 Sept 2022
We are delighted to learn you enjoyed your stay!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning setting, beautiful room, wonderful restaurant and very attentive staff! Highly recommend.
Stayed 1 night in Jul 2022
Response from Team Kinross on 16 Sept 2022
Thank you so much Sarah! We are so pleased to read you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent
Always an excellent stay. Great service, great food....
Stayed 2 nights in May 2022
Response from Team Kinross on 8 Jul 2022
We are glad that we would make your stay excellent. Thanks for the feedback.

6/10 Okay

Sara

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The food was terrible considering the cost! Communication with staff was average Beautiful location and loved the pet friendly aspect, would not recommend or stay again though
Stayed 1 night in Apr 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Overnight
After a long day driving the Kinross Cottages were comfortable and quiet and offered the option of dinner and breakfast on site. Can recommend food.
Stayed 1 night in Apr 2021
Response from Team Kinross on 24 Apr 2021
Thanks David! We're pleased you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location the lovely cottages the helpful staff
Stayed 1 night in Mar 2021
Response from Team Kinross on 18 Mar 2021
Thank you so much!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kinross Cottages was lovely. The setting is great. Lovely ducks to feed at the pond and lovely walks around the property. It is easy to get to Queenstown and Cromwell from here. The cottage was gorgeous and very peaceful
Stayed 3 nights in Feb 2021
Response from Team Kinross on 18 Feb 2021
Wow thank you so much! We are so happy to hear how much you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Truely a magnificent place to enjoy the holidays, we really love it, and the staff are very friendly,
Stayed 2 nights in Jan 2021
Response from Team Kinross on 5 Feb 2021
Wow thank you so much for your kind words! We are so pleased to hear how much you enjoyed your stay!

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2021
Response from Team Kinross on 28 Jan 2021
Thank you!

10/10 Excellent

Vanessa, Auckland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a gorgeous property, so pretty and idyllic amongst all the southern hills. Amazing staff and real good food!! Highly recommend, we will be back!!
Stayed 1 night in Jan 2021
Response from Team Kinross on 9 Jan 2021
Thank you so much Vanessa! The whole team is so pleased you enjoyed your stay. We hope we are able to welcome you back again!

10/10 Excellent

ANTHONY

Travelled with family
Liked: Cleanliness, room comfort
Fantastic
A great stay, super staff, a wonderful atmosphere and a very clean and comfortable room.
Stayed 1 night in Jan 2021
Response from Team Kinross on 8 Jan 2021
Thank you so much Anthony! It was a pleasure to have you stay with us at Kinross!

10/10 Excellent

WayneLyster, Hawke’s Bay

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place, the bed are very comfortable. The toilet and shower is huge. We are so satisfied and happy in our stay. We recommend the place so highly 👍👍
Stayed 2 nights in Dec 2020
Response from Team Kinross on 1 Jan 2021
Wow, thank you so much! We are so delighted to hear how much you enjoyed your stay. We hope to be able to welcome you again in the future. All our best for the New Year!

10/10 Excellent

Diane, Lincoln

Liked: Cleanliness
Loved everything about our stay Lovely friendly staff and fantastic food and wine
Stayed 4 nights in Sep 2020
Response from Team Kinross on 21 Sept 2020
Thank you so much Diane! We hope we can welcome you back to Kinross another time!

10/10 Excellent

Laura, Rangiora, nz

Travelled with partner
Liked: Cleanliness, amenities
I loved the cottage, very spacious, clean and warm. The wine tasting was fab and our dinner at the restaurant was so good!
Stayed 1 night in Jul 2020
Response from Team Kinross on 9 Jul 2020
Hi Laura, Thank you so much for your kind review! We are so pleased you enjoyed your stay with us!

6/10 Okay

Rosemary

Liked: Cleanliness
Disappointing
Lovely spacious cottage, great welcome and beautiful surroundings. However, there were a few things amiss which we drew their attention to and received a verbal apology from someone for their usual housekeeping standards not being met. We had expected an email follow up which hasn’t occurred in the week since we stayed.
Stayed 1 night in Jun 2020
Response from Christine Erkkila - GM & Owner on 20 Jun 2020
Thank you very much for taking the time to write us a review. I’m Christine, owner and General Manager of Kinross and it was me you spoke to about the issues when you were checking out. We really appreciated the feedback you gave us, as it let us fix things for the next guests, and the items that were missing from or not matching in your room were definitely not up to our usual cottage inventory standards. I apologise unreservedly for this. Since your check out we have reviewed the items you raised at both our Housekeeping team meeting and management meeting, to make sure things are sorted. I was not aware you were expecting an email from me, but hope this response now suffices. Thank you again for staying with us and for your valuable feedback. We hope to see you again at Kinross in the future.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Team Kinross on 17 Mar 2020
Thank you so much!

