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Reviews of William Sivek Hotels

3 out of 5
William Sivek Hotels
Hellichova, 5, Prague, PRG

Reviews

8.0

Very good

Rating 10 - Excellent. 94 out of 369 reviews" "
Rating 8 - Good. 176 out of 369 reviews" "
Rating 6 - Okay. 78 out of 369 reviews" "
Rating 4 - Poor. 18 out of 369 reviews" "
Rating 2 - Terrible. 3 out of 369 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Sharon, AZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard was so kind & so helpful!! Carried our bags and all . His English was perfect. Parking is easy and priced cheaper than most Hotels. Breakfast was wonderful!! Only negative is it’s noisy!!! The tram goes by every 15 minutes or more. Again all staff was sweet!!! For the price i would recommend just bring earplugs!!
Stayed 2 nights in Oct 2019
Response from Andrea on 11 Dec 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay despite the small inconveniences. I have forwarded the issues you described to our management and they will address the problems properly. We will do our best to improve our services in the future. We wish you a lovely day from Prague.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Helpful staff. Old fashioned but charming. Very well situated for tram and tourism
Stayed 4 nights in Oct 2019
Response from Andrea on 25 Oct 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Room was better than appeared online. Good food. Extremely friendly and helpful staff. Thanks Jakub and Richard!!
Stayed 3 nights in Oct 2019
Response from Andrea on 24 Oct 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best location!
Amazing location. Walkable to basically everything in the city! The front desk staff was beyond amazing answering my 100 questions, they made the stay incredible. Great free breakfast too!
Stayed 2 nights in Sep 2019
Response from Michaela on 24 Sept 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Michaela on 26 Aug 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Michaela on 13 Aug 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from Michaela on 24 May 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

10/10 Excellent

Jan, Bangkok

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pleasant staff, well maintained hotel.
Stayed 1 night in May 2019
Response from Michaela on 6 May 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old building. Interesting, huge front doors! Situated conveniently to walk to Charles Bridge.
Stayed 3 nights in Mar 2019
Response from Zuzana on 30 Mar 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very close to the charles bridge and great restaurants
Stayed 3 nights in Feb 2019
Response from Elizabeth from the reservation depatment on 19 Mar 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a convenient central location with good access to city center and shopping.
Stayed 4 nights in Feb 2019
Response from Michaela on 8 Feb 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
The staff were beyond friendly and the location is great, 2 minutes walk from the funicular to get to Petrin tower and a few mins from Lennon wall. The decor is amazing, we picked it for the breakfast and weren’t disappointed!
Stayed 2 nights in Jan 2019
Response from Michaela on 22 Jan 2019
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2018
Response from Michaela on 31 Oct 2018
Dear guest, Thank you very much for your review. We are happy to hear that you have enjoyed your stay and hope to see you again in the future. We wish you a lovely day from Prague.

8/10 Good

adilur, Dibrugarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay
Located at a very convenient place and staff specially Mr. Richard is very co-operative and helpful.
Stayed 4 nights in Sep 2018
Response from Zuzana on 20 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rey, Orlando, Fl

Liked: Cleanliness, staff & service, property conditions & facilities
We loved all the food. But the hotel did not have air conditioning!!!
Stayed 1 night in Aug 2018
Response from Zuzana on 11 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amir, Gent, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a good stay
perfect location. good breakfast. very clean bathroom.
Stayed 5 nights in Aug 2018
Response from Zuzana on 11 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jorge Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recomend
Excellent. I recomend. Amazing. The best coffe break
Stayed 2 nights in Aug 2018
Response from Zuzana on 11 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but too noisy
Nice hotel with a very polite&helpful staff. The room can be very noisy.
Stayed 5 nights in Jun 2018
Response from Zuzana on 25 Jul 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Des, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel excellent position away from the hustle and bustle
Stayed 4 nights in Jun 2018
Response from Zuzana on 25 Jul 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

