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Reviews of Sol Caribe Sea Flower

3.5 out of 5
Sol Caribe Sea Flower
Avenida Las Americas No. 1 B-36, San Andrés, San Andres y Providencia

Reviews

7.8

Good

Rating 10 - Excellent. 76 out of 257 reviews" "
Rating 8 - Good. 109 out of 257 reviews" "
Rating 6 - Okay. 43 out of 257 reviews" "
Rating 4 - Poor. 19 out of 257 reviews" "
Rating 2 - Terrible. 10 out of 257 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Scott Marshall, Rockville

Travelled with partner
Liked: Cleanliness, staff & service
For a three star hotel, this is worth the price. It's a little rundown, but clean, good beds, great staff. Breakfast had good options for Americans.
Stayed 2 nights in Jan 2023
Response from Hoteles Sol Caribe on 17 Feb 2023
Hi Scott,Thank you for your comments and for highlighting our staff at the hotel.We are constantly making improvements to the hotel with our maintenance team.We hope you will come back again next time.

10/10 Excellent

Francisco A

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff. We had a group of 15 which included my autistic 13 year old. The staff was unbelievably serviceable, the food options great! We’ll definitely be back to San Andrés and will stay @ Sea Flower! Highly recommend for any autistic guests.
Stayed 4 nights in Aug 2022

2/10 Terrible

Jose

Stayed 6 nights in Jun 2022

10/10 Excellent

Edwin, Higland Park

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect! Property needs some renovations. It's getting old.
Stayed 4 nights in May 2022

6/10 Okay

Marita

Stayed 2 nights in Apr 2022

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great spot ,close to everything. People were friendly amd rooms clean.
Stayed 2 nights in Aug 2021

6/10 Okay

Mustafa

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location and food were great!
Stayed 3 nights in Apr 2021

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Great staff, good food and location. I would definitely stay here again.
Stayed 5 nights in Mar 2021

8/10 Good

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well located, but property needs a refresh
This is a tired property that needs a refresh. It's a good value for an all-inclusive, well located in "El Centro" of San Andres's main town and steps from the beach and some cool restaurants. But I was disappointed that the bathroom was as dingey as it was. The shower door was rusty and grimey. The sliding doors that opened to our oceanview balcony were old and got stuck frequently. Time for an update. That said, it's still a decent value, oceanview, and well located, and I'd probably go back.
Stayed 2 nights in Feb 2020
Response from RESERVAS on 22 Feb 2020
Have a good day, greetings from the Solar Hoteles & Resorts family. We express our sincere apologies for the inconvenience that has taken place and allow us to assure you that your comments on our service, will be one more reason to continue verifying compliance with our quality policies. We appreciate the information provided and confidence in the Solar Hotels & Resorts chain, we reiterate our commitment to service which is at your disposal.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and accomodation of traveler needs. That was really somethong unique.
Stayed 3 nights in Jan 2020
Response from RESERVAS on 24 Jan 2020
Have a good day, greetings from the Solar Hoteles & Resorts family. We appreciate the information provided and confidence in the Solar Hotels & Resorts chain, we reiterate our commitment to service which is at your disposal.

