Beach/ocean view
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Reviews of Villas de Costa Dorada Isabela

2.5 out of 5
Villas de Costa Dorada Isabela
Calle Emilio Gonzalez 900, Isabela

Reviews

5.2
Rating 10 - Excellent. 31 out of 296 reviews" "
Rating 8 - Good. 42 out of 296 reviews" "
Rating 6 - Okay. 67 out of 296 reviews" "
Rating 4 - Poor. 69 out of 296 reviews" "
Rating 2 - Terrible. 87 out of 296 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

4.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Armando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not exist. They have been closed for almost a year now.
Stayed 4 nights in Sep 2021

2/10 Terrible

Regina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not book this property. It has been closed for a year. Despite the fact that it remains on this site, it is not open. CheapTickets has been informed but property still appears on their site. They were horrible with finding us another hotel. Put us in a hotel 20 miles away and were unwilling to comp us for the inconvenience. I’ll Never use Cheaptickets again.
Stayed 4 nights in Sep 2021

2/10 Terrible

Evelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not What Advertised at All!
The property was not at all what advertised; no access to the beach, the pool was closed due to pump problems and there is no wi-fi. We cancelled or stay and received a full refund. Absolute fiasco.
Stayed 2 nights in Feb 2021

2/10 Terrible

Luis, Puerto Rico

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Torn mattress, panels in shower lifting, cockroach, rusted refrigerator, no water pressure on shower head. I've had bad experiences before, none like this. Would not recommend this hotel.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I'd've rather stayed in a cheap motel
This is just a rundown hotel, nothing about it makes it a resort. It appears they stopped being a resort several years ago. There are signs all over saying they don't allow outside food or beverage, yet they have no restaurant. They have signs that say hamburgers are served Saturday poolside, but that didn't happen. They have no phones in the rooms, so there's definitely no room service either. They have 10 or 15 channels on the TV sets, which was nice because we don't have cable at home. Their air conditioner (window units in each room) was very cold, so that's also a plus. No wifi in the rooms, nor did the common area wifi work. There is practically no cellular service on the premises either, so this meant we had to leave the complex entirely to communicate with the outside world. The paint was falling off the walls and ceilings, especially in the exterior hallways (there are no interior hallways), which were wet and slippery due to recent rain. Our balcony was also without drainage. The hand rails we used to go up and down the stairs were rusted and separated from their bases, some floating in mid air. There were no elevators. They were not worth the pretty penny we paid to stay there.
Stayed 2 nights in Jul 2017

10/10 Excellent

sam, brooklyn ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach and pool close
Quiet and peaceful. Beach and pool is near. Room was cleaned. Area food can be found walking distance
Response from Jose Marti on 30 Jun 2017
Gracias por sus comenarios, esperamos verles pronto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Rivera, Puerro Rico

Disliked: Cleanliness, property conditions & facilities, room comfort
Both Villa and Hotel pool filthy, no wifi bad adve
Advertising thing they dont provide, no wifi, dirty pools, looked like abandoned, flat screen tv 18", buy ur own coofe, terible place.

8/10 Good

Cacimar

Liked: Staff & service

6/10 Okay

Brenda

Disliked: Staff & service, property conditions & facilities
Not a resort
This hotel should change its concept. Definetly not a resort but very good location.

6/10 Okay

Giovana

Disliked: Staff & service, property conditions & facilities

4/10 Poor

dani, NC

Liked: Cleanliness
Disliked: Staff & service
Not a good experience
The hotel staff are horrible ! They treat you as though you are asking for charity and not like you're a paying customer. The room was clean but there were no towels! If you plan to park your car there, know that parking is very limited. Overall, not a good experience.