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Kinross was amazing. Great location to explore wineries. Very beautiful location, cute cottages! Highly recommend! We even left something behind and they contacted us right away. Recommend doing the complimentary wine tasting.
Stayed 2 nights in Mar 2020
Response from Team Kinross on 10 Mar 2020
Thank you so much for your kind review! We hope we are able to welcome you back again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from Team Kinross on 7 Feb 2020
Thank you for your feedback :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
What a marvelous place to stay outside of a busy Queenstown in the summer. Huge comfortable bed , super clean, tons of hot water and a 5 and walk to an excellent breakfast, wine tasting and dinner. Couldn’t have asked for a better lace to kick off our tour of New Zealand
Stayed 2 nights in Jan 2020
Response from Team Kinross on 17 Jan 2020
Thank you so much for your lovely feedback! We are so pleased you enjoyed your stay with us!

10/10 Excellent

Brett, Santa Ana, California

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have traveled all over the world and this was one of the top five places we've ever stayed at. As a young couple who loves nature, the outdoors, but also good food/wine, and also has a baby, Kinross was the perfect place for us. The location is stunning. Vineyards in a valley with gorgeous mountains all around. Just a short drive from Queenstown, Arrowtown, and other local attractions. The cottages are spacious, well-designed and with every imaginable amenity. The bistro serves amazing food with great free breakfasts, and the free nightly wine tasting is a fantastic bonus! It's a classy but casual place and VERY kid friendly, which we loved. Our little toddler loved exploring the grassy spaces, vineyards, and play areas. We stayed here three nights but wish we could have stayed more. We hope to return. DEFINITELY choose Kinross if you are visiting this part of New Zealand!
Stayed 3 nights in Jan 2020
Response from Team Kinross on 17 Jan 2020
Wow, thank you so much! The whole team is so delighted you enjoyed your stay here at Kinross and it sounds like you made the most of all we have to offer here! We are so pleased you found it the perfect location for you and your little one :) Hopefully we can welcome you again another time!

10/10 Excellent

Rivka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a place to return to whenever possible
Kinross Cottages are part of the Kinross Winery in Gibbston. So, while it is 25 minutes drive from Queenstown, the stay there was fabulous and we did not regret choosing the hotel as our base for the visit in Queenstown. We were offered tasting of a variety of local wines with wonderful explanations and recount of their origins. The breakfast is delicious and caters to a wide variety of tastes (except for the lack of vegetables - but that is endemic of New Zealand as a whole). The kitchen in the cottage offers a great opportunity to cook your own dinner if you tire of eating out. The room is very comfortable and the bathroom - relaxing.
Stayed 2 nights in Jan 2020
Response from Meg on 11 Jan 2020
Hi there Rivka, Thanks so much for your lovely review. We are so pleased you enjoyed your stay here at Kinross. Kind regards, Meg

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, fantastic staff, great location, wonderful rooms, wish we had booked more days!
Stayed 1 night in Nov 2019
Response from Team Kinross on 20 Nov 2019
Thank you so much! I hope next time we are able to welcome you for longer!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
An excellent standard of accommodation. We also enjoyed the wine tasting, evening meal and breakfast.
Stayed 1 night in Nov 2019
Response from Team Kinross on 18 Nov 2019
Thank you Jeremy, it was a pleasure having you stay with us and we are so glad you enjoyed everything we have to offer here at Kinross! All the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Team Kinross on 18 Nov 2019
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was really great! Although we were greeted warmly we were not given any welcome info that included our nod about restaurant opening times (missed out on dinner the first night) complimentary breakfast nor any info about the facilities available to us i.e hot tub. Otherwise great accommodation and friendly staff
Stayed 2 nights in Oct 2019
Response from Team Kinross on 29 Oct 2019
We are so glad you enjoyed your stay with us!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant on site and great views from the unit
Stayed 1 night in Oct 2019
Response from Team Kinross on 15 Oct 2019
The whole team is delighted with your feedback, thank you!

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, fantastic service
Absolutely brilliant place to stay. Better than any hotels we’ve booked in Qtwn before and service was top notch. On site bistro served exceptional food and inclusion of breakfast, hot tub and wine tasting with our room really made the weekend for us. We will 100% stay again soon.
Stayed 2 nights in Sep 2019
Response from Team Kinross on 1 Oct 2019
Thank you so much! We are so glad you made the most of your time wiht us at Kinross, we look forward to welcoming you back again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy, excellent WiFi + great sleep, breakfast is yummy
Stayed 1 night in Sep 2019
Response from Team Kinross on 13 Sept 2019
Thank you so much!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, beautiful cottages and great staff!
Stayed 3 nights in Aug 2019
Response from Team Kinross on 25 Aug 2019
Thank you so much!