6/10 Okay

Verified traveller

Liked: Staff & service
Could take better care of windows, due to wind noise I could not sleep, windows did not seal properly.
Stayed 1 night in Nov 2019
Response from RESERVAS on 12 Nov 2019
Have a good day, greetings from the Solar Hoteles & Resorts family. We express our sincere apologies for the inconvenience that has taken place and allow us to assure you that your comments on our service, will be one more reason to continue verifying compliance with our quality policies. We appreciate the information provided and confidence in the Solar Hotels & Resorts chain, we reiterate our commitment to service which is at your disposal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good
clean, spacious rooms, good location, good service, good food
Stayed 7 nights in Oct 2019
Response from RESERVAS on 12 Nov 2019
Have a good day, greetings from the Solar Hoteles & Resorts family. We appreciate the information provided and confidence in the Solar Hotels & Resorts chain, we reiterate our commitment to service which is at your disposal.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from RESERVAS on 10 Jul 2019
Buen día, reciba un cordial saludo de parte de la familia Solar Hoteles & Resorts. Agradecemos la información suministrada y la confianza depositada en la cadena Solar Hoteles & Resorts, reiteramos nuestra voluntad de servicio la cual queda a su entera disposición.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from RESERVAS on 13 Jun 2019
Buen día, reciba un cordial saludo de parte de la familia Solar Hoteles & Resorts. Agradecemos la información suministrada y la confianza depositada en la cadena Solar Hoteles & Resorts, reiteramos nuestra voluntad de servicio la cual queda a su entera disposición.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good hotel close to pretty much everything
Stayed 6 nights in Jun 2018
Response from RESERVAS on 12 Jul 2018
Have a good day, greetings from the Solar Hoteles & Resorts family. We appreciate the information provided and confidence in the Solar Hotels & Resorts chain, we reiterate our commitment to service which is at your disposal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Most of the staff were very friendly. A few were very basic in their relationships with the clients. No swimming pool in this hotel; you had to walk 300 m to Sol Caribe San Andrés to enjoy the pool and shows. But this makes the Sea Flower very quiet indeed. Great food changing every day. Room was nice and roomy but very noisy from the street (balcony doors did not shut well). Toilet was basic.

8/10 Good

Bruce, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay there again

4/10 Poor

Lloyd

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poor service and attitude Hotel not physically in a good state, certainly not rating it at 4 stars

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Needs to improve
A few things: 1. Room not ready on arrival, even that was after 3 pm. 2. Hotel quite rundown 3. Very hard mattress 4. Need to improve check-in system 5. Cannot believe the price we were charged for this hotel, quite expensive for its quality

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best location!
Best location! Great staff, very helpful to find entertainment and tour packages for you. Let them know you are coming with kids and they'll give you a big, quiet room.

8/10 Good

ramirez

Liked: Cleanliness, room comfort

8/10 Good

Gino, NYC

Liked: Staff & service, room comfort
Great location
The Hotel is centrally located close to everything. The hotel staff is very attentive and helpful. Overall we had a pleasant stay.

6/10 Okay

Robert, Chicago, IL - USA

Disliked: Staff & service, property conditions & facilities
Not so nice hotel for the money they charge
Staff unhelpful and refuses to speak English. Room dark, needed a flashlight. Hotel really old. Internet doesn't work in rooms. Buffet is pretty average, but if you don't make it amongst the first, you will have to eat leftovers if any are left. No one cares that you will be hungry!!! Checkout was one hour long and a nightmare! Did I say horrible and unhelpful staff? Did I mention absoulutely no customer service? Do yourself a favor and DO NOT book this hotel.

10/10 Excellent

George, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, even better staff
I took my wife there for 4 days celebrating her birthday. She had the time of her life thanks to the very professional and attentive staff. Judy Bent at the front desk was exceptional. The rest of the staff that need recognition are Gabriel Polo, Leonardo, Angelica, Nidia Roldan, and Gisella. Because of these outstanding people, we are making plans to return to the Sea Flower asap. Everything went much better than I could have imagined. The management needs to let the above staff members know how pleased and appreciative my wife and I am. I am a vacation specialist from Miami, and I will be encouraging my clients to strongly consider making the Sol Caribe Sea Flower or DeCampo their vacation destination. We were very pleased and satisfied 100%. I had never heard of San Andres. My wife is Colombian and went there as a child. She always wanted to return one day. I decided to surprise her for her birthday. One of the best decisions of my life. We both are extremely happy...Thank you.

