expedia

Reviews

4.1 / 5Very Good
604 reviews

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    4.1

    Very Good

    5 - Excellent
    188
    4 - Good
    292
    3 - Okay
    96
    2 - Mediocre
    23
    1 - Poor
    5
    4.2
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    4.0
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Location is excellent for everything , trams, metro, old square, Wenceslas Square etc

    Stayed 3 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, amenities, property conditions & facilities

    Good rooms and excellent location with really friendly staff.

    Stayed 2 nights in Dec. 2019

    3/5

    • Liked: Cleanliness, staff & service

    Property is located along the main Boulevard about a 5 minute walk from the Museum (and Metro stop). This makes it convenient to use public transport to train (1 metro stop) or the A line to an easy connection with bus 119 for airport service. I believe I paid about $8 for a 24 hour pass. Also City Center and Castle just a few stops away. Room was small but had it’s own bathroom. Rating primarily reflects the comfort of the bed (very firm) and pillows (too soft) which made difficult to sleep comfortably. Otherwise no complaints. This was a last minute booking and it did the trick for one night.

    Stayed 1 night in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The staff changed at my request the room without any problem. The breakfast was very good.

    Stayed 1 night in Nov. 2019

    2/5

    • Disliked: Cleanliness, property conditions & facilities

    Wouldn’t recommend

    The photos of the rooms on website certainly do not depict the room we stayed in. We had a room with a double bed and single bed - beds were comfortable Enough.. We arrived late - Room was not warm , no working tv, long blonde hairs all over the dresser. There were long black hairs in the double bed. The shower had a little bit of black mould and the water temp kept changing from cold to warm during shower. Towels were tiny couldn’t wrap round my body and it was freezing getting out the shower. Hotel Is advertised as 4 star. Not a 4 star experience. I didn’t stay for breakfast so can’t comment on that. Has to pay a hotel tax on check out - wasn’t aware of any additional Charge to pay. The location of the hotel was pretty good - although went out to buy bottles 2 small cold bottles of water and was charged 160 corona (equivalent to about 5 British pounds sterling) now that was a rip off - but that’s nothing to do with the hotel. Maybe we just had a bad room in the hotel and the rest or nice - but based on my experience I wouldn’t renmend and certainly wouldn’t stay here again.

    Stayed 1 night in Oct. 2019