Exterior
Check availability

Reviews of Staybridge Suites Davenport, an IHG Hotel

3 out of 5
Staybridge Suites Davenport, an IHG Hotel
4729 Progress Dr, Davenport, IA

Reviews

8.6

Excellent

Rating 10 - Excellent. 296 out of 524 reviews" "
Rating 8 - Good. 131 out of 524 reviews" "
Rating 6 - Okay. 46 out of 524 reviews" "
Rating 4 - Poor. 30 out of 524 reviews" "
Rating 2 - Terrible. 21 out of 524 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Shelby

Travelled with partner
Disliked: Property conditions & facilities
Property starting to fall apart. Tub floor seemed to be rusted so sketchy shower mat was put in. Lets hope I don’t get any fungus
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to better serve you on your next visit.Sincerely,

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Was quite and nice staff.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 Excellent

Jamee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!! We stay everytime!
Stayed 2 nights in Jan 2024
Response from Assistant General Manager on 21 Mar 2024
Thank you for sharing your review. We appreciate having you as our guest, and we hope you'll visit us again soon!

8/10 Good

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
It was within walking distance of the venue for an event we were in town for
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on 7 Mar 2024
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service
It was like our own little apartment
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 6 Mar 2024
Thank you so much for the positive feedback. We appreciate having you as our guest, and we hope you'll revisit us soon!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 29 Feb 2024
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 Excellent

Christine

Stayed 2 nights in Feb 2024
Response from General Manager on 6 Feb 2024
We're pleased that our tremendous value, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon.Best,

2/10 Terrible

Alexandria

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this hotel to anybody they said the pool was working when I booked and when I got there it was closed so I couldn’t even stay and they still charged me
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Thank you for taking the time to share your feedback. Please accept our apologies for your unpleasant experience. Sometimes pool will be close for the public safety, we normally will open back up few hours later. We are very sorry that we fell short of expectations.Sincerely,

10/10 Excellent

Christine

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly staff.
Stayed 2 nights in Jan 2024
Response from General Manager on 26 Jan 2024
Thank you for choosing our business and for taking the time to share your review. We are delighted you felt comfortable in the peaceful environment we offer in the heart of this busy city.

10/10 Excellent

Christine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always very accommodating. The breakfast is always very good.
Stayed 2 nights in Jan 2024
Response from General Manager on 26 Jan 2024
Our team always strives to provide an exceptional experience to our customers, and I will share your valuable feedback with them. This will encourage them to continue their excellent work. We look forward to welcoming you back soon.

2/10 Terrible

Casandra, Delmar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At check in time rooms were not done for people to check in to them, management was rude when discussing the issue of not having rooms done by check in time. Not friendly staff at all
Stayed 1 night in Dec 2023
Response from General Manager on 23 Jan 2024
I appreciate you taking the time to write this review. Your feedback on our front desk service is helpful and will be shared with our team. I'm sorry we fell short of providing the level of service to which you are accustomed. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be.Sincerely,

10/10 Excellent

sandra

Stayed 3 nights in Jan 2024
Response from General Manager on 23 Jan 2024
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

4/10 Poor

Scott

Liked: Cleanliness, room comfort
Disliked: Staff & service
Had to go to the front desk twice to report a very loud party next door at 1:15am to 2am.
Stayed 1 night in Jan 2024
Response from General Manager on 23 Jan 2024
Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from General Manager on 9 Jan 2024
We're pleased that our tremendous value, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at StayBridge
Fantastic place for families. Games, pool, and hot tub were clean. Hot breakfast was great. Will stay again.
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and relaxing accommodations. Our associates work hard to provide a pleasant stay and your feedback assists us in that effort. We hope to host you again on a return visit.Best,

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
We love seeing 10/10 when our guests leave a review. Thank you so much for choosing our Staybridge Suites, and please consider a return visit.Best,

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many nights and have always been treated with kindness.
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
We enjoyed hosting you! Thank you for your positive comments about our Staybridge Suite. It makes us happy to hear that you enjoyed your stay and we hope to welcome you back soon.Best,

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience!
This was honestly the best hotel experience we have ever had! We were a bit slow getting checked in due to staffing issues, but that was totally made up for! The hotel also offered a mingling hour with drinks and appetizers. And the room really made it feel more like home than a hotel. Over all 10/10 will recommend to friends and family, and we will definitely be choosing Staybridge for our next stay!
Stayed 2 nights in Jan 2024
Response from General Manager on 8 Jan 2024
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip!Best,