majda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; would stay again
Prague is amazing. This hotel is very well situated--walking distance to everything a tourist would want to see. It is clean, and even pretty. A very good breakfast is included. No AC, but there is a fan; this seems to be the norm in Prague. The hotel desk clerk, Richard, was very friendly and super helpful. He gave great directions and helped us book a tour.
Stayed 2 nights in May 2018
Response from Zuzana on 8 Jun 2018
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Hans Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel in central Prague.
Cosy hotel in the middle of Prague, near everything. You are able to walk to everything in central city.
Response from Zuzana on 8 Jun 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nikki, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price!
Breakfast was included, and if you go early enough you definitely will have more options (duh). I'm vegetarian so having veggies at breakfast was great! Staff are friendly as well. I can't remember the receptionists names, but they both were great. They are also really good at helping you with any questions you may have. Bathrooms are spacious but the actual shower is very small (typical European hotel style). Not a lot going on in the room, just what you need. Overall,good hotel and would recommend
Stayed 2 nights in Dec 2017

4/10 Poor

veronica, scotland

Liked: Cleanliness, staff & service
Clean hotel
Not what it says on the net mini bar without a fridge and had to buy cold drinks from receiption
Stayed 3 nights in Oct 2017

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home base
Beds were a little firm, but most are in Europe. The staff was nice and helpful. Room was clean and the location was very Central.
Stayed 3 nights in Jul 2017

10/10 Excellent

Blerta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced
It has been the best reasonably priced Hotel in Prague so far. Very easy to reach and great breakfast.
Stayed 1 night in Jun 2017

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

2/10 Terrible

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
too noisy to sleep because the busy road is just against it. and many train and car runs on it everyday. the room is too hot, room window in west sunshine come in directly. no air conditioner in room. and room is too small ,TV don't work

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really central and fabulously helpful staff!
Wonderfully central and easy to walk to most of central Prague. The staff were friendly and helpful with excellent English! The breakfast (free) was fantastic and unlimited. I was a little chilly and was brought a second duvet for my second night when I asked :-)

8/10 Good

Pilgrim, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Steps away from The Infant Jesus of Prague
Arrived in the evening to cordial receptionist who answered every need Excellent lamb at the Serbian restaurant across the street Quiet room lovely bathroom MOST amazing buffet breakfast made you feel you were at a celebration

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This place is so well situated both close to the Charles Bridge and Prague Castle Even the old district on the other side of the river was walkable and I am 60, my husband is 72. My back got sore and we asked to switch rooms with a tub. It was not a problem and the new room was bigger. Also the breakfast was wonderful with so much, both hot and cold, to choose from. I would go back in a heartbeat.

8/10 Good

WorldTraveller, Philadelphia, United States of America

Liked: Cleanliness, staff & service, room comfort
Close to Charles Bridge
This hotel is within walking distance to all the must see places of Prague (Charles Bridge is a 10 minute walk and Old Town Square is about a 25 minute walk). I took a few Free Walking Tours of Prague and almost all of them start from near the Powder Tower which is about 5 minutes from the Old Town Square. The basic room is very small (slightly smaller than what I expected). But it was perfect for me. There was enough storage space and the bathroom was small but nice. The free WiFi was good. There is a bar in the basement and there are several bars and restaurants on both sides of Charles Bridge. The included breakfast buffet was basic and the menu was the same for all three days. I called the hotel and they arranged for a taxi to pick me up from the airport (you should never call a cab yourself in Prague). The interior decoration was interesting (not my taste). The staff was very nice.

6/10 Okay

Antony , Norfolk, England

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Close to the centre
The hotel is well located and within walking distance of the most historical part of the centre.Unfortunately the bed was rather hard so it was difficult to get a good nights sleep .The breakfast was exceptional.Security was reasonable but the gate at the bottom of the stairs was frequently left unlocked and the switch to unlock it was easily accessible from the outside of the gate. There is no tea making facilities in the room , drinks were available in the dining room at any time during the day and night but the water was kept warm in large flasks and this obviously allowed the water to cool .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed 1 night, but wished we had stayed more
Clean and quiet rooms. 5 minutes from west end of Charies Bridge. Excellent breakfast and very good and helpful staff.

6/10 Okay

TRISHAKTI

Liked: Cleanliness, property conditions & facilities
Convenient n clean room.. good breakfast
Centrally located, next to public transport, near by main tourist attractions, good breakfast, clean rooms... rooms pretty small though.

