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High Heaven Residence

3.5 star property
Hotel in Prague, steps from Charles University

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Located close to Charles University and Old Town Square, High Heaven Residence has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

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About the area

Map
8 Kaprova, Prague, 110 00

What's nearby

  • Old Town Square - 2 min walk - 0.2 km
  • Prague Astronomical Clock - 3 min walk - 0.3 km
  • Charles Bridge - 8 min walk - 0.7 km
  • Prague Castle - 17 min walk - 1.5 km
  • Dancing House - 20 min walk - 1.7 km

Getting around

  • Staromestska Station - 1 min walk
  • Prague-Masarykovo Station - 15 min walk
  • Vaclav Havel Airport (PRG) - 18 min drive

Restaurants

  • ‪La Bodeguita del Medio - ‬1 min walk
  • ‪Mistral Café - ‬1 min walk
  • ‪U Pivrnce - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪U Rudolfina - ‬2 min walk

About this property

High Heaven Residence

Hotel near Charles University
Located close to Old Town Square and Prague Astronomical Clock, High Heaven Residence has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), a lift and smoke-free property
  • A front desk safe
  • Guest reviews give top marks for the first-rate property condition
Room features
All guest rooms at High Heaven Residence offer perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with Netflix and digital channels
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Netflix

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 7:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2 PM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.97 per person, per night, up to 60 nights
  • Cleaning fee: EUR 35.00 per accommodation, per stay, (varies per unit)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 32.00 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day (656 ft away)
  • Late check-in fee: EUR 10 for check-in between 7:00 PM and midnight
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

High Heaven Residence Prague
High Heaven Residence Hotel
High Heaven Residence Prague
High Heaven Residence Hotel Prague

Frequently asked questions

Is High Heaven Residence pet-friendly?

No, pets are not allowed at this property.

What time is check-in at High Heaven Residence?

Check-in start time: 2 PM; check-in end time: 7 PM. Late check-in is available from 7:00 PM to midnight for a fee of EUR 10.

What time is check-out at High Heaven Residence?

Checkout is at 11 AM.

Does High Heaven Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 32.00 per vehicle applies.

Where is High Heaven Residence located?

Located in Prague City Center, this hotel is steps away from Charles University and Old Town Square. Prague Astronomical Clock and Charles Bridge are also within 10 minutes. Staromestska Station and Staroměstská Stop are within a 2-minute walk.

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High Heaven Residence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 61 reviews
Rating 8 - Good. 13 out of 61 reviews
Rating 6 - Okay. 2 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Wen-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location as it was close to subway station, as well as sightseeing spots. The room is clean and well equipped.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location to walk everywhere. Quiet and safe area. Spacious room. They met us when we arrived and our room was ready
Stayed 2 nights in May 2024

10/10 Excellent

Grigory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s all about location. You’ll be living in the middle of all you want to see and visit in Prague. Rooms are newly renovated, nice and clean. Staff are helpful and very polite. You won’t be disappointed. Worth every penny.
Stayed 8 nights in May 2025

10/10 Excellent

HALEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the absolute best stay I had on my entire trip! The staff were great at communicating with me prior to my arrival as well as being very welcoming when I arrived. As a solo female traveler, the location was perfect for walking to the main square as well as restaurants and I felt completely safe the entire time I was there. I felt like a princess in this room - very spacious, modern appliances, beautiful floors, fixtures, and architect, plus a bath tub that was so big, I still dream about it. I would come back to Prague for many reason but mainly just so I could stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top locatie!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely responsive and helpful staff when my flight plans changed unexpectedly. Accommodations were spacious and had European charm that made this feel like it was MY space while traveling, rather than staying in a hotel. Felt super comfortable and safe as a solo female traveler. Centrally located to a lot of tourist spots and plenty of restaurants to try, all within walking distance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, no complaints and no issues. Perfect location, 1/2 a block from the metro and walking distance to everywhere else. I highly recommend.
Stayed 7 nights in Jun 2024

8/10 Good

Masakazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルではありません。部屋の提供だけです。飛行機が遅延したらどうするのか考えるとリスクあります。帰りは鍵を箱に入れてでます。ロケーションはいいです。
Stayed 3 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautifully kept room with a fabulous bathtub! The location was absolutely perfect for a short stay in Prague, and I would not hesitate to stay there again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as accessible as we thought it would be

