Family Mountain Retreat | Views, Games Room and Comfort provides a garden and more. Stay connected with in-room WiFi.
Reviews
1010 out of 10
Exceptional
Entire home
3 bedrooms1 bathroom
Popular amenities
Kitchen
Washing machine
Dryer
Outdoor space
Fireplace
Mountain view
The current price is NZ$1,081
NZ$1,081
includes taxes & fees
19 Oct - 20 Oct
Add dates for prices
About this property
Family Mountain Retreat | Views, Games Room and Comfort
Summary
Escape to this spacious alpine chalet, perfectly positioned for families, ski groups, and mountain adventures. With warm timber interiors, stunning mountain views, a dedicated games room, and easy access to both Coronet Peak and The Remarkables, this is the ideal base for your Queenstown getaway.
Located between Queenstown Airport and the town centre, you'll enjoy the perfect balance of convenience, comfort, and alpine charm.
The Space
A three-bedroom home set over two levels, on Frankton Road between Frankton and central Queenstown. The living areas look out to sweeping views of the Remarkables, partially blocked by the surrounding trees.
The open-plan living, dining, and kitchen area features soaring timber ceilings, large picture windows, and beautiful views across the surrounding hills. Whether you're sharing a meal, unwinding by the fire, or planning the next day's adventures, there's plenty of room for everyone to gather.
Families and groups will love the dedicated games room, complete with a Pool Table and additional space, giving both adults and children room to spread out and enjoy their stay.
Bedrooms: Three bedrooms, including a master with ensuite.
Bathrooms: 2.5 bathrooms. Both full bathrooms have standing showers.
Living areas: Open-plan living with fireplace, smart TV and courtyard access.
Kitchen: Fully equipped with fridge, living & co microwave, dishwasher, living & co coffee machine, kettle, toaster.
Pool Table: Please handle all cues, balls, and tables with care so they remain in excellent condition for all guests.
Outdoors: Due to the property's hillside location, there are steps and sloping outdoor areas. Please take care and supervise children at all times. There is a courtyard area off the lounge with outdoor table and BBQ.
The garage is not for guest use, however parking is widely available at the top of the driveway.
Let us know your preferred configuration at least 3 days before arrival. Changes requested after this time will incur a fee of NZD $100 per bed plus a NZD $10 call-out fee if requested after check-in, which covers our external cleaners coming to rearrange beds and fit new linen.
Guest Access
Guests have exclusive access to the entire property, including the games room, kitchen, laundry facilities, outdoor areas, and parking.
Please note: blocked-off areas exist — a steel/well stairway, and a side-of-house steel/well with slippery railway sleepers are not for guest access.
The Neighbourhood
Situated in one of Queenstown's most convenient locations, you'll be within easy reach of local ski fields, and hiking trails.
A vehicle is recommended for exploring Queenstown and accessing the ski fields.
Public transport is available nearby, with regular bus services connecting Frankton and Queenstown.
Getting Around
Distance from nearest supermarket: Woolworths Queenstown, 30 Grant Road, Frankton — 1.9 km
Distance from Queenstown Airport: 1.5 km
Distance from Queenstown Town Centre: 6.0 km
Distance from The Remarkables: 17.7 km
Distance from Coronet Peak: 23.0 km
Other Things to Note / Good to Know
Stairs: 14 internal stairs from the ground floor lounge landing up to the second-level landing
The property has a steep driveway, please be careful during the colder months.
Native birds and animals such as deer and goats are frequent visitors to the surrounding trees, making this a peaceful place to relax and enjoy the natural surroundings.
Water: Runs on a hot water cylinder (200 L) with a set amount, so larger groups should space out showers. If the hot water runs out, please allow 3–4 hours for the tank to reheat
Power: Running too many appliances at once may trip the power
Fire alarm: Sensitive, so please take care when cooking and have the extraction fan turned on
Extra linen and a mid-stay clean are available for a fee.
A BBQ can be arranged for NZD $60, covering the gas bottle, BBQ use, and a professional clean afterward.
Baby Bundle (portacot, high chair, baby bath) is available on request for NZD $50.
Please make all requests at least 3 days before arrival — later requests incur an additional NZD $10 call-out fee.
The first round of amenities is complimentary. If you're staying more than 5 days, we'd recommend picking up extra during your stay.
House Rules
Maximum of 8 guests, with children aged 0–2 staying free.
At least one guest must be over the age of 22
No pets, parties, or smoking/vaping indoors — and please, no glitter
This property is in a residential area; quiet hours run from 10:00 PM to 7:00 AM.
Interaction with Guests
Need something in person? Swing by our Guest Lounge at 19B Shotover St, open daily 9am–5pm (closed Christmas Day). Free Wi-Fi and coffee or tea are on us.
Got a late flight out or an early arrival? Drop your bags with us free of charge — after check-out if you're not leaving until later, or before check-in if you've landed early — and go explore hands-free.
Our team is available daily, 9am–5pm. After hours, until midnight, a virtual assistant can help with simple questions.
Property amenities
Ski
Close to skiing
Internet
Available in the house: WiFi
Kitchen
Coffee grinder
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Hob
Microwave
Oven
Paper towels
Refrigerator
Toaster
Dining
Dining table
Bedrooms
3 bedrooms
Bedsheets provided
Bathroom
0.5 bathroom
Bathtub or shower
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Fireplace
Entertainment
TV
Outdoor areas
Garden
Laundry
Washing machine
Work spaces
Desk
Desk chair
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
Smoke-free property
Services and conveniences
Iron/ironing board
Things to do
Billiards/pool table
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Events
No events allowed
Smoking
Smoking is not permitted
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
About the area
Frankton, a neighbourhood in Queenstown, is home to this holiday home. Toi o Tahuna and Off The Wall Gallery are cultural highlights, and some of the area's attractions include Alpine Aqualand and Queenstown Gardens. Queenstown Ice Arena and Queenstown Mini Golf are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Queenstown travel guide
Is Family Mountain Retreat | Views, Games Room and Comfort pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Family Mountain Retreat | Views, Games Room and Comfort?
As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Family Mountain Retreat | Views, Games Room and Comfort on 19 Oct 2026 start from NZ$1,081, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Family Mountain Retreat | Views, Games Room and Comfort?
Check-in begins at 3:00 PM.
What time is check-out at Family Mountain Retreat | Views, Games Room and Comfort?
Checkout is at 10:00 AM.
Where is Family Mountain Retreat | Views, Games Room and Comfort located?
Located in Frankton, this holiday home is within a 10-minute walk of Lake Wakatipu and Frankton Beach. Queenstown Event Centre and Alpine Aqualand are also within 15 minutes.
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Family Mountain Retreat | Views, Games Room and Comfort Reviews