Dear Kenneth,Thank you for sharing your feedback with us. We're glad to hear that you appreciate the cleanliness of our property and the efforts of our staff to maintain it.Regarding the television channels, we apologize if the selection did not meet your expectations. We understand that having a variety of entertainment options is important to our guests. We will certainly take your feedback into consideration and explore options to enhance the channel offerings in the future.If there's anything else we can do to improve your experience, please don't hesitate to let us know. We value your input and strive to make each guest's stay as enjoyable as possible.Thank you for choosing to stay with us.Best regards,Andrea PíchalováHotel Director

Dear Guest,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is our top priority, and we're thrilled that our team members contributed to making your stay enjoyable.If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We're here to ensure you have a fantastic stay.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,Andrea PíchalováHotel Director

Dear Mikee,Thank you for taking the time to share your feedback with us.If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

Dear Guest,Thank you for sharing your positive feedback! We are delighted to hear that you really enjoyed your stay with us. Providing a great experience for our guests is our top priority, and it's wonderful to know that we could contribute to making your stay enjoyable.If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to let us know. We look forward to the opportunity to welcome you back in the future and provide another excellent experience.Thank you once again for choosing us.Best regards,Andrea PíchalováHotel Director

Dear Mark,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honesty and value your input.We noticed that your overall rating was lower than we aim to provide, and we would be grateful if you could share more details about the aspects that contributed to this rating. Understanding your specific concerns will help us address any issues and make improvements where needed.Your satisfaction is our top priority, and we are committed to delivering an exceptional experience for our guests. If there's anything you'd like to discuss or if you have any additional comments, please feel free to reach out to us directly.We appreciate your support and hope to have the opportunity to welcome you back for an improved experience.Best regards,Andrea PíchalováHotel Director

Dear Tanya,Thank you for your wonderful evaluation! Your feedback is invaluable to us, and we look forward to welcoming you back soon!Best regards,Andrea PíchalováHotel Director

Dear James,Thank you for your evaluation and feedback. Hope to see you at hotel Duo soon.Best regards,Andrea PíchalováHotel Director

Dear Pallav,We appreciate your feedback regarding the food and drink prices. We continuously evaluate our pricing to provide the best value to our guests. Your input helps us in this process, and we hope you had an enjoyable stay overall. Thank you for choosing our hotel, and we look forward to welcoming you again in the future.Best regards,Andrea PíchalováHotel Director

Dear guest, thank you for your kind evaluation! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority. If you have any more feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future.Best regards,Andrea PíchalováHotel Director

Dear Marijana,Thank you very much for your high evaluation! We're delighted to hear that you had a pleasant experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back to our hotel in the future. If you have any further feedback or requests, please feel free to share them with us. Safe travels!Best regards,Andrea PíchalováHotel Director

Dear Vullnet,Thank you for your review! We appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you again in the future.Best regards,Andrea PíchalováHotel Director

Dear Corinne,Thank you for taking the time to share your feedback with us. We value your input and are glad to hear your thoughts on various aspects of your stay.Regarding the parking fee, we apologize for any inconvenience this may have caused. We understand that guests may prefer more affordable parking options nearby, and we will certainly take this into consideration for the future.We regret that the swimming pool was not operational during your visit. Our pool will be renovated this year and hopefully open in the beginning of 2024.It's wonderful to hear that you enjoyed the bowling alley and found the rooms to be of a decent size and clean. We apologize if you felt the number of towels provided was insufficient; we strive to accommodate our guests' needs and will ensure better communication about this in the future.Regarding the laundry and ironing facilities, we understand the importance of these amenities and thats why we can provide you iron and ironing board from our reception, on request or use our laundry service.We're delighted that you enjoyed the excellent breakfast and appreciate your positive comments on the food quality.Once again, we thank you for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. If you have any further comments or special requests, please feel free to reach out to us.Best regards,Andrea PíchalováHotel Director