6/10 Okay

Caroline

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from General Manager on 6 Jan 2024
On behalf of our entire team, I would like to thank you for your sincere review. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area.Sincerely,

6/10 Okay

Phillip

Business traveller
Liked: Staff & service, room comfort
Almost 3 strikes.
At this hotel, it was not so good. The first room I was in, there was mold in the shower and other things that made me ask for another room. When moved to another room, I lifted up the toilet seat and it was stained. They asked if I wanted to move to yet another room, and I felt like I'd I moved to another room. I would've went to another hotel. They were nice and changed out the toilet seat right away. They also informed me that the issues with the first room were being attended to right then. However, I would still not stay at this hotel again due to the condition of the rooms unless they upgraded them as they were kind of outdated.
Stayed 2 nights in Oct 2023
Response from General Manager on 15 Dec 2023
Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Experience
The Stay Bridge was a wondeful experience. The front desk staff had great customer service. The room was nice and clean. Very accommodating. I have definitely referred others. The price is great!
Stayed 1 night in Dec 2023
Response from General Manager on 18 Dec 2023
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and relaxing accommodations. Our associates work hard to provide a pleasant stay and your feedback assists us in that effort. We hope to host you again on a return visit.Best,

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 18 Dec 2023
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful in making minor adjustments to our reservation. Enjoyed our stay. Just an overnight meeting place with family 1/2 way between Nebraska and Michigan.
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
I am glad to hear that your stays are enhanced by our wonderful staff and the friendly service they provide. Thank you for your feedback and your continued patronage.Best,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, awesome breakfast.
Stayed 3 nights in Nov 2023
Response from General Manager on 28 Nov 2023
It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations and, more importantly, our awesome breakfast. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.Best,

4/10 Poor

Ava

Travelled with family
Disliked: Property conditions & facilities
Carpet in room was ripped or fraying in several areas. Caulking around bathtub was dirty and looked very unprofessionally done. Even with new batteries one tv remote did not work. Went to breakfast at 830 and they were out of regular coffee and not making any more. We had made a future reservation and decided did not want to stay there so cancelled future reservation and made new reservation at hotel next door.
Stayed 3 nights in Nov 2023
Response from General Manager on 28 Nov 2023
I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. I'm sorry we fell short of providing the level of service to which you are accustomed. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be.Sincerely,

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 20 Nov 2023
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 Excellent

Christine

Stayed 2 nights in Nov 2023
Response from General Manager on 18 Dec 2023
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 Excellent

Charese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Everything was great. One of the nicest hotels we have stayed in for our weekend getaway. Staff was super friendly had there was an amazing breakfast buffet. Loved the pool as well.
Stayed 1 night in Nov 2023
Response from General Manager on 8 Nov 2023
Our staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon.Best,

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Davenport Work Trip
Location convenient to restaurants and shopping. Hot tub needed maintenance and was resolved by day 2 of our stay. The refrigerator in our suite needs attention as the seal is compromised, but worked well enough for our short stay.
Stayed 2 nights in Oct 2023
Response from General Manager on 19 Oct 2023
We appreciate you taking the time to share your kind comments with other travelers and us. While I'm sorry that you experienced some issues with your room, I'm glad that you enjoyed your stay overall. It was our pleasure hosting you and we hope to do so again.Best

10/10 Excellent

Mudah

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from General Manager on 19 Oct 2023
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

2/10 Terrible

Michael

Stayed 1 night in Oct 2023
Response from General Manager on 31 Oct 2023
It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us.Sincerely,

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on 2 Oct 2023
Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again.Best,

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good and front desk personnel were very professional and friendly. The room was clean & spacious. The only downside was the bathroom needed updating and the freezer wasn’t working in the room and they had no ice machine However they were very nice in getting ice for you from the breakfast kitchen.
Stayed 1 night in Sep 2023
Response from General Manager on 18 Sept 2023
Thank you for recognizing the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit.Best,

10/10 Excellent

Leila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on 18 Sept 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 Excellent

Treasure

Stayed 1 night in Sep 2023
Response from General Manager on 23 Sept 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 Good

Lori

Liked: Cleanliness, staff & service
Ok stay for one night.
Nice hotel…a little worn, and a little noisy. Bed was horrible…time to invest in new mattresses. Maybe also remove the competition’s logged shower curtain in the bathroom? Kitchenette was great and breakfast was good.
Stayed 1 night in Sep 2023
Response from General Manager on 12 Sept 2023
We appreciate your positive review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again.Best,

10/10 Excellent

Joel, Westfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on 12 Sept 2023
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Sincerely,

10/10 Excellent

Rich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 12 Sept 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good place to stay
We stayed one night and had an OK experience. The desk person was friendly and upgraded our room to a suite without being asked. The room was spacious and comfortable, despite smelling a bit stale. We also noted some significant wear to the sofa in the living room. Our only other complaint would be about the included breakfast buffet. We checked out on a Saturday when the breakfast goes until 10 am. We came down at 9:20 to find a seriously depleted supply of several food items and the caffeinated coffee urns were empty. The waffle makers were on and hot, but the batter dispenser was also empty. When prompted, the lady working the breakfast buffet did eventually restock things. We would have been more understanding about this if we would have come to breakfast at 9:50, but with 40 minutes left and people still arriving to eat, it seemed they were unprepared to accommodate their guests. Overall, a clean and comfortable hotel with pretty good value.
Stayed 1 night in Sep 2023
Response from General Manager on 8 Sept 2023
Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience with our breakfast. Please rest assured that your comments have been shared with our breakfast team to improve our service.Sincerely,

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 5 Sept 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 Good

Mark

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Decent hotel with nice kitchens and work areas.
Nice quiet hotel with a decent breakfast. Prices are a little high, but, cleanliness (,dirty floors in the lobby and elevators) was less than appealing. Pool and staff were nice, tho
Stayed 2 nights in Sep 2023
Response from General Manager on 5 Sept 2023
Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, Please rest assured that your comments have been shared with our housekeeping team to improve our service.Sincerely,

10/10 Excellent

Mervet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast options. Waffle station was awesome. Really liked the options available.
Stayed 2 nights in Aug 2023
Response from General Manager on 5 Sept 2023
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Sincerely,

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good!
Stayed 1 night in Sep 2023
Response from General Manager on 5 Sept 2023
We're happy to hear from you! It's great to know that you enjoyed your stay and our lovely breakfast. Please plan to visit us again the next time you travel to the area.Best,

2/10 Terrible

Daniel

Stayed 13 nights in Aug 2023
Response from General Manager on 2 Oct 2023
It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us.Sincerely,

8/10 Good

Virginia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Comfortable, quiet stay
The hotel staff were friendly and helpful. The room was comfortable. However, there were signs of age as the lamp adjustment was thread-bare, the bathroom floor cracked, and the hallways were hot. The room was very quiet - did not hear others in the hall or next door. The breakfast had a good variety of options, both hot and cold. The Pantry also had a good variety of options as well. I did have to be reassigned rooms as the first one was having maintenance issues, but that was addressed swiftly.
Stayed 3 nights in Aug 2023
Response from General Manager on 28 Aug 2023
We appreciate your business and the fact that you shared a review. It is lovely to hear that you found our staff wonderful, but I regret that you didn't have a more exceptional overall experience. Thank you for being our Guest and providing us with some areas that we can improve upon, so your next stay will be perfect.Sincerely,

6/10 Okay

Tim

Travelled with partner
Liked: Cleanliness
Generally big fans of Stay Bridge, not this one. Not terrible, a lot of little things, the breakfast is very poorly maintained on both mornings. Had issue w room key, waited over 1/2 hour at front desk for help. Sauna not working, clealiness of general areas ( hallways, elevator) was poor. Air conditioner unit in the room was Loud as hell!
Stayed 2 nights in Aug 2023
Response from General Manager on 21 Aug 2023
Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We value your patronage and all your feedback and hope to host you again.Sincerely,

8/10 Good

John

The only issue we encountered were the pacaderms in the room above us. Every night to all hours of the night was relentless stomping on the floor then it repeated again starting at 4:30 am. Consideration of others was not in the pacaderms thought process. After the first night we asked for a different room but was informed there were no rooms of comparable accomidations.
Stayed 7 nights in Aug 2023
Response from General Manager on 20 Aug 2023
Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area.Sincerely,

8/10 Good

mark

Liked: Staff & service
Handicap accessible in excellent hotels are Zero entry showers not tubs that are curved on the floor making it difficult for a handicap person to stand upright with confidece they will not fall. Carpet frayed in the living area and needs to be replaced.
Stayed 2 nights in Aug 2023
Response from General Manager on 1 Sept 2023
We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.Sincerely,

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Laundry was easy to use and lots of machines. Room was nice and clean
Stayed 1 night in Aug 2023
Response from General Manager on 7 Aug 2023
I can't tell you how much we value your review and recommendation of our Staybridge. Thank you for choosing our hotel while visiting the area and letting other guests know how much you enjoyed our property and the high level of customer service you received. Please find a reason to come back again soon!Best,