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"Professional,friendly welcome. Free upgraded room. Lovely spacious room and the air conditioning was most welcome on an unseasonly hot September day. The bed was very comfortable and the room and bathroom were spotless. They offer free luggage storage for their guests which is a bonus if you want to explore before you check in or after you check out."

"Love this hotel and the atmosphere it has. Rooms are spacious, immaculately clean & the most comfortable beds I’ve ever stayed in. Didn’t manage to go to the spa this time but on a previous stay the spa is amazing & definitely worth a visit. The food in the rum bar is lovely highly recommend the Cajun chicken ciabatta! Definitely one of my favourite hotels that I will return to time & time again "

"My partner was ill they rang 999 for x let us stay another night. They are friendly x helpful. Enjoy every time we come to Liverpool."

"Small windowless room, but I knew that when booking. Perfect for a solo traveller who only wants the room to sleep in. Excellent location, good value for money "

"Perfect realy friendly welcoming hotel"

"I think it’s was Paul on reception on Thursday & Friday who checked us in. He was brilliant, so friendly and helpful, set off a fantastic stay. So welcoming, thankyou so much "

"Liked the situation, very quiet"

"Great hotel in a convenient location "

"Easy check in and very clean, comfortable and well equipped room. In a good central location, easy walking distance from the station but no street noise in the room."