8/10 Good

soledad, Chile

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Great location, central to everything, nice rooms and very big. The food is basic, poor, not many choices. Breakfast is the worse. Good, that you can have the meals at the other hotels of Sol Caribe, and that you can also go to spend a night at Providencia, using the same booking. Staff very nice and helpful. The Beach Club very nice!! but the best one is the AQUA CLUB and that beach...look for Jason - the best barman!!

8/10 Good

Estephany and Bruce, Medellin, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great complimentary breakfasts and Dinners!
We really enjoyed this hotel. The location is great. The complimentary breakfasts and Dinners were great. The room was very clean with a good quite air conditioner. The location is perfect for shopping and walking to the beach. The staff are helpful and friendly. The price was reasonable, therefore, we really highly recommend this hotel to others.

2/10 Terrible

Douglas, Austin, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
Awful hotel. Looks like it was not touched since the 1980's. Dirty halls and floors. Construction going on and dust everywhere. The food was really bad, too. Would not recommend it at all. Stay at the Hotel Sunrise instead.

10/10 Excellent

MORA FAMILY, FLORIDA/USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT FOR THE PRICE
NICE....

6/10 Okay

Verified traveller

Disliked: Staff & service

8/10 Good

andy, colonial heights VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good, slow service
was a good time, clean and friendly staff, the only problem was the service at the restaraunt, The food was good, but the service was very, very slow. sometimes we would finish our food before the drinks even came.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, nice A/C and hot water
Everything was satisfactory and hotel personnel was courteous. One thing, they never did anything regarding the TV in the room that was on the blink during our stay...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel but no internet service...
overall I enjoy staying at this hotel every time I visit San Andres. The staff is excellent and the rooms are comfortable. An excellent little coffee shop is right across the street & the main shopping area is only a block away. My only complaint was the lack of internet service in the hotel. Overall it is a good choice for the island.

4/10 Poor

Cam, Miami

Disliked: Cleanliness, property conditions & facilities, room comfort
sol caribe san andres 2 star hotel
the sol caribe is an old hotel the requires a great of maintenance the shower spigot was rusted and fell off the air conditioner broke on our second nite and we had to change rooms the curtains in the changed room were NOT dark at all and did not block the sun sliding glass doors on the balconts are old and rusted and very thin glass therefore they do not block te noise from the street i would not stay here again

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
regular
Very unorganized. The receptionist was very uninterested in give good service. The rooms very confortable and clean

10/10 Excellent

rey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tato

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jose, Panama

Liked: Staff & service, property conditions & facilities, room comfort
Good Surprise
I stayed at Sol Caribe Sea Flower from Dec 29, 2012 until Jan 1, 2013 and I have to say I was pleasantly surprised about this hotel and I would recommend it to anyone travelling to San Andrés Island. This hotel is conveniently located very close to El Centro and several other stores. Also, it's worth mentioning that the food is just great. Everything is OK but there are some things the hotel should work in order to improve guest experience. 1. There should be an option for an earlier check-in because 15:00/3 PM is quite late 2. The hotel doesn't look old but it needs some renovation. Not a deal breaker for me but could be for some people 3. Wi-Fi should be available in all the hotel even if you'd have to pay extra for it. It was quite umconfortable going to the lobby every time I needed Internet access. Overall, a good hotel. If I ever go back to San Andés, I'd stay there again. Best Regards

6/10 Okay

Roberto Brooks

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location
We had a wonderful time. The breakfast was the best of all food settings and the staff was great. If you are looking for an economical stay with a great location, this is the place.

10/10 Excellent

rene andres

Liked: Cleanliness, staff & service, room comfort
a good hotel
I had a good time in my honeymoon the hotel is closed to store the personel is very friendly, the sevices at restaurant are good a good hotel to have a family vacation

8/10 Good

Andy, NY

Liked: Staff & service, property conditions & facilities
Good value hotel
Public areas, lobby, dining area, were great, food was excellent. bathroom was a bit small, room was large but very noisy from traffic and construction. Towel service rather poor. You have to take a bus to the private beach...worth it, but the bus could run at more convenient times. Town beach is nearby but not very safe. Hotel near centre of town, nice for evening walks.

