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Overview of Shari-La Island Resort

Photo gallery

Guest reviews

2.5/5
29 reviews
Guests rated this property 2.3/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

Popular LocationGolden Sand Beach9 min walk
Popular LocationPantai Cendrawasih beach16 min walk
Popular LocationRomantic Beach17 min walk

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  • Deluxe Room

    Room amenities

    • Sleeps 3
    Show details
  • Standard Room

    Room amenities

    • Sleeps 2
    Show details
  • Suite

    Room amenities

    • Sleeps 4
    Show details

About this area

Pulau Perhentian Kecil

Located in Pulau Perhentian Kecil, Shari-La Island Resort is on a private beach. The area's natural beauty can be seen at Perhentian Beach and Adam and Eve Beach.

Visit our Pulau Perhentian Kecil travel guide
Map
Popular Location

What's nearby

  • Golden Sand Beach - 9 min walk
  • Pantai Cendrawasih beach - 16 min walk
  • Romantic Beach - 17 min walk
  • rainforest beach - 25 min drive
  • Keranji Beach - 25 min drive

About this property

Shari-La Island Resort

Beachfront lodge for sun and fun
A private beach, a restaurant and a garden are available at this smoke-free lodge. WiFi in public areas is free. All 70 rooms offer TVs, fridges and showers.
Shari-La Island Resort offers 70 forms of accommodation with air conditioning. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Beach shuttle (surcharge)

Food and drink

Breakfast available for a fee daily
1 restaurant

Things to do

Snorkelling

Family friendly

Fridge

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage

Languages spoken

English

Outdoors

Garden
Private beachfront location

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Shower

Entertainment

TV

Food and drink

Fridge

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property for check-in information
For more details, please contact the property using the information on the booking confirmation
Access to this property is via a boat transfer from Kuala Besut Jetty (surcharge). Boat availability cannot be guaranteed in the month of November due to extreme weather conditions. Guests are required to contact the property 48 hours prior to arrival to arrange transfer.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking

Property is also known as

Shari-La Island Resort Pulau Perhentian Kecil
Shari-La Island Pulau Perhentian Kecil
Shari-La Island
Shari La Island Resort
Shari-La Island Hotel Pulau Perhentian Kecil
Shari La Island Reort

Frequently asked questions

Is Shari-La Island Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shari-La Island Resort?
This lodge doesn't offer parking.
What time is check-in at this property?
Check-in begins at 3 PM.
What time is check-out at this lodge?
Checkout is at 11:30 AM.
Where is this property located?
Nestled on the beach, this Pulau Perhentian Kecil lodge is 0.1 mi (0.1 km) from Long Beach and 2.2 mi (3.6 km) from Perhentian Beach. Keranji Beach and Romantic Beach are also within 5 minutes.

Guest reviews

2.5
Guest rating
5 - Excellent
1
4 - Good
8
3 - Okay
5
2 - Mediocre
6
1 - Poor
9
2.3
Cleanliness
2.6
Service and Staff
2.5
Amenities
2.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2019

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

This hotel may be better during high season but for this particular stay, it was lacking quite a bit. The room was okay, but looks like it may not have ever had a cleaning. Huge cob webs were in many corners. The headboard was not completely attached to the wall and we had seen behind it. Also had NEVER been cleaned. There was also a hole somewhere in the wall that a gecko kept coming in and out of. We had a gecko in the room about three times. Our room was never serviced. We had to go down to the front desk to ask. They also don’t provide beach towels you must use your room towels. For the price we paid there were much nicer hotels with better service. I also realize that bugs will be an issue at any hotel, but on our first nights stay we had left the room and left our air conditioner and fan on. When we came back to the room we had about 40 little tiny wings on our bed... after we swept them off we saw some of the wingless bugs on the bed and on the floor. Very similar to ants but a little bit bigger. Again, I realize that bugs will be a problem but this was the worst that we saw. As well they advertised warm showers but it was cold water. Again, manageable but not what we thought we were paying for. Wifi was also not available through the entire resort but was advertised. The dive resort next door had wifi and good food for a good price.

Stayed 3 nights in Jan 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn't stay here again, even if you paid me.

I am not normally one to criticise a premise as I understand how this can have an impact on the welfare and livelihood of staff that work there, however, I can not honestly recommend this place to anyone. There is no pool as indicated in the advertisement. There is however a beautiful beachfront area that we did enjoy, however you definitely need shoes to get to the water's edge due to the sharp coral. We attend these premises with other friends and therefore booked out 3 rooms. Not one of these 3 rooms were clean. The toilet door required a masterful tact to shut it & the bathroom fan had no cover over it so of the night the room was invaded by bugs and mosquitoes. We had to request to have our rooms cleaned and the Operational front desk staff were despondent and did not pass on the message to the cleaners. It took us three days before we actually got fresh sheets & towels. Our original sheets had holes in them and one of the pillows had blood on the pillowcase. On the third night, we had a mouse in our room. Our friends actually had to move rooms on night two due to a rat climbing up onto their bed. All in all, I would never stay here again.

Stayed 4 nights in Jul 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn't even stay at the property

Stayed 2 nights in May 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service to worsen other shortcomings

Rundown place, plenty of mosquitoes, rats making sound in the night, bathroom wasn't clean, surrounding was stinking with sewerage water and to top it all very poor customer service!!!

Stayed 2 nights in May 2019