Lobby
Check availability

Reviews of Motel 6 East Windsor, NJ - Hightstown

2.5 out of 5
Motel 6 East Windsor, NJ - Hightstown
351 Franklin St, Hightstown, NJ

Reviews

7.2

Good

Rating 10 - Excellent. 149 out of 552 reviews" "
Rating 8 - Good. 179 out of 552 reviews" "
Rating 6 - Okay. 108 out of 552 reviews" "
Rating 4 - Poor. 64 out of 552 reviews" "
Rating 2 - Terrible. 52 out of 552 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Sarah Leah, brooklyn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wanted to accept this as a lower-priced motel 6 place just to sleep for the night, but there were cobwebs in the bathroom, the tub was grimy, and honestly the sheets did not look fresh...
Stayed 1 night in Apr 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE THE ROOM SIZE , QUIET AND PEACEFULL
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and relatively in good shape, but the property was horrendous. There were old empty buildings that were in terrible shape all around the building we were staying in. There also seemed to be old industrial equipment laying around. This would be a much better place if they just straightened up around the property.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
The quiet
Stayed 1 night in Apr 2024

8/10 Good

Dakota

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Edith

Stayed 6 nights in Dec 2023

6/10 Okay

Rob

Disliked: Cleanliness
Just an average kinda funky smelling place, fine for a weary traveler for the night
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 4 Jan 2024
Hi Rob,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Traveler,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Migdalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Migdalia,Thank you for the 5-star rating!Lilith#Team6

10/10 Excellent

DAVID

Liked: Cleanliness
The room was much more excellent than the adjoining property.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Ripal

Liked: Staff & service, property conditions & facilities
It’s okay
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi Ripal,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Would Not recommend
The Hotel was very noisy with other occupants talking very loudly till late at night. Large dogs in a neighboring room continued to bark throughout the night The lighting in the parking lot was terrible and I worried my vehicle would be broken into
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This site is under heavy renovation and Irbitz did not warn me. Lobby is closed and had to check in at another building a few hundred yards away. Check in employee was not friendly and gave directions to yet another building. This room may have renovated but is still very tired and old. I have stayed in much better rooms for half the price.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi John,We really appreciate you taking the time to leave a review and couldn’t be sorrier for the inconvenience our renovations caused during your stay. We take a lot of pride in keeping our properties up to date so every guest experience is a good one, and hope that next time, your stay is more enjoyable and welcoming. Lilith#Team6

2/10 Terrible

Abena

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
I stayed at this motel 6 from a Friday night until early Sunday morning. You have to be careful when you’re driving in on the property and exiting since they’re doing construction. The first night I was there, a fight was happening with a man and woman in the back of the building where I was staying, so two patrol cars were present to de-escalate the situation this happened around 11 pm. On early Sunday morning around two am the fire alarm went off sounding and the fire department and police department came to handle the situation. It took about 45 minutes. Then guests were aloud to enter inside and I went back to sleep. Another noise disturbance was a man was roaming around in the hallway yelling. I called the front desk and no one picked up. I checked out early at 7am because I unfortunately did not have a pleasant stay
Stayed 2 nights in Nov 2023
Response from motel 6 on 6 Nov 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. It was the unfortunate event some guest pulled the pull station and the alarm was set on , the fire department has to complete their protocol which took time .It was not due to hotel management .I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Arpit ShahGuest ServicesMotel6

8/10 Good

Djems

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The staff was excellent great customer service and property was neat. I feel like within one hour of checking out the price in the area the price changed dramatically but beside that all was good. Lots of ongoing construction around the property
Stayed 1 night in Oct 2023
Response from Motel6 on 28 Oct 2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.The rate for the hotel's are basically directly rational to the occupancy, so it goes up when the hotel is occupied high.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,Arpit ShahGuest ServicesMotel6

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Under construction
Stayed 2 nights in Oct 2023
Response from motel6 on 28 Oct 2023
Thank you for your stay and your review. We sincerely appreciate your vote of confidence and stay. Our team loves knowing that they made a memorable impression in a favorable way. We hope to see you again soon!Sincerely,Arpit ShahGuest ServicesMotel 6

8/10 Good

Michael

Stayed 1 night in Oct 2023
Response from Motel6 on 4 Dec 2023
Thank you for your stay and your review. We sincerely appreciate your vote of confidence and stay. Our team loves knowing that they made a memorable impression in a favorable way. We hope to see you again soon!Sincerely,Arpit ShahGuest ServicesMotel 6

