Del Castillo Plaza Hotel Pucallpa

Property class: 3.5

Choose dates to view prices

Take advantage of free continental breakfast, a free return airport shuttle and a free food/drink shopping service at Del Castillo Plaza Hotel Pucallpa. Treat yourself to a massage or other spa services. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Panoramic Room, 1 Queen Bed, Balcony, Park View

A hotel room with a wooden bed, a nightstand with a lamp, a window with curtains, a wall-mounted air conditioner, and a painting.

Panoramic Room, 1 Queen Bed, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room, 1 Double Bed, City View

A hotel room with a wooden bed, white linens, a striped blanket, a bedside table with a phone and remote, and a painting on the wall.

Executive Single Room, 1 Double Bed, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Business Double Room, 2 Double Beds, City View

A hotel room with two beds, a refrigerator, a vase with flowers, and a painting on the wall.

Business Double Room, 2 Double Beds, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Comfort Triple Room, Mixed Dorm

A hotel room with two beds, a desk with a laptop, a chair, a small table, and a potted plant.

Comfort Triple Room, Mixed Dorm

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, 1 Queen Bed, Park View

A hotel room with a bed, a sofa, a wooden coffee table, and a small table with a fruit bowl and a cup.

Junior Suite, 1 Queen Bed, Park View

  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Pucallpa, Del Castillo Plaza Hotel Pucallpa is connected to a shopping centre. Travellers eager for a bit of culture can stop by Museo Agustin Rivas, while those wishing to experience the area's natural beauty can explore Parque Natural de Pucallpa and Plaza del Reloj. Take the opportunity to explore the area for water adventures such as fishing. Visit our Pucallpa travel guide
Map
Jr. Independencia 550, Pucallpa, Frente a la Catedral, Plaza de Armas, Callería, Ucayali, 25001

What's nearby

  • Catedral de Pucallpa
    2 min walk - 0.2 km
  • Museo Agustin Rivas
    5 min walk - 0.5 km
  • Plaza del Reloj
    9 min walk - 0.8 km
  • Plaza de Armas
    17 min drive - 7.6 km
  • National Intercultural University of the Amazon
    22 min drive - 9.1 km

Getting around

  • D. Abensur Rengifo Intl. Airport (PCL)
    15 min drive

Restaurants

  • El Braserito
    3 min walk
  • Restaurant Pizzeria Sofia
    3 min walk
  • Mokahua Cafe Bar
    6 min walk
  • Divino Sabor
    9 min walk
  • Cevichería El Scorpión
    2 min walk

About this property

Del Castillo Plaza Hotel Pucallpa

  • Hotel connected to a shopping centre
  • At Del Castillo Plaza Hotel Pucallpa, you can look forward to free continental breakfast, a free return airport shuttle and a free food/drink shopping service. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
  • You'll also find perks such as:
    • Free self-parking and valet parking
    • A local area shuttle, express check-out and express check-in
    • A lift, a water dispenser and coffee/tea in reception
  • Room features
  • All guest rooms at Del Castillo Plaza Hotel Pucallpa feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as first-run films and pillow menus.
  • Other amenities include:
    • Pillowtop mattresses and rollaway/extra beds (surcharge)
    • Baths or showers, free toiletries and hairdryers
    • 32-inch LED TVs with Netflix, streaming services and premium channels
    • Wardrobes/cupboards, first-run films and ceiling fans

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Frequently asked questions

Is Del Castillo Plaza Hotel Pucallpa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Del Castillo Plaza Hotel Pucallpa?

Self-parking and valet parking are free at this property.

What time is check-in at Del Castillo Plaza Hotel Pucallpa?

Check-in begins at 1:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Del Castillo Plaza Hotel Pucallpa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Del Castillo Plaza Hotel Pucallpa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Del Castillo Plaza Hotel Pucallpa located?

Located in the heart of Pucallpa, this hotel is within a 10-minute walk of Catedral de Pucallpa, Museo Agustin Rivas and Plaza del Reloj. Parque Natural de Pucallpa is 2.5 mi (4.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Del Castillo Plaza Hotel Pucallpa Reviews

8.6

Excellent

8.6

Cleanliness

10

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 16 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and staff are very nice!
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Pucallpa. Staff is friendly, place was clean.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent customer service, great location and great service.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Decent room, but horrible beds! Staff was pleasant. I wouldn't stay for more than a couple nights - beds killed our backs.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Walking distance to the plaza and market, ease of access to transportation.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building, close to the main square, clean rooms, A/C and elevator. Free good breakfast and helpful staff. I recommend to anyone.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, although the structure is showing its age.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for what we needed
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
It needs some serious furniture update
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mis infinitas gracias a la Srta Kate,quien fue la que me atendió con un profesionalismo my especial y la que me dió los tips necesarios que hizo que mi estadía sea muy placentera.Por lo cual recomiendo a todos mis familiares y amigas que en un viaje a la linda ciudad de Pucallpa se hospeden en este Hotel 👍❤️
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención, personal muy amable.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

A great stay

Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel recomendado

Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you
Stayed 2 nights in Feb 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Se ajusta al precio la calidad del servicio

Bien
Stayed 5 nights in Nov 2019
Verified review

10/10 Excellent

Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 1 night in Jan 2025
Verified review

8/10 Good

Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Stayed 1 night in Nov 2023
Verified review

8/10 Good

Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precio calidad para nada, es un hostal

Stayed 3 nights in Jan 2022