Dear Yoran,Thank you for choosing our hotel for your stay and for sharing your feedback with us. We are glad to hear that overall, you had a great experience during your visit.We apologize for the inconvenience you experienced with the shower drainage. Your feedback is valuable to us, and we will definitely look into addressing this issue to ensure a more pleasant stay for all our guests.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience in the future.Best regards,Andrea PíchalováHotel Director

Dear Yunus,Thank you for your positive review! We're thrilled to hear that you enjoyed your stay at our hotel. We take pride in our convenient location near the metro station, as well as our excellent rooms and breakfast variety. It's wonderful to know that Mahdi at the reception provided you with friendly and helpful service.We're glad to hear that you felt comfortable staying with your family and that you found the nearby Lidl supermarket convenient. We strive to provide a pleasant and convenient experience for all our guests.Thank you for recommending our hotel to others, and we hope to welcome you and your family back for another enjoyable stay in the future. If you need any assistance or have any questions, please don't hesitate to reach out to us.Best regards,Andrea PíchalováHotel Director

Dear Paul,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you found our bar and restaurant to be nice. We apologize for any inconvenience caused by the noise from the coach loads of tourists. As a popular hotel, we do our best to ensure a comfortable and enjoyable stay for all our guests, and we understand that noise can sometimes be a challenge.Regarding parking, we understand that the cost may seem high. We strive to provide convenient and secure parking options for our guests, and the pricing reflects the expenses associated with maintaining and operating the parking facilities. However, we appreciate your feedback and will take it into consideration as we review our pricing structure.We also appreciate your feedback on the pricing of drinks. We aim to offer a range of options to cater to different preferences and budgets. We will review our pricing to ensure that it aligns with our guests' expectations and provides a fair value.Thank you once again for your review, and we hope that you had an otherwise pleasant stay at our hotel. We value your feedback and will use it to improve our services and offerings. If you have any further concerns or questions, please feel free to reach out to our team.Best regards,Andrea PíchalováHotel Director

Dear Sylvia,Thank you for your positive review! We greatly appreciate your feedback and are thrilled to hear that you had a great experience at our hotel. It is our goal to provide excellent service and a comfortable stay for all of our guests. We hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel and for taking the time to share your feedback.Best regards,Andrea PíchalováHotel Director

Dear Margareta,Thank you for your positive comment! We greatly appreciate your feedback and are thrilled to hear that you had a great experience at our hotel. It is our goal to provide excellent service and a comfortable stay for all of our guests. We hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel and for taking the time to share your feedback.Best regards,Andrea PíchalováHotel Director

Dear Frank,We apologize for the inconvenience and disappointment you experienced during your stay at our hotel. We understand that the unexpected relocation to a different part of the city without prior notice caused frustration and added additional costs to your trip. We sincerely apologize for any inconvenience caused by this situation.We strive to provide clear communication and explanations to our guests, and we apologize if there was a lack of proper explanation regarding the relocation. We appreciate your feedback and will work to improve our communication processes to ensure that such incidents are avoided in the future.Regarding your request to discuss compensation and address your concerns, we apologize for any delay in our response. We take guest feedback seriously, and I would like to discuss your experience and find a suitable resolution. Once again, we apologize for the inconvenience you faced, your satisfaction is important to us, and we are committed to addressing your concerns.Kind regards,Andrea PíchalováHotel Director

Dear Guest,Thank you for taking the time to share your positive review. We are delighted to hear that you found our hotel to be nice and clean. We take great pride in maintaining a high standard of cleanliness and ensuring that our guests have a comfortable and pleasant stay.The proximity of our hotel to the Metro station is indeed convenient for our guests, and we're glad it made your travels easier. Easy access to public transportation is always a plus when exploring a new city.Thank you for your kind words, and we look forward to welcoming you back in the future. Warm regards,Andrea PíchalováHotel Director

Dear Jason,Thank you for your review. We appreciate your feedback and look forward to welcoming you back on your next visit.Kind regards,Andrea PíchalováHotel Director