GREAT PART 1: We expected a hotel room, but they gave us a spacious apartment! Better than perfect. The kitchen was well-equipped, we loved the view, and there were two full baths. GREAT PART 2: The location was in a beautiful neighborhood and was incredibly convenient. BUT … One important reason we chose this hotel was because it was described as accessible. It was not. There was an elevator, but we also needed to go up and down a few stairs at the entry, and then almost a full flight to get from the elevator stop to our room. These unavoidable stairs presented a problem for us. For someone in a wheelchair or on crutches, the stairs would make access all but impossible.
Stayed 3 nights in Jul 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly positioned in the heart of old town and walkable to everything! We loved it and will be back!
Stayed 3 nights in May 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Large, comfortable room in neighbourhood with sites and all needed amenities close by.
Stayed 3 nights in May 2024

10/10 Excellent

Neishka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the nicest hotels I have stayed in for quite some time. Check-in was easy, great location next to the main square and the Metro. Very quiet building, good air conditioning, Reasonable price.
Stayed 2 nights in Aug 2023

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic as it was just off the main "old town" square, within easy walking distance of the majority of city attractions. Very accomodating to our needs as our train leaving was not until 10pm, holding our luggage for the day. Highly recommend High Heaven Residence for your stay in Prague.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Few Days in Prague

Easy check-in process. Location is IDEAL! Walk a few minutes and you are in the heart of the Old Town. Easy 6 minute walk in the opposite direction and you are at the Karlov IV Bridge and looking at Lesser Town. Late night food is nearby.
Stayed 2 nights in Jun 2023

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo!

Hotel com localização ESPETACULAR, muito próximo da praça do relógio (fui andando) e de estações de metrô e tram. Recebi e-mails do hotel com orientações sobre check in e como encontrar o hotel (já que o mesmo não pode ter nome na fachada pq se trata de prédio histórico) e foi facílimo de encontrar. Instalações muito confortáveis, com elevador, quarto amplo, confortável e silencioso. Check in fácil (só achei muito cara a taxa da cidade que foi cobrada em comparação aos outros lugares), inclusive tive problemas com atraso de voo e só consegui chegar na madrugada do dia seguinte e eles foram super tranquilos. Não tem café da manhã, mas diversas opções ao redor. Voltaria e recomendo.
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget fine værelser og enormt centralt.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Other than a $25 hidden cleaning fee, this hotel was very nice, clean, perfectly located near tourist points of interest. I would highly recommend it, and if you like quiet at night, this was SUPER QUIET ! However, our room had a nice skylight but no view to speak of....
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Very comfortable room with Netflix and Wifi. The location was excellent and reception arranged airport transfers for us - we were picked up from arrivals at the airport in a very comfortable car.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Déçu par cette réservation

Accueil peu chaleureux. Frais de ménages à payer sur place dès l’arrivée. Chambre petite mais propre. Se situé au dernier étage d’un immeuble, très bruyant avec les allers et venus. Depuis la chambre nous entendions tout ce qu’il se passait à la réception qui était juste à côté. Globalement déçu par cette réservation.
Stayed 3 nights in Oct 2019

10/10 Excellent

Brittany, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very clean beautiful room, easy check-in, modern features, Netflix, spacious room, comfortable bed, safe and walkable location to everything right in the heart of Prague!
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
This is not really a Hotel. It is set up more like Air B & B. The room was nice and close to old town. However if you needed anything from the front desk, it was not staffed most of the time. The front desk person was very helpful when she was there. In our case, we needed a little bit more guideance.
Stayed 4 nights in Oct 2019

10/10 Excellent

Vivy Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location wz clean good size room & nice staff

My husband and I were stayed there for long weekend. The first image is the super nice and helpful reception staff. She took contact via WhatsApp and hotel.com email to make sure when would we arrive the hotel. Then she send the very detail location instruction to guide us how to go to hotel from airport. It turns out we decided to book a pickup service, she did it for us immediately. After arrived the hotel, the room is at fifth floor with very nice size in both room and bathroom. Very Clean. Also has scilence air conditioner in good condition ( keep the room temperature perfectly). Hotel locates at the heart of Praha old town, walking distance to every tourist points, and the bus, metro and tram station are nearby the hotel. You can't find any location better than this. Definitely we will can back next time when we visit Praha again. Highly recommended!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
La struttura è in pieno centro e collegata in modo ottimale. Disponibilità del personale per le richieste. Le stanze sono molto belle.
Stayed 3 nights in Aug 2019