Terrace/patio
Check availability

Reviews of Hotel Questenberg

4 out of 5
Hotel Questenberg
Uvoz 15/155, Prague, Prague

Reviews

9.8

Exceptional

Rating 10 - Excellent. 563 out of 674 reviews" "
Rating 8 - Good. 97 out of 674 reviews" "
Rating 6 - Okay. 9 out of 674 reviews" "
Rating 4 - Poor. 2 out of 674 reviews" "
Rating 2 - Terrible. 3 out of 674 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fou d out that tge hotel was part of a monastry so on the last day we visitrd the monastry compound. The walk from the compound down to the streets has one of the best views of the city. The monastry library is great! There are books of 1200 years old, and I learned that scholars were experimenting electrical effects way before Edison and Tesla. Plenty of unplanned incidental findings since staying at the Questernberg. Final point, there slippers are made of valvet kind of material in roral purple, and come in various sizes. I couldn't resist so I took 2 pairs home as sovenirs.
Stayed 5 nights in Apr 2024

10/10 Excellent

Carlos, Barcelona

Stayed 4 nights in Dec 2023

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay and affordable for the area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in a convenient location
The hotel is clean, quiet yet only 5 minute from the castle and from a tram stop. Ideal if you don't want to be directly in the city centre but you still want to be in a convenient location. The staff we always helpful and polite and overall our stay was pleasant and good value for money.
Stayed 3 nights in Dec 2023

10/10 Excellent

Liz

Stayed 1 night in Dec 2023

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What's not to like about this place!! My wife and I visited Prague for our anniversary. Since several days before our arrival, the staff was already in touch ensuring that our accomodation was one to remember, and so it was! Both Mari and Andrew were extremely helpful and met every request we had. The hotel has so much history to tell and it is very cozy. Public transport is only a block away, but I'd recommend to just walk as the scenery is beautiful! This would be our hotel by default when visiting Prague again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Cristi

This hotel has it all!
This is a very comfortable, very clean hotel with fabulous service in a terrific location! Located seconds from the tram that takes you to the center of old town and with the most amazing views of Prague. The breakfast is expensive but worth every penny!
Stayed 7 nights in Oct 2023

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at the Hotel Questenberg in Prague. The room was on the smaller size but very clean. The king bed was very comfortable though the pillows less so. There weren’t any personalized touches added, but the staff were very quick to respond to my correspondence prior to my arrival. The room had a smart tv with all streaming apps and there was a decent amount of storage space. The hotel is located at the top of a picturesque hill close to Prague Castle and about a 15 minute walk from the Charles Bridge. It is a bit of a farther walk to the Old Town Square accros the river where many tourist attractions and restaurant options are located, but I really enjoyed walking to and from the hotel everyday as it is so incredibly picturesque and the area near the hotel and nearby monastery are a lot more quiet. It is near a couple of tram stops as well which is very convenient. I would recommend the Questenberg if you are looking for a more traditional, historical feel to your hotel and room.
Stayed 8 nights in Oct 2023

10/10 Excellent

Sang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent two day stay
Normally when I stay in a hotel there is always something left to be desired, even if just something small, but at Hotel Questenberg I can honestly say everything was perfect. The room was beautiful, the service a class above, tiny details were just at the right level to make it a special couple of days and the breakfast was excellent. The location is ideal and the view spectacular. We were genuinely sorry we only had two days here and this is one of the few hotels that I would actively seek out to stay at again.
Stayed 2 nights in Sep 2023

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention was amazing, the hotel is so wonderful, great location because you can buy a ticket from the local transportation and move around with it, the employees of the hotel where so helpful and have great recommendations, the breakfast was wonderful, FOR SURE staying there if I go again to Prague.
Stayed 2 nights in Aug 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places out of the whole three week trip! Our room was so beautiful!! The hotel is convenient to most of the sights. You do have to walk a bit or there is a tram you can take. I would definitely stay there again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin, worcester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the location amazing view from hotel. Property and room was very nice. Utilized private parking spot around 20 euro a night very convenient. Didn’t have any food at the property. We took the 22 tram up to Brusnice one stop past the castle and walk down via Novy Svet several times. The walk up Wasn’t bad good for us to get steps in. We stayed three nights and will definitely consider again next year.
Stayed 3 nights in May 2023

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
good location and good service
Stayed 3 nights in May 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Mary, Golden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Questenberg is located in a beautiful and historic old building located in a convenient area for walking, sightseeing, dining, and more. The staff is personable and willing to go the extra mile to ensure that their guests are satisfied. This was our second stay here and we will definitely be back any time we are in the Prague area.
Stayed 2 nights in May 2023