6/10 Okay

Courtney

Liked: Cleanliness, room comfort
Just okay.
Hard to locate-GPS took us to 3 different locations- had to ask a local. Upon arrival we were told there was no water in our building but it was expected to be on shortly. Went without water for the entire first day/night - no toilet/sink/shower. The next morning we asked when there would be water and they moved us into a different building (why that couldn't have happened first, I'm unsure..). The second room was better, but still just okay. The best thing was the easy beach access where we met great locals.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Low to medium confort
Tha facilities are in pretty bad shape , broken furniture ,kids pools not workig, no phone in the rooms

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
only is in front the beach....
the picture is old now everthing change the building is bad..... not good cleaning the think is broken, or very old..... not recomend!!!!!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No employees
Worst experience in a hotel. First, no employees at the front desk. Security guard had to assist us. Waited 1 hr and 30 min for someone to come help him. They send security boss, not a hotel employee. Anothrt hr to help. We got there at midnight, didnt get a room till 230 am. In the morning front desk person was nasty and rude. Premises filthy!!!! No water pressure. Horrible!!!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible and worst place ever
a rip off

6/10 Okay

Rob, fl

Liked: Cleanliness, staff & service, room comfort
Good location
Great close to los jobos, bad TV, no ESPN, no breakfast, great staff, internet does not work in the room.too many bugs. No parking security, a family had car broken into and all items stolen. Not acceptable.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice location but facilities need serious remodeli
I don't mind much about room conditions but I particilarly did not enjoy feeling like the bathroom was not clean enough.

2/10 Terrible

EDGAR, US

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
run down hotel
this hotel seems abandoned. common areas are in very bad conditions. The hotel needs to be completely remodeled, or it will be out of business soon.

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY IN THIS HOTEL YOU WILL REGRET IT
The bed sheets were stained, air conditioner did not work. Informed front desk twice and nothing was done. Housekeeping came to the room and made the bed with the same stained sheets, a/c was never fixed. The parking area is very dark no lighting dangerous no security. Pool area no lights either if swimming at night. I do not recommend at all. When you shower water goes all over the floor because the division of shower and bathroom floor is almost the same. The closets smelled awful you could not put your clothes in it or it would smell also. Truly a horrible experience.

2/10 Terrible

Ed, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Walls and a Roof
The first room had a balcony door that would not latch, no refrigerator and a leaking roof. The room next to the second one had the AC missing with a mattress laid against the opening.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

pablo, puerto rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big hotel rooms
We got a great room with its own private terrace. We enjoyed Middles and Teodoro beaches great for surfing or just bathing. Do not miss CLMDO a great restaurant in Isabel food and ambiente were outstanding.

2/10 Terrible

Jean marc, Guadeloupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE, DONT GO THERE, NEVER
It was just awful, the hotel is horrible: very old and abandoned, no water during one day, no electricity the following day, in the first room the door was locked and we were locked into the apartment, the AC is very noisy so it is not possible to sleep... the kitchen is very poorly equiped... and it is very expensive... the pool is dirty... never go there...

2/10 Terrible

Raquel, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach was great near town Isabella which is beautiful. room a lot to be desired old not very clean no amenities no nearby restaurant buildings need a lot of care painting cleaning updating

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The stay was ok however the place needs maintenance. Its too overpriced for location and services they provide. I expected more for the price I paid.

2/10 Terrible

Roger p, Arecibo PR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad vacation
I will never Choose this hotel again it wasent worth for the money i payed...

4/10 Poor

antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Needs tlc
A place if you are on a budget. Workers were very nice, but hotel needs A lot of tlc. Very clean but old fashioned needs upgrade. Good place just to relax and sleep and swim in the pool.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel facilities and coditions were disappointment
Hotel facilities and coditions were disappointment.

6/10 Okay

Daneisy, Cidra

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The location is great!! Real close to good surf breaks and cycling path and fun nightlife. Really good places to eat close by. The hotel divides in 2, the side with the reception desk being the old part which I stayed in and really needs an update and remodeling. It all comes down to expectations although the side of the studios and villas is really nice, much better than the hotel itself. Overall I enjoyed my stay, like I said before, it comes down to expectations.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful... Never again...
I normally don't do this but this place was awful and disgusting. Roaches everywhere, the shower was full of nasty water, the toilet didn't work correctly and not to mention the amount of huge roaches roaming the room.

2/10 Terrible

Cesar, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor hotel
It was a bad experience. Bad parking. Bad facilities. Dirty room. Bad location. I really bad experience.

