Family Hotels & Resorts in Puerto del Carmen from NZ$230

"Staff nice and friendly, room was a good size and a lovely clean pool area. A bit worn some of furniture and limited kitchen equipment but we were only there 2 nights, so only used glasses and cups. Great location. We did email for extra pillows in our room and they replied to say they would do this but it didn’t happen. Safe a good price €2 euros a day with a refundable €5 deposit. Hair dryer in bathroom. We would go back again."

"Fabulous sea views. Clean pool area and friendly staff. Rooms were a little dated but always clean. Would stay here again great value for money too."

"The staff were very helpful"

"Yes staff were excellent, lovely pool only downside was Wi-Fi was poor in apartments had to go to reception to get signal"

"Place was absolutely amazing "

"Second time here and another lively stay. We really can't fault anything."

"Hotel was nice , in nice area Sofa bed could do with updating it was like sleeping on the floor Communication between the hotel and hotels.com needs to be improved. I purchased a pay on arrival, but I was emailed while at the airport asking for payment , to be told my accommodation will be cancelled if not paid with in 2 hours, this is not good customer service. "

"Accommodation satisfactory, clean. Only downside of the apartments complex Is all the stairs….. not recommended for disability or elderly who struggle with stairs and especially a lot of them. "

"Drinks in the bar a bit more expensive than down on the strip but with it being on the complex it makes up for it and Lou in the bar is fab craic!. All the staff were lovely and friendly. My fav part was the Bermudas Breakfast, just perfect every day. Apartments are large and have your Kettle, toaster, microwave and two ring hob. Wifi is great except on my phone dont know why it wouldnt connect but on laptop was fab and fast. Great tv channels, Sky News, BBc 1 & 2, RTE 1 & 2, Channel 4 & 5, very handy. Love the ceiling fan in bedroom, 3 speed settings, wish there was one in living room but they have got new air con units (pay extra), safe was too small for my 10inch laptop unfortunately but handy for smaller items (pay extra). I should have asked for a fan at reception as one is definitely needed in the living area. Cleaning ladies were lovely and did a great job, didnt even see an ant!! Got great nights sleep and nice siestas some days, a quiet complex depending on your neighbours though, you get two keys, apt key and main gate key but some people just slam doors closed all the time which is a pity....proximity is bliss as yes 'cardiac hill is to the left of complex but I always use Calle Doramas instead which has two Spars, 5 bars and at least 3 restaurants and then 5min walk to beach and strip."