8/10 Good
Erin
Travelled with partner
16 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful and unique. Pros: breakfast buffet is best we've ever had, really unique. Runs €25 per person (or €20 if you prepay each morning for your entire stay). We had a suite and it was very large and comfortable. Cons: if you are placed on the street side, the trams run about about every 3-5 minutes, day and night and it made it hard for me to get good sleep (did not bother my wife at all, though). We moved from a 2nd floor room to a 5th floor room and though I could still hear the trams, it was tolerable up higher. One of the a/c units in our room was not doing a great job and it was hot/uncomfortable on a few nights. There are about 30 steps from the street to the lobby that you have to carry your bag up. Doormen just watched us carry them up and then it wasn't until we were inside that a bellhop very eagerly wanted to help us **wheel** our bags the rest of the way to the elevator and our room. This did not impress me. Maybe they assumed since we are young(ish) and fit(ish) that we'd be fine carrying our bags, which we were. But I found it egregious that the bellhop then very assertively took/moved our bags once the hard part was over.
Erin
Stayed 6 nights in Apr 2024