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Boutique hotel
Very nice Boutique Hotel. Do not skip breakfast...it is definitely a part of the whole experience.
Stayed 1 night in May 2023

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Mary, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Questenberg is a quiet, elegant small hotel in a beautiful area of Prague, within easy walking distance of the Castle and various other attractions. Breakfast was delicious, the staff was dedicated, friendly, and professional, and our stay was perfection.
Stayed 3 nights in Apr 2023

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended - loved it!
Our stay at Hotel Questenberg was fabulous! Such a lovely location on top of the hill overlooking the old town, especially with the gardens and monastery next door. The room was well appointed and the breakfast (including the view) was 6 star! All of the staff were very welcoming. A highly recommended place to stay!
Stayed 2 nights in Dec 2022

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and historic without being stuffy. Highly recommend.

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is a heritage site, whereby the neighborhood is full of attractions and friendly shops and cafes
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prag
Excellent hotel and location
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2022

4/10 Poor

Martin, Malvern

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room has the unexpected dips and steps under the carpet, Beth room is sink one inch under the main room which makes you trip and fall. At the checkout you being asked for additional 50 krone per day for some kind of city tax that wasn’t informed.
Stayed 3 nights in Sep 2022

2/10 Terrible

Michael

Disliked: Staff & service
Terrible customer service. Do not stay here.
Stayed 1 night in Sep 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrea and Sergei at reception we're both really great. They treated us with the upmost respect and professionalism. Breakfast was really great, super service and many choices from ala carte and buffet. I highly recommend.
Stayed 3 nights in Sep 2022

10/10 Excellent

Ephraim, North Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very good value. Not the view we expected, but... that was ok.
Stayed 3 nights in Aug 2022

10/10 Excellent

Qian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
High quality experience staying
Wonderful hotel, one of the most comfortable which I have been, safe, kindest, gentle, high quality experience, For sure I will come back if come to Prague.
Stayed 3 nights in Aug 2022

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the people associated with the hotel were fantastically warm and helpful. The building itself was charming and felt secure, though we never felt that we needed the security, per se. The neighborhood in Hradcany was very nice, and the hotel was very close to a tram stop, making use of the already great public transportation system in Prague that much easier. The rooms were very reasonably priced by American standards. The view in the adjacent Perrin park was splendid. It was easy to acccess not only the park and the metro system, but walking to the city center was also easy. It was far enough out of the way to not be in the middle of the main tourist throngs, but close enough that you didn’t feel like you were in the suburbs. All in all, a great place, and I’d easily recommend it.
Stayed 5 nights in Jul 2022
Response from Sergei on 9 Aug 2022
Dear Robert, on behalf of the whole Hotel Questenberg Team, I would like to thank you for your stay with us and for your kind words. Hope to see you again in Prague! Stay safe, Sergei Front Desk Manager

10/10 Excellent

Michael W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Quiet location up the hill a bit. Nice views of the city outside the hotel. Loud monastery bells early in the morning.
Stayed 4 nights in Jun 2022
Response from Sergei on 30 Jun 2022
Dear Michael, thank you for your stay with us. We will be glad to welcome you back. Stay safe. Sergei Front Desk Manager

2/10 Terrible

mike

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Sergei on 20 Jun 2022
Dear Mike, first of all, I would like to thank you for your valued feedback. But I am a bit surprised by your experience with us. Could you share with me what exactly was wrong? Because I see you even prolonged your stay in our hotel for an extra night and it seems illogical. Please do not hesitate to contact me directly at the hotel email address and I will reply to you shortly. I am looking forward to hearing from you. Sincerely, Sergei Sherstobitov Front Desk Manager

10/10 Excellent

Trudy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!
Sergei was very accommodating!!! He welcomed us like family and answered any questions. We ate at three places he recommended and all were exceptional.
Stayed 3 nights in May 2022
Response from Sergei on 16 May 2022
Dear Trudy, thank you so much for your stay with us! I am so glad to read that you enjoyed your time here. I hope next time I will have the privilege to welcome you back whenever you decide to visit our hotel again. Stay safe, Sergei

10/10 Excellent

Michael, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the old charm of the rooms and the history of the building. The best breakfast and view of any hotel in Prague. The friendliest staff to be found in any hotel. Not overbearing, but there when you need them most. We have been staying at this hotel for several years now whenever we visit Prague. A bit out of the way of the center of town, but the pluses of this hotel far outweigh this one and only negative. And besides there is a tram stop only 100 meters distance from the hotel. Very convenient.
Stayed 3 nights in Dec 2021
Response from Segrei on 15 Dec 2021
Dear Michael, Thank you for your warm-hearted words and for your support of our hotel. It is a big pleasure for us to be able to welcome you to Prague over and over again. Stay safe. Sergei Front Desk Manager

