Ratings based on 964 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Lima

Posted 08/06/2017
It is been a pleasure to stay at this beautiful hotel, the room very confy and the breakfast was delicious. The only thing i would like to sayvis that the gym deserve to be bigger and include good music like workout music. Thank you.
Comment from Hotel Management
10/06/2017 by Guest relations manager Fry, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Thank you for your advise for putting music in gym room. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again!
3 out of 5
by A verified traveller

Luxurious hotel room lost in area.

Posted 26/05/2017
Pros: The hotel room had technology incorporated we had never seen elsewhere (i.e., the transparent glass becoming frosted). It was comfortable with quality
Cons: Administration should organize amenities/activities to bring more people to the hotel (i.e., casino), if possible.
Location: The location is very residential. The closest mall takes about 20 minutes.
We absolutely fell in love with the hotel room --- quality materials combined with technology. The restaurants were impressive --- good food and decent service. Unfortunately, the hotel was in the middle of nowhere. The amenities on the directory were non-existent or taken out (i.e., tennis courts, spa). The lobby was depressing due o lack of traffic.
Comment from Hotel Management
26/05/2017 by Guest relations manager Fry., Hotel Management
Dear guest,Thank you for taking time out of your busy schedule to share your experience with us. For the surrounding environmental issues you mentioned in the continuous planning, I believe that in the near future will be better. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with free shuttle ride to airport

Posted 06/05/2017
Pros: Free shuttle ride to airport, and free shuttle ride to Shanghai Disney (1 way). The return trip cost from Disney $50 RMB.
The room I stayed in was very modern and "high-tech". The morning and dinner buffet selection was decent (although a bit pricey).
Comment from Hotel Management
12/05/2017 by Frank Wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager Frank
4 out of 5
by A verified traveller

Nice and clean hotel.

Posted 24/04/2017 on Hotels
The hotel is very nice inside the room and the breakfast buffet was delicious. They provided many different options. There is not much around the area of the hotel but I was able to walk 10 minutes to a Starbucks and a McDonalds close to a shopping area. The airport shuttle was free and did a great job getting me to my flight on time. There were a few in-hotel service requests that were not met or met timely. But the manager on job apologized and attempted to smooth it over. If you just need a place to spend close to the airport, then it is a good option. If you want to walk around and experience parts of China, then stay somewhere closer to the city. It was about a 15 minute trip to the airport.
Comment from Hotel Management
12/05/2017 by frank wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager Frank
5 out of 5
Recommended
for Everyone
by A verified traveller from Salt Lake City, UT

Nice hotel, close to Disney Shanghai.

Posted 22/04/2017
Nice hotel for the price. It looks like it's in a bad part of town, but it's just typical China outside of.the wealthy and tourist areas. We rented bicycles and road around the area to have an experience that wasn't touristy.
Comment from Hotel Management
12/05/2017 by Frank, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager Frank!
5 out of 5
by Franklin

Posted 21/04/2017 on Hotels
Somehow they had me booked for the previous night of my actual stay. It was not long before, once recognized, they were able to correct. The room was clean, comfortable and quiet. The engineering design was also quite admirable.
Comment from Hotel Management
12/05/2017 by frank wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager Frank
3 out of 5
Recommended
for Everyone
by A verified traveller

Business Travler

Posted 19/04/2017 on Orbitz
Pros: Nice, I'll be back
Cons: Shuttle service airport to hotel... not clear. Cab it. about $7USD. WORTH IT! Back to the airport no problem.
China is China.... the contrast between the Airport and the commute (15min) to the property gives one a sense of the real China. Airport and Hotel incredible. Neighborhoods between the two 3rd world at best. BUT culturally valuable for people to see.
4 out of 5
by Jimmy

Layovee

Posted 13/04/2017 on Hotels
Not much to say about the location. But nice for a quick over night stay cause of layover. Very nice hotel.
Comment from Hotel Management
12/05/2017 by frank wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager Frank!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10/04/2017
Location: This "airport" hotel is about 15 minutes away from the airport and there is nothing to do in the area around the airport.
besides a mixup on the shuttle bus on the way in, the hotel is modern and clean.
Comment from Hotel Management
12/05/2017 by Frank, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager Frank!
5 out of 5
by Jamielynn

Posted 03/04/2017 on Hotels
loved it!!!!?!
Comment from Hotel Management
10/04/2017 by frank wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager:Frank Wang