Dear Viljar,Allow me to thank you for your evaluation, even there is 6 points out of 10. Unfortunately I cannot realize the reason why were not succeed more. I am sorry if you found any troubles in the hotel and hope to see you in the near future.Best regards,Andrea PíchalováHotel Director

Dear Joseph, Thank you so much for taking the time to share your experience at the Duo Hotel. We really appreciate it, as we strive for the maximum comfort of our guests. Unfortunately, the parking situation in Prague is very difficult, which causes price increases throughout the city and the price of public parking in the hotel area is in line with Prague's reality, even this parking plot is not ours and we need to rent it from Prague.I hope even all this we will have the opportunity to welcome you back in near future.Best regards,Andrea PíchalováHotel Director

Dear Ani,Thank you for your time you spent with writing the review. I am really sorry you were upset from pool closure, however we had to close it due to serious bad technical condition and no possibility to open for now. Reconstruction is planned for this year. Our website does not promote this service anymore.Thank you for your understanding.Best regards from Prague,Andrea PíchalováHotel Director

Dear Towanna,Allow me to thank you for your stay as well as for the time you spent sharing your experience.We believe to have an opportunity to welcome you back soon.Best regards,Andrea PíchalováHotel Director

Dear Stefan,Allow me to thank you for your stay as well as for the time you spent sharing your experience.We believe to have an opportunity to welcome you back soon.Best regards,Andrea PíchalováHotel Director

Dear Tomas,I would like to thank you for the high rating of our hotel and services, every feedback is very important to us and we greatly value the satisfaction of our guests.We will be happy if you choose our hotel for your next stay in Prague.Kind regards,Andrea PíchalováHotel Director

Dear John. I am really sorry that we did not meet your expectation, our rooms are equipped with amenities according 4* and all were refurbished from 2014-2019. Please accept my sincere apologies and best regards from Prague.Andrea PíchalováHotel Director

Dear Guest,I would like to thank you for the high rating of our hotel and services, every feedback is very important to us and we greatly value the satisfaction of our guests.We will be happy if you choose our hotel for your next stay in Prague.Kind regards,Andrea PíchalováHotel Director

Dear Guest,I would like to thank you for the high rating of our hotel and services, every feedback is very important to us and we greatly value the satisfaction of our guests.We will be happy if you choose our hotel for your next stay in Prague.Kind regards,Andrea PíchalováHotel Director

Dear Guest,I would like to thank you for the high rating of our hotel and services, every feedback is very important to us and we greatly value the satisfaction of our guests.We will be happy if you choose our hotel for your next stay in Prague.Kind regards,Andrea PíchalováHotel Director

Dear Mark,I would like to thank you for the nice rating of our hotel and services, every feedback is very important to us and we greatly value the satisfaction of our guests.We will be happy if you choose our hotel for your next stay in Prague.Sincerely,Andrea PíchalováHotel Director

Dear Nathan-Yves,I would like to thank you for your time to share with the review to the other travellers. We are more than happy to hear that guests are surprised with our indoor design and we appreciate a lot.I am very sorry to hear about your complain for the staff behaviour and more detail would be more helpful for me. Could you please provide me on my email hotel.director@hotelduo.czI hope even all this you enjoyed your stay with us and we will get the opportunity to welcome you back in near future.Sincerely,Andrea PichalovaHotel Director

Dear David, Thank you for choosing Hotel Duo for your stay in Prague. Please accept our apologies for the dissatisfaction with the service we provide. We would like to assure you that this you not up to our standards and the action has been taken. Should you despite this experience decide to choose our hotel again, we would love to welcome you back and prove that we can do better. Warm Regards, Patricia Guest Satisfaction Team

Thank you very much for sharing your feedback.

Thank you.

Thank you for your rating.

Thank you for your review.

Thank you very much for your excellent score.

Thank you very much for rating us.