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"Staff, grounds and food all exceptional. Room - no issues, exactly what you would expect in Nepal (Pokhara) at this price. Had an issue with a leaking tap, which I reported and was fixed within the hour. Only issue I had with this hotel was external - the Pokhara fun fair which is about 100 yards away and is loud - but that is only an issue if you are early to bed (before 9:30pm - as it quietens down then). I would definitely stay here again next time I visit Pokhara. Staff in particular were faultless"

"Excellent hospitality culture dance Nepali tipi call baja love it this place greener gardens I like it big swimming pool "

"everything stood out!!! from the reception desk to the breakfast staff. I felt like I was amongst family during my stay. They made me feel very welcome and at home. Tending to every detail in the hotel, you should be happy to have such a wonderful stuff working there."

"Best hotel, great customer service !!! Recommend to stay here."

"Wonderful hotel, great staff. Views of the lake and mountains from the roof are incredible!"

"Room was great I love the fact that they have an outside porch. Ammenitiws wher"

"Room looks good but ignorance for cleaning. The property doesn’t have elevators/lift."

"Best views anywhere in the world. Maybe within top 10 of places i been..very nice crews.. i will definitely come back. "

"The staff at Pavilions are truly who make this hotel shine. As a seasoned traveler, this is the best customer service and hospitality I've ever experienced. The staff are experts at personalised interactions, remembering small details of what you prefer. They are always eager to please and go out of their way to fulfil any request. This results in an overall feeling that you have your own private team taking care of your every need. It helps that there are only 14 villas on the property. Super commendations to them all! The reason they (regrettably) lost a star for me is for the food and general upkeep of the hotel. There were many little things that weren't ideal, such as no organised tours or activities and improvements needed on cleanliness and maintenance. As for food, the menu is too large and varied for such a small farm to table restaurant which means quality is affected. Some of the food was really good and some was just ok. The common areas (washroom, yoga room, pool loungers) do not feel deeply cleaned, and our room though the cleanliness was ok, did have some cobweb and dirt build-up. What I will say is, having had a few conversations with the owners who are often at the property as they live nearby, they are receptive and grateful for our feedback. So hopefully in the future Pavilions can own that 5 star, because they definitely have the potential!"