6/10 Okay

yariam, Rio Grande

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
When we arrived, the individual at Front Desk was not even courteous enough to say Good Evening. He walked us to our room and didn't even help with the luggage. Always walked in front of us, not saying a word. On the other hand, at the moment of Check Out the ladies at front desk were VERY VERY courteous, all smiles, and the place even looked cleaner, they had just mopped the floor in the morning. Alongside that, the TV in the room was from like the 90's with only two channels. It says online that there is Wi-Fi yet we were never told where we could access it because there was none in our room. The place could use some remodeling.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Arpit, Albany, NY

Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful setting, long walk to beach
Beautiful setting and surrounding ... Nice pool.. Room were old and not so good.. No microwave, fridge.. Very basic room. Though you can see ocean behind in order to get to the beach, it is a good 10 mins walk. Even to get to town center it is 20 mins walk. I would recommend this hotel if you have a car. The location of hotel is not correct on google or email and took us good 1/2 hr to figure out the location. The hotel is down the hill next to beach court apartments (on the main road) ... (look on google maps next to ocean front).

8/10 Good

Bolivar Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good hotel
Checking was fast and easy, and the personal siper friendly. The rooms were clean, but I would recomened that the bedding be updated along with the pillows. The pool area is nice, but surrounding area needs to be cleaned. The restaurant was fast but the food okay. No cellphone reception nor internet. The hotel is really good if yiu neef to disconnect.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not nice hotel
My wife and I checked in late. The female employee provided a key to enter room, no electronic key card. When we entered room the bathroom had crazy ants all over the sink top, the rug showed signs of mildew, the mattress was very old, I would say over 20 years, when uncovered the blanket the mattress was black from mildew. It was the most uncomfortable bed and pillows you could ever sleep on. We left room to meet up with family and I did not feel comfortable leaving my backpack with valuables in the room. I asked my wife if she had any valuables in her bag, but said no. Long story short, she forgot she had her tablet in her bag, but did not notice it missing until we had checked out the next day and already driven about 3 hours away to my families home. This meant an employee from the hotel went into our room and stole the tablet out of my wife's bag. She had to cancel service to tablet and all passwords saved on it. She noticed someone tried to use her ebay account the very next day. We spent only one night and it was a horrible experience. I would not recommend to anyone to stay at this location.
Response from Costa Dorada on 24 Jan 2016
We are very sorry that you have lost your tablet. Upon your arrival the room was delivered according to your reservation. The complain of the few ants in the bathroom was taken care of and we even offered the option of a room exchange. It is well to emphasize that our staff is humble but very honest. We can ensure that it was not in our hotel that you lost your electronic device.

2/10 Terrible

IM, C

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good service but terrible facilities.
The hotel is close to the beach but the facilities are in terrible conditions. Dirty and dusty rooms.

6/10 Okay

Sonia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Don, Trophy Club,TX

Liked: Cleanliness, staff & service, room comfort
Great facility on north shore.
Found staff to be very friendly and helpful making recommendations about local food and beaches. Room was very clean and more than adequate, but not very updated. Room well supplied with basics such as towels, A/C, and TV. Had nice patio to dry towels, wetsuits, and swimsuits on.
Across street, but currents
Protected snorkeling
Only $5 for parking

4/10 Poor

Alvin, San Juan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
You can tell the hotel owner does not invest the physical aspects of the building relying that it is close to the beach. The staff was great. Very attentive and respectful.

10/10 Excellent

Jerold, st cloud, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, inexpensive, and just right.
It was centered in a right place. The view was fantastic, and great beached 10 minutes down the road.

8/10 Good

Veronica, Stratford CT

Liked: Cleanliness, staff & service, room comfort
Good if you need quite time
The hotel was nice but appeared to be in need of upgrading; there was not much to do in town and parking was limited; not many places to eat, meals at the hotel was only served at the weekend only.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very sad situacion
Was verry shopt stay room was prepared for the check in , but was lack of conveniencis for what you pay for money wise, no breakfast, pool openned on a hollyday at 0900hrs when check out was at 1200hrs what can you get out of this dontv know if has to do with the economy or administration hotel

2/10 Terrible

jessie

Disliked: Cleanliness, property conditions & facilities, room comfort
The front desk was very nice but as soon as we got to our room it was not great, there was food on the bed sheets when I took off the the bed spread. The room needed a good dusting and the mattresses were stained on the side. Just grossed out by the hotel, stayed first night then left the room. No money back, I can understand why!

8/10 Good

JUAN

Liked: Cleanliness, staff & service, room comfort