8/10 Good

Dana, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was excellent. Rooms are very small but the staff, breakfast buffett, and WiFi were fabulous. Jakob and Richard at the front were superlative. We would urge anyone who seeks a comfortable stay in a perfect location at a reasonable price to seriously consider the Hotel William. It will not dissapoint.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
clean hotel with friendly and helpfull staff
good.

6/10 Okay

Emily, USA

Liked: Cleanliness, staff & service
Friends in Prague
Good stay, a bit bizarre with some quirkiness, but great location and good breakfast. Good for low cost and clean option with ease of getting to places.

8/10 Good

Alan, ATX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The quieter side of central Prague
Biggest problem was that shower intermittently became scalding for 1-2 seconds. Perhaps old plumbing. Other problem was street noise, as it's on street with cable car, which woke me up each day around 6am. But otherwise a very nice classic hotel.

8/10 Good

Yovis, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel most of touristic places are close
Breakfast is excellent, Room comfort is very good. I found one inconvenience.. there is no elevator, but that is not a problem. If I have the opportunity to travel to Prague again I will book a room at this hotel. Thanks.

8/10 Good

Ryan, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for fairly limited budget
Good value hotel close to Charles Bridge with good access to main tourist spots. Very satisfied with my stay and would recommend to anyone travelling to Prague on a fairly limited budget.

6/10 Okay

brent

no place to sit, needs to be updated. great location, friendly staff, ok breakfast. i'd stay there again, for the location.

8/10 Good

Charles, Ceska Kubice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great break
very pleasant and good parking

6/10 Okay

Yu-Wen

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kimmer, Burlington, On, Canada

Liked: Cleanliness, staff & service
Boutique hotel in great location.
We had some minor problems once we were in our room...ie. tv wouldn't work and there were only 2 pillows so we asked for more and we couldn't call reception and I begged for a fan as there is not air conditioning! Within an hour everything we requested was rectified!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
AC & no window screens was a downer in the summer.
No air conditioning was a buzz kill, however, I should have known that when I booked it. In the USA we have screens on our windows to allow the cool air at night to come in - not here! We opened the windows and MANY bugs flew inside, we had to keep them closed all night which led the room to be sticky. The bathroom was typical European (small), the beds were firm and long, and the continental breakfast was more than we get in the states! The service was excellent.

8/10 Good

Lauren, wolverhmapton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel really close to the action
We weren't expecting much for the price we paid and just wanted a hotel close to the Charles Bridge but when we got there it was gorgeous. The entrance, reception and dining room are slightly bizarre but beautiful and the staff were really friendly and helpful. The hotel's car service to the airport was also great. The location is great- pretty much everything is within 20 minutes walk. Our room was a bit small, but for the price we paid it was fair enough and I imagine their other rooms are bigger.

8/10 Good

Jo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location; a little hidden gem.
Located a few minutes' walk from the No. 22 tram in Mala Strana, not far from the funicular to Petrin, ten minutes' walk from the Charles Bridge, with a number of excellent restaurants nearby. The buffet-style breakfast had plenty of choice, and the breakfast room itself was a delight, beautifully decorated, as were all the public areas, in unique and beautiful style. The bedroom was spotless, with a comfortable bed, really nicely decorated bathroom and a nicely powerful shower. The lift starts midway between ground and Floor 1 and goes to midway between Floors 4 and 5, and the doors badly needed oiling as they kept getting stuck (so husband had to go and find the lift for me!). The tea tray I paid extra for (6 eu a night) didn't appear so we had to go and get it; there was a good assortment of teas but no milk, or sugar, or coffee - and we did not realise till too late that the maid had taken the cups away to wash but not replaced them!

6/10 Okay

june, ireland

Nice close to all the sites
We had a 4 night break at this hotel the room was very small but i had only booked a budget room so that was to be expected. There are bigger rooms available that cost more. Clean room with tv and bathroom clean and spacious. Continental breakfast was average. Staff were helpful. The tram stop was very close to the hotel. Great location and some lovely resturants and bars within walking distance