4/10 Poor

Antony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff let down by a poorly maintained building
San Caribe Sea Flower is one of three San Caribe hotels on San Andres, and it is the one without a pool or access to a private beach. The one with the pool is in the central area of CBD five minutes walk away and the one with the private beach is about 5km away (a 20 minute drive by golf cart). The main public beach is about 7 minutes walk away. We found the staff very helpful for a couple in our 40s, providing information about local attractions, where to hire cars and where to visit. The complimentary breakfast and dinner while of a standard fare was plentiful and well cooked. But the staff were let down by a poorly maintained building. There were two air conditioners in our room and only one worked, and while it was permanently set to 17 deg C, was pumping out air at close to 28 or more (the wind coming in through the open windows was cooler!). There was sellotape covering up a gap between two windows, and it was with some great difficulty that I was able to open the sliding doors to the balcony (only one opened, the other would not budge). The doors to all the rooms looked battered and only one of the lifts worked. The exterior of the building had a number of obvious large cracks in the plaster. The valance around the base of the bed had been probably never been cleaned.

8/10 Good

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good price / quality hotel
We stayed for 4 nights and had a nice room (bed a bit hard, but I prefer a bit to hard then too soft) a great view (specially requested) at the ocean and an nice balcony and good working airco (necessary!). I don't recommend dinner (it is not bad but def not good either) better are breakfast and lunch (changing is no problem per day basis). We also went to visit the Sol Caribe Campo hotel 1 day (free transport, you can change your lunch to this hotel) and however this hotel is more beautiful I'm still happy with my choice to go at Sea flower one (better location) and better lunch! The building of the Sea flower is the biggest 'negative' as it is very ugly but we didn't care to much about this and on the inside it just looks fine. Some other tips; go to Piscina West View and Rocky Cay isla (both in my opinion better then main attraction Johnny Cay isla). People are great all around on the island!

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best bang for the buck
hotel staff are top notch - food was excellent - WIFI was decent (just wish it was a little faster) - easy access to beaches & a nice little coffee shop directly across the street

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value for money
We had a package including half board. In overall the hotel was good value for the price we paid. They had some maintenance works during the day that didn't bother at all. The stuff is very nice and the food is good. They have some problems with hot water but it was always fixed when we called the reception. The location of the hotel is very good, very close to the center and the beach.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
i had a great experience at this hotel. The only thing that bothered me was that i kept leaving the DO NOT DISTURB sign on the door and they would go in and clean the room. This happened multiple times. Everything else was great! The food was amazing!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse Bed Ever
This was by far the hotel with the worse bed ever seen. You wake up in such a pain. Plus we found a cigarette by the trash in the bathroom. The cleaning service missed the throw and the hotel staff acted like they had no idea what was going on.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
This could be a good hotel to stay at for business purposes in San Andres. It is missing one essential ingredient for the business traveler - internet in the rooms. An English news channel would be good too. Otherwise it was great value for money, clean comfortable and excellent service all round.

10/10 Excellent

Alexandre, Curitiba, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Andres's Best Hotel
Its perfect. Good location, good food, good bath, good room, excelent.

8/10 Good

steven, sydney, australia

Liked: Cleanliness, staff & service, room comfort
Highly reccomended
Staying at the sol caribe was overall a joy. Though not ultra modern the great location, professional and generally friendly service but especially outstanding facilities that made more thyan worth the stay. Our room was spoacious, clean and comfortable with a large , clean . The pool area was lovely,well maintained and serviced and overall a joy to relax. ..and need to highlight the outstanding bar service with a free supply of drinks were avilable..esoecually the pina coladas.!.. Add a clean and well serviced dining area with breakfast and buffet was above average and the inhouse nightclub on the 6th floor and would not hesitate to recommend this hotel for its overall excellent value for money.