8/10 Good

Harmagedon

Stayed 3 nights in Oct 2023
Response from motel6 on 6 Nov 2023
Thank you for your stay and your review. We sincerely appreciate your vote of confidence and stay. Our team loves knowing that they made a memorable impression in a favorable way. We hope to see you again soon!Sincerely,Arpit ShahGuest ServicesMotel 6

10/10 Excellent

kimberlee

Stayed 1 night in Oct 2023
Response from motel6 on 6 Nov 2023
Thank you for your stay and your review. We sincerely appreciate your vote of confidence and stay. Our team loves knowing that they made a memorable impression in a favorable way. We hope to see you again soon!Sincerely,Arpit ShahGuest ServicesMotel 6

8/10 Good

frederick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Traveler,Thank you for the amazing review!Maz K.#Team6

8/10 Good

joanna M

Stayed 1 night in Oct 2023
Response from MOTEL 6 on 2 Nov 2023
Thank you for your stay and your review. We sincerely appreciate your vote of confidence and stay. Our team loves knowing that they made a memorable impression in a favorable way. We hope to see you again soon!Sincerely,Arpit ShahGuest ServicesMotel 6

4/10 Poor

Viren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best to avoid
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Viren,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

David

Stayed 1 night in Sep 2023
Response from Motel6 on 28 Oct 2023
Thank you for your stay and your review. We sincerely appreciate your vote of confidence and stay. Our team loves knowing that they made a memorable impression in a favorable way. We hope to see you again soon!Sincerely,Arpit ShahGuest ServicesMotel 6

6/10 Okay

Alpesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
staff was amazing and helpful. You get what you pay. Property is super old and should need serious consideration of upgrades. Poor lighting in parking lot, folks were drinking beer in parking lot. Room had torn carpet, visible mold on shower, tiles were rattling while you walk and squeshy floor, thin walls. Some one next room were banging at middle of night for almost 30mins. that woke up kid and couldnt sleep afterwards. Hotel staff were helpful and helped w/ cancel rest of reservation
Stayed 4 nights in Sep 2023
Response from Motel 6 on 23 Sept 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Arpit ShahGuest Services

10/10 Excellent

Anil

Liked: Cleanliness, staff & service
Thank you 😊
Stayed 1 night in Sep 2023
Response from Nancy Y. on 22 Sept 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

MOISES

more bath towels
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Moises, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

6/10 Okay

Bhavesh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 4 nights in Aug 2023
Response from Motel 6 on 4 Sept 2023
Thank you for your stay and your review. We sincerely appreciate your vote of confidence and stay. Our team loves knowing that they made a memorable impression in a favorable way. We hope to see you again soon!Sincerely,Arpit ShahGuest ServicesMotel 6

4/10 Poor

Khushboo

Travelled with family
Disliked: Cleanliness, amenities
Its not a worth money to stay at this motel….
Stayed 2 nights in Aug 2023
Response from motel6 on 4 Sept 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Please inform us which service got such low score.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Arpit ShahGuest ServicesMotel6

8/10 Good

Bhavesh

Liked: Cleanliness
Average
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on 28 Aug 2023
Hi Bhavesh,Thank you for positivley rating your stay!Lilith#Team6

10/10 Excellent

Israel

Travelled with family, Travelled with group
Liked: Amenities
Excellent and spacious room. Well kept.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 28 Aug 2023
Hi Israel,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

2/10 Terrible

Jones

Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from motel6 on 4 Sept 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Arpit ShahGuest ServicesMotel6

4/10 Poor

Anne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before. I don’t need fancy just convenient and clean. It always was -until this time. Room was dirty. Walls around microwave area all splattered with something brown and sticky. Also wall behind head of bed and over near table. Had requested a first floor room when I booked in April and couldn’t accommodate me. Front desk staff seemed disinterested in customers. There was no do not disturb tags and when we got back after going out our toweled and washcloths were taken and no replacement washcloths left for us-we were told they had none
Stayed 2 nights in Aug 2023
Response from Nancy Y. on 15 Aug 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from motel 6 on 4 Sept 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Arpit ShahGuest ServicesMotel6

