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Reviews of Comfort Hotel Clermont St Jacques

3 out of 5
Comfort Hotel Clermont St Jacques
18 Boulevard Winston Churchill, Clermont-Ferrand, Puy-de-Dome

Reviews

8.2

Very good

Rating 10 - Excellent. 114 out of 345 reviews" "
Rating 8 - Good. 169 out of 345 reviews" "
Rating 6 - Okay. 42 out of 345 reviews" "
Rating 4 - Poor. 13 out of 345 reviews" "
Rating 2 - Terrible. 7 out of 345 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Property conditions & facilities
Nice place to stay
Pleasant staff and nice rooms. The restaurant was closed for dinner the evening we were there, but it looked very nice.
Stayed 1 night in Sep 2023

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Christopher

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable, bathroom a little dated and the air conditioning was not as effective as desired
Stayed 1 night in Aug 2022
Response from Edwige on 13 Oct 2022
Dear Customer,Thank you for taking the time to complete our online survey following your stay at our establishment.We take note of your comments and remarks and know that it helps us a lot for the continuous improvement of our services.We sincerely hope to see you again soon in our establishment.See you soon, best regards,Edwige - Comfort Hotel Clermont Saint-Jacques

8/10 Good

Lubna

Stayed 1 night in Jul 2022

8/10 Good

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay while touring
Nice hotel, clean and modern, covid controls in place. Staff friendly, polite and professional. Good parking for cars and motorbikes in secure parking at back of hotel. Kettle in room and there were adequate pillows and towels. Breakfast was buffet syle with some hot food avliable. It is a fair walk into the town center but hotel is right next to tram line, trams are regular and cost €1.60. Right next to main hospital where helicopters do come into maybe twice a day. Would stay here again.
Stayed 2 nights in Aug 2021

8/10 Good

Vicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Staff was very nice and the room clean and comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very clean and comfortable. The room was spacious.
Stayed 1 night in Aug 2019

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Room comfort
AC issue.
Air conditioning had been turned off in the hotel. They gave me free parking and breakfast as an apology.
Stayed 1 night in Oct 2018

8/10 Good

Yassine, Marrakech, Morocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel next to the CICE training center and the university hospital.
Stayed 7 nights in Sep 2018

8/10 Good

Bob

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean hotel. Take care as breakfast is not included in quoted price and is an additional charge as well as tax. The breakfast is nothing to write home about. Mainly an assortment of various types of bread, juice and tea/coffee.

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for a family visit.
This hotel has undergone a makeover since last visited 10 years ago and is much better for it. The restaurant is fairly basic, breakfast was reasonable. Their is little in the area in terms of bars or restaurants.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2017

10/10 Excellent

Jonathan, West Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The stay was a stop over to cut a long drive in half. The hotel stay was nice. It was a good hotel for the purpose I needed.
Response from General Manager on 9 Aug 2016
Dear Jonathan, Thank you for your notation. I hope to see you again. Sincerly

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with reasonable cost.
It was very convenient for the access by a car. Breakfast was fine.

8/10 Good

Humphrey

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gaston , leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortably and perfectly located.
A 3 star hotel which feels and looks a whole lot more. Great comfort as its name, quiet despite the proximity to the centre with good access to transport facility because the tramway stop is just by the main entrance. Lovely hotel and thoroughly enjoyable experience.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good
Good

10/10 Excellent

SFD, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, convenient and good
We stayed at the hotel one night traveling south in France. It was economical, convenient, clean, offered protected parking. Breakfast was a pleasant surprise and the staff dealt with the delivery of a "lost bag" by the airline efficiently. I would stay at this hotel again. SFD

8/10 Good

Anne & Ken, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very comfortable. Out of town but on an excellent tram route to the city centre

8/10 Good

Peter, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Good room, enjoyable breakfast, secure parking at extra cost but a definite security measure.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

10/10 Excellent

Jean-Baptiste

Stayed 2 nights in Mar 2024

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon sejour
Excellent rapport qualité prix. De gros efforts côté environnemental. Le personnel est très disponible.
Stayed 1 night in Jan 2024

10/10 Excellent

Elodie

Stayed 1 night in Dec 2023

8/10 Good

souilhol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Présence d'odeurs dans la salle de bain !
Stayed 1 night in Dec 2023

10/10 Excellent

JEAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres bien on le recommende
Stayed 1 night in Dec 2023

6/10 Okay

Françoise

Business traveller
Liked: Cleanliness, staff & service
Moyen
Mauvaise odeur dans la chambre et encore plus dans la salle de bain. Bon rapport qualité / prix pour le petit déjeuner
Stayed 1 night in Nov 2023

10/10 Excellent

claudine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel confortable, bon rapport qualité /prix Restauration le soir très correcte et prix abordable. Dommage que le restaurant soit fermé le samedi soir mais nous avons été orienté vers une pizzéria proche avec des plats copieux et de qualité. La personne à l'accueil était très accueillante, chaleureuse , disponible , et prête à répondre à nos demandes
Stayed 2 nights in Nov 2023

8/10 Good

Mohammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra läge om man vill vara nära Polytech i en bra hotell.
Stayed 2 nights in Nov 2023

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

LAURENT

Stayed 1 night in Oct 2023

10/10 Excellent

Marie-France

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitué
Cela fait déjà 3 fois que nous venons très bien. Bien située pour nous, pour un rayonnement d'activité diverse et aussi proche du centre en tram gratuit le week-end.
Stayed 2 nights in Oct 2023

2/10 Terrible

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Inconfort literie
Lit double réservé. Je me suis retrouvé avec deux matelas posés l’un à côté de l’autre. Réveil toute les deux heures entre les deux matelas..
Stayed 2 nights in Oct 2023

8/10 Good

Jean Luc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon établissement
Stayed 1 night in Oct 2023

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Giordano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno ok, colazione ricca ed ottima, comodo per parcheggio, camera spaziosa. Una cosa palestra poco fornita, ma tutto sommato va bene così.
Stayed 1 night in Oct 2023

10/10 Excellent

Hervé

Stayed 1 night in Oct 2023

8/10 Good

catherine

Stayed 2 nights in Sep 2023

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

DENIS

Stayed 1 night in Sep 2023

8/10 Good

Alain

Stayed 1 night in Sep 2023

10/10 Excellent

LYDIA

Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immer wider
Wir sind zufrieden
Stayed 2 nights in Aug 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort et qualité
Le parking privé avec borne de recharge est un atout supplémentaire à cet hôtel. La propreté et la qualité de la literie de la chambre a été apprécié par tous. La variété des produits proposés pour le petit déjeuner nous a totalement convaincu: nous reviendrons sans hésiter lors d'un prochain séjour.
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

VIAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bon sejour dans l'ensemble personnel à l'écoute
Stayed 1 night in Jul 2023