Prospect Park Hotels, Minneapolis - St. Paul

"Di"

"Hot tub - out of order. Fitness center- literally every machine was out of order. Pool - ice cold Wish we would have booked elsewhere. "

"Our room was very clean. However, the shower had a severe leak and tub wouldn't drain. The king bed mattress was really bad. It was a big bowl. Very uncomfortable. We were only staying one night. When we told the front desk at checkout, all she said was ok, I'll tell maintainence. "

"Parking is full and no breakfast."

"All the activities you could want and then some. Staff was friendly. My kids had a blast, heck, even I (Dad) had fun. Rooms were nice, quiet, and clean. The water in the water park was nice and warm, good for the kids to play for hours. Lots of people, but that was expected. Staff does a good job managing crowds and keeping things moving. Our stay was great. 1 thing I am annoyed about- the billing end. First I accidentally picked the wrong nights when booking through Expedia. After literally and hour on hold with great Wolf Lodge, I gave up. Went through Expedia- they were about to fix my mistake but I had to be charged literally double. I admit, it was my mistake. But a small typo by me cost me basically another nights stay. Expedia tried to get Great Wolf Lodge to waive it since I tried to fix immediately after booking, but GWL would not waive the fee. Also, I got charged twice for parking. Tried to call to get it fixed, but was on hold forever. Was only 40 bucks instead of 20 but still..."

"Excellent "

"The room was cramped- like a sardine can. The furniture was too large for the space. The TV did not face the bed. The room was dark like a cave even with lights on. The best part of the room was the bathroom. Breakfast and staff were great. Parking fee ridiculous and not secure"

"Gary from the front desk was awesome and very accommodating. He helped me out with everything I needed and made my stay much more comfortable."

"Clean room. Friendly staff"