View from property

Reviews of Lottin Point Motel

3 out of 5
Lottin Point Motel
365 Lottin Point Road, Hicks Bay, Gisborne

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 143 reviews" "
Rating 8 - Good. 53 out of 143 reviews" "
Rating 6 - Okay. 12 out of 143 reviews" "
Rating 4 - Poor. 5 out of 143 reviews" "
Rating 2 - Terrible. 2 out of 143 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Easy check-in, room was comfortable, amazing ocean views. Would absolutely stay again if in the area.
Stayed 1 night in Dec 2022
Response from Marija on 13 Dec 2022
Glad we could add to your journey

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Motel is situated in one of the most beautiful locations you could imagine. The building while old and a little dated is kept immaculately and you will never find a better view anywhere. It is quite isolated and we loved the peace and quiet. A stunning place to visit. