Holiday Homes in Puntarenas

"Beautiful property, incredible view, kind and attentive staff—Koora was one of the best hotels I’ve visited anywhere in the world. It is quiet and stylish and near everything in Monteverde, including a hiking trail right next to reception. Room 104 is perfect for a family and just a stunning space. Highly recommend!"

"Parking was secure but not spacious. Staff was friendly and helpful. Room was was clean but not as secure as I expected as door lock was not very good. "

"We left after only one night because the bugs in the room were so bad we got eaten alive. Holes in the screens allowed large beetles into the room and the biting insects were so bad I couldn’t read on my tablet because it attracted the biting insects and my hands the next day were swollen with insect bites. No mosquito nets or fans were in the room to help so we suffered all night and were horribly bit up by the morning. In addition the room door did not stay adequately closed and we had to lodge a sunscreen tube into the crack to stop it from banging all night long. The towels and blankets were frayed and dingy, making me think some of our bites were bed bugs. we did not use the shower because it was so filthy. When we approached the owner about the bugs he was beyond rude, attempted to gaslight us into making it our problem and we received no refund for the additional days we couldn’t stay there. The bad food, and hard beds are hardly worth mentioning compared to the rest of the unpleasantness that was our experience here. I have traveled the world and this was by far my worst hotel experience. "

"If you are visiting for your first time to Costa Rica this is not the place. When we checked in at midnight we walked to our room, that was farthest from front desk, and the keys did not work. Had to walk back to get keys that worked then the door latch on the inside caught so we had to Jimmy it open. The rooms were not well maintained and the doors did not seal so bugs would crawl in the room and we would have to kill at least 5 bugs a day. The shower only had hot water so could not adjust the water temperature. The staff was not helpful at all and no one seemed to really know what was going on. No instructions were given to us that we had to make a reservation to use the restaurants for dinner. We went to have dinner the first night and only 1/3 of the tables were full. They would not seat us simply bc we did not have a reservation. There were only 2 of us. We paid for the premium to be able to eat at the restaurants. We tried to make reservations the next day and got declined on the app. Went to the front desk and had to wait then found out to make reservations we had to talk to someone else the front desk could not help. They had plenty of open times so there was no reason for it to have been denied when we tried on the app we were told to use. It seems more like a local vacation spot not for visitors from other countries. You get what you pay for here. Worth spending the extra money for a better experience. The views were great."

"The staff was very friendly, location was very convenient and the food was very good."

"Fresh breakfast. Excellent restaurant food. Fun night tour. Friendly staff. Amazing views. Family atmosphere but still feels quiet and private. Outstanding hiking trails. "

"The ceiling fans really need to be cleaned. Mine had 2 inches of dust which was not good for my allergies. "

"Rooms were exactly as advertised and very clean. The service went from great to average to great again. The restaurant staff seemed a bit inexperienced. The food was very good. The presentation and service was just above average. The staff attempted to address the issues and I would recommend giving it another try. "

"Parking in the street is sketchy. I would highly recommend knowing how to speak Spanish if you are staying here. Not a lot of surrounding restaurants. Staff are very helpful, AC works well, pool is great, community hotel vibe with updated rooms. Power went out twice, but they had a company fixing it there immediately. Hotel parking is tricky-but eventually worked out. Go early for breakfast-avoid the rush. "