10/10 Excellent

jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel abs good location
Stayed 2 nights in Oct 2021
Response from Sergei on 9 Nov 2021
Dear Jeremy, I would like to thank you for your valued feedback. I'm glad to hear that you enjoyed our location as we are just a few minutes of walk from the main tourist attractions. Stay safe. Sincerely yours, Sergei Front Desk Manager

10/10 Excellent

Dorothy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay! Hotel property was charming. Staff was extremely polite and very helpful. Location was quiet and convenient to local restaurants and site-seeing. I’m would wholeheartedly recommend this hotel and stay there again.
Stayed 2 nights in Oct 2021

10/10 Excellent

Abigail, Opava

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hotel Questenberk. It really surpassed my expectations! The location was excellent because it was close to the Prague Castle yet serene because it borders Petrin park. The staff were helpful and friendly. The breakfast was better than most. I thoroughly recommend!
Stayed 1 night in Aug 2020

10/10 Excellent

Alvin, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Staff is incredibly attentive, room has many thoughtful touches. Fantastic location and view. Definitely get the breakfast
Stayed 2 nights in Feb 2020
Response from R on 11 Mar 2020
Dear Alvin, thank you very much for staying with us and for your nice review. I am glad to hear you had a great time with us and that you enjoyed the Prague Castle location. We hope to welcome you back in the future. With best regards, Robert Safarik, hotel manager

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, loved the room and architecture of the hotel. The only thing I would say is the hotel breakfast was a little pricey.
Stayed 3 nights in Dec 2019
Response from R on 21 Jan 2020
Dear Broke, thank you very much for staying with us at the Questenberk hotel. I am delighted to hear you had such a fabulous stay with us. Our location is indeed unbeatable, close to many attractions. It is a pleasure to read that the team was very friendly. Thank you again for your nice comments, we hope to see you again very soon! Kind regards, Robert Safarik

10/10 Excellent

Melissa, Oakland, CA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property. Recently renovated and it shows, but it simply enhances the original character.
Stayed 1 night in Dec 2019
Response from Robert S. on 21 Jan 2020
Dear Melissa, Thank you for taking the time to write such a nice review following your recent stay at The Questenberk hotel. I am thrilled to read you had a nice stay with us and hope to welcome you back in the future. Sincerely, Robert Safarik Hotel manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and the staff really serve every customer wholeheartedly. We are lucky enough to stay in the room on 3rd level, where we had amazing view of the whole city. The cons - are the pillows are too soft, and the breakfast is good but understaffed.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, nice location, nice a clean friendly staff would definitely come back thanks again
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class service and attentiveness to detail. They exceed expectations.
Stayed 2 nights in Dec 2019

10/10 Excellent

JimJ, Edinburgh Scotland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place. Probably the most beautiful location of any hotel I have stayed at in Europe. The service is unmatched. The whole staff is friendly, warm, helpful and sincere. I especially cannot say enough good things about the staff at the front desk, especially Ksenia. I look forward to coming back many more times.
Stayed 2 nights in Nov 2019
Response from Robert on 18 Nov 2019
Dear JimJ, It is with great pleasure that I read how you enjoyed your stay at the Questenberk Hotel. I am delighted to read that you found our Hotel to be a fantastic place and most importantly with very good service. The comments you make of my team are a delight to read and will be passed on to them, especially to Ksenia. I do hope that I have the pleasure of personally welcoming you back to the Questenberk Hotel in the not too distant future. Sincerely, Robert Safarik Hotel Manager

10/10 Excellent

Alla, Long Island, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the personal service and attention to detail.
Stayed 4 nights in Oct 2019
Response from Robert S on 21 Oct 2019
Dear Alla, thank you very much for choosing for your stay in Prague. I am pleased to read your comment and I am happy that you appreciated our service. I hope to welcome you back in the near future. Warm regards, Robert Safarik

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Robert S on 21 Oct 2019
Dear Alexander, Thank you for your comment. We are looking forward to welcoming you back. Sincerely, Robert Safarik

10/10 Excellent

Vladimir

Stayed 2 nights in Oct 2019

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Robert S on 8 Oct 2019
Dear Tricia, thank you very much for your ratings. I am pleased to see you enjoyed your stay with us and hope to welcome you back in the future. Sincerely, Robert Safarik

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old monastery buildings set high above the city centre with views down to the river from the room and restaurant. Very welcoming staff. Bubbly on arrival. Nicely furnished. In a quiet street only 10 mins walk from the castle. 20min walk along pleasant streets to the old town. Lovely selection on the breakfast menu.
Stayed 4 nights in Sep 2019