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Phoenix Hotel Pyeongchang

4.0 star property
Phoenix Hotel Pyeongchang delivers adventure and relaxation near Phoenix Park Ski Resort with family-friendly amenities for all seasons

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Located near Phoenix Park Ski Resort, Phoenix Hotel Pyeongchang offers ski-in/ski-out access and year-round activities like golf and bowling. Enjoy authentic Korean dishes at seven restaurants, relax in the sauna, browse on-site shops, and stay connected with WiFi in public areas.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually decorated

Superior Double Room

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Down duvet
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, individually decorated

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Down duvet
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room (Slope View)

Down duvets, minibar, in-room safe, individually decorated

Superior Twin Room (Slope View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Down duvet
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Down duvets, minibar, in-room safe, individually decorated

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Down duvet
  • Resort view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Party Suite

Party Suite

Party Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • Resort view
  • 132 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • Resort view
  • 132 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for [Family Luxury] Club Suite (Suite + Superior Twin)

Down duvets, minibar, in-room safe, individually decorated

[Family Luxury] Club Suite (Suite + Superior Twin)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
2 bedrooms
Down duvet
  • Resort view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for [BABY Room] Modern Korean Style Superior Double with Baby amenities

[BABY Room] Modern Korean Style Superior Double with Baby amenities

[BABY Room] Modern Korean Style Superior Double with Baby amenities

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Pyeongchang, Phoenix Hotel Pyeongchang is in the mountains and in a regional park. Phoenix Park Ski Resort and Phoenix Pyeongchang Cable Car are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Phoenix Pyeongchang Luge Land and Phoenix Blue Canyon. Travelling with kids? Don't miss Herbnara Farm. Explore all the area has to offer with mountain climbing, cave exploring and hiking/biking trails. Visit our Pyeongchang travel guide
Map
174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon

What's nearby

  • Yongpyong Ski Resort, Mountain winter South in Korea.
    Yongpyong Ski Resort
    47 min drive - 50.9 km
  • Woljeongsa Temple featuring interior views, a temple or place of worship and heritage elements
    Woljeongsa Temple
    51 min drive - 44.6 km
  • Phoenix Park Ski Resort
    1 min walk - 0.1 km
  • Phoenix Pyeongchang Luge Land
    1 min walk - 0.1 km
  • Phoenix Blue Canyon
    4 min walk - 0.3 km

Getting around

  • PyeongChang Station
    19 min drive
  • Wonju (WJU)
    48 min drive

Restaurants

  • Ondo
    1 min walk
  • 온담
    3 min walk
  • Coffee Shop @ Phoenix Hotel
    1 min walk
  • 다래
    7 min walk
  • 청림
    2 min walk

About this property

Phoenix Hotel Pyeongchang

Upscale family-friendly hotel near Phoenix Park Ski Resort
Located close to Phoenix Pyeongchang Luge Land and Phoenix Pyeongchang Cable Car, Phoenix Hotel Pyeongchang provides a golf course, a bowling alley and a corner/local shop. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and a ski shuttle. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a massage or a manicure/pedicure. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature Korean cuisine and more. Enjoy the gym, as well as activities, such as snowboarding, sledging and ecotours. Stay connected with free WiFi in public areas, and guests can find other amenities, such as shopping on-site and 2 coffee shops/cafes.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and a water park (surcharge)
  • A children's club (surcharge), a 24-hour front desk and a lift
Room features
All 131 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as safes and sound-insulated walls.
Other conveniences in all rooms include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Bidets, hairdryers and shampoo
  • 43-inch TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 39,000 for adults and KRW 25,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • CHEONGLIM
  • ONDAM
  • ONDO
  • The butcher's

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • Lift

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday:
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 40000.0 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KRW 39000 for adults and from KRW 25000 for children
  • Rollaway bed fee: KRW 40000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Phoenix Park Pyeongchang
Phoenix Park Resort Hotel Pyeongchang
Phoenix Park Resort Hotel Bongpyeong
Phoenix Hotel Resort Pyeongchang
Phoenix Park Bongpyeong
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Resort Phoenix Pyeongchang Hotel Pyeongchang
Pyeongchang Phoenix Pyeongchang Hotel Resort
Resort Phoenix Pyeongchang Hotel
Phoenix Pyeongchang Hotel Pyeongchang
Phoenix Hotel Resort Pyeongchang
Phoenix Park Resort Hotel
Resort Phoenix Pyeongchang
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Phoenix Hotel Pyeongchang Hotel
Phoenix Hotel Pyeongchang Pyeongchang
Phoenix Hotel Pyeongchang Hotel Pyeongchang

Frequently asked questions

Is Phoenix Hotel Pyeongchang pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Phoenix Hotel Pyeongchang?

Self-parking is free at this property.

What time is check-in at Phoenix Hotel Pyeongchang?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Hotel Pyeongchang?

Checkout is at 11 AM.

Where is Phoenix Hotel Pyeongchang located?

Located in the mountains, this Pyeongchang hotel offers ski-in/ski-out access, and is within a 5-minute walk of Phoenix Park Ski Resort, Phoenix Pyeongchang Luge Land and Phoenix Pyeongchang Cable Car. Phoenix Blue Canyon and Phoenix Country Club are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phoenix Hotel Pyeongchang Reviews

8.8

Excellent

8.4

Cleanliness

8.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 505 out of 863 reviews
Rating 8 - Good. 223 out of 863 reviews
Rating 6 - Okay. 74 out of 863 reviews
Rating 4 - Poor. 33 out of 863 reviews
Rating 2 - Terrible. 28 out of 863 reviews

Reviews

10/10 Excellent

Yong Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's clean and the breakfast is grea

It's clean and the breakfast is great. It seems like it would be good to extend the face-to-face check-in.
Stayed 1 night in Jun 2025

8/10 Good

Yu

Liked: Cleanliness
Disliked: Amenities
It's at the centre of the ski resort, so very convenient to go anywhere, dining, shopping or skiing.
Stayed 6 nights in Dec 2023

10/10 Excellent

Wallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accessibility
Stayed 3 nights in Jul 2024

10/10 Excellent

MARYAM

Liked: Cleanliness, staff & service, amenities
The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.
Stayed 9 nights in Jan 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in renovated superior double room that was very clean and neat. No bath but spacious shower.

10/10 Excellent

De Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.
Stayed 2 nights in Dec 2023

6/10 Okay

Deborah

Liked: Property conditions & facilities
The hotel is beautiful and in a great location. The room was not as clean as I hoped with hair in the sink and shower. The door did not open correctly. We were four and only received one towel, we did receive extra upon request. Beds were not the most comfortable. The hotel holds several events and during this time guests cannot use exits or make use of the only bar available. I was surprised with the lack of options at the hotel for coffee/snacks and drinks.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, clean quiet and close to the lift.

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2025

10/10 Excellent

Sung Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ski resort in Korea

Gave me a free upgrade and wonderful service it was unforgettable trip two thumbs up
Stayed 2 nights in Feb 2024

10/10 Excellent

Jonar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room in front of the slope/snow park. View was majestic!

10/10 Excellent

Doo Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is kids friendly and good environment for family. The room condition was excellent and comfortable. Overall satisfied!
Stayed 2 nights in Jul 2023

2/10 Terrible

Choon Sheng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!

10/10 Excellent

sun kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

좋아요
Stayed 1 night in Sep 2023

6/10 Okay

agnes

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unpleasant experience

Staffs(espeically some of front desk) seems unprofessional and very unfriendly. Managing is look unorganized at all.
Stayed 2 nights in Dec 2022

6/10 Okay

Ngan

Would
Stayed 3 nights in Feb 2026

10/10 Excellent

heung keyu

Liked: Cleanliness, staff & service, amenities
객실이 깨끗하고 넓었습니다 다만 조금 아쉬웠던것은 입실할때 프론트가 다른곳(콘도)과 함께 운영이 되어서 헤갈렸습니다
Stayed 1 night in Nov 2025

10/10 Excellent

Sungyel

Liked: Cleanliness, staff & service, amenities
칮널하구 아주 만족합니다
Stayed 1 night in Nov 2025

10/10 Excellent

JIEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고, 조식도 맛있는 곳
Stayed 1 night in Jul 2025

10/10 Excellent

JIHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
침구 편하고 암막커튼 빛 완벽차단해줘서 숙면 취하고 푹쉬다왔어요~ 부대시설, 주변관광지 다 만족해요
Stayed 2 nights in Jun 2025

2/10 Terrible

Taekyung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
불결한 청소상태 및 프론트데스크의 미숙한 운영으로 체크인 지연이 1시간30분 이상됨. 하지만 책임자의 안내 및 사과는 듣지 못함
Stayed 2 nights in Jan 2025

6/10 Okay

Boyoung

Liked: Staff & service
Disliked: Room comfort
휘닉스 호텔 시설은 나쁘지 않으나, 방음이 안되는 편이고 밤에는 난방이 그리 좋지 않아 추웠으나 오후부터 문의할 수 있는 프론트가 마감이여서 호텔이라고 하기에는 사용이 불편했습니다
Stayed 2 nights in Dec 2024

8/10 Good

Jinwook

Liked: Cleanliness, property conditions & facilities, room comfort
다 만족했습니다 숙소도 깨끗하고 정리 잘 되어있었어요 다만 로비에 직원이 없어서 불편.
Stayed 1 night in Dec 2024

10/10 Excellent

chulhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

편한한호텔

편한한 하루보냈어요 또 이용하고싶네요
Stayed 1 night in Oct 2024