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were larger than expected with a mini-fridge and microwave. The rooms need updating and a thorough scrubbing. There had been some updates in the bathroom but the shower curtain wasn't hung level which unfortunately meant that the water from the shower did not stay in the shower.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 11 Aug 2023
Hi James, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

4/10 Poor

Serena

Stayed 3 nights in Jul 2023
Response from motel 6 on 4 Sept 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Arpit ShahGuest ServicesMotel6

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from motel 6 on 4 Sept 2023
Thank you for your stay and your review. We sincerely appreciate your vote of confidence and stay. Our team loves knowing that they made a memorable impression in a favorable way. We hope to see you again soon!Sincerely,Arpit ShahGuest ServicesMotel 6

6/10 Okay

Shawn

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel had a massive hole in the bathroom over the tub and shower unit , a couple of roaches appeared. Overall it was a business trip and the room served its purpose.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 25 Jul 2023
Hi Shawn, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, my son had a lot of fun in the pool. the staff was so nice and friendly.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 25 Jul 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Christian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was dirty, walls had stains on them and the floor constantly had a feeling of stickiness. Wife woke up with what looked like bites on her. (Three in a row, similar to bedbugs), however we did not see any, so we can’t be certain that it wasn’t something else. Hotel staff was friendly but during our stay there was several police that were lined up outside the hotel and (what seemed to be) raiding a room. We won’t be returning to this particular hotel. On a positive note, the hotel was quiet and prices were cheap. Room service is offered daily. I would say if you absolutely have no other options, it’s at least a place to rest your head.
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on 17 Jul 2023
Hi Christian,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from motel 6 on 4 Sept 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Arpit ShahGuest ServicesMotel6

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
It was decent
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 17 Jul 2023
Hi Thomas,Thank you for positively rating your stay!!Lilith#Team6

4/10 Poor

Cid

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is really outdated, the rooms where scary, dirty, outdated, lamp broken, I wouldn't even recommend a one night stay.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 17 Jul 2023
Hi Cid,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Jessica

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Needed a place to stay after seeing a concert at the PNC Bank Arts Center and when my husband and I got to the property around midnight it was a little confusing since there is a motel and then in the back is the Motel 6. Once we parked we were greeted at the front desk and the gentlemen was very friendly and we went up to our nice sized room. The room itself was very nice except for the various unknown stains on the floor and the air conditioner did not seem to keep cool during the night even though we had it on the highest setting. When we checked out we found a box of pills near our vehicle.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 10 Jul 2023
Hi Jessica, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Christina

Stayed 1 night in Jul 2023

2/10 Terrible

elizabeth

Disliked: Cleanliness, property conditions & facilities
We arrived late after informing the staff of our travel delays and they kindly waited for us. This property and our room was in very poor condition with frayed,dirty carpet and dirty walls. The sheets did not smell fresh and were sandy. Towels were old, cheap and stained. We would never stay here again.
Response from Brand Experience Team on 10 Jul 2023
Hi Elizabeth, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, staff & service
Our room was spectacular, almost felt like it was brand new. But the outside area left alot to be desired. People hanging out outside the area that I don't think even belonged at the hotel and kids pushing each other around in shopping carts all day. Something just didn't feel right about the area outside of the hotel. But the room was definitely clean and new.
Stayed 1 night in Jun 2023
Response from Nancy Y. on 4 Jul 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Melissa, Smithfield

Travelled with partner
Liked: Cleanliness, staff & service
Got our request for a nice quiet area-room was great-shower great-staff very nice
Stayed 4 nights in Jun 2023
Response from Nancy Y. on 4 Jul 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

brian

Travelled with partner
Liked: Cleanliness, staff & service
was a quiet area and it was just remodeled.Room was spacious.Just dont like when people actually live in some of the rooms.
Stayed 3 nights in Jun 2023
Response from Nancy Y. on 4 Jul 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

SHELLY

Liked: Cleanliness, staff & service
Being a Las Vegas and Atlantic City avid traveler, this question is totally not fair. I'll give you my best opinion: If your an avid investor of development - you will love this property. The location is positively gorgeous. You are a 5-minute drive from Shopping or Downtown. I never know about the property I am staying in until I check-in. I am very happy to say - The cleanliness is always "Bar-None"❤
Stayed 2 nights in Jun 2023
Response from Nancy Y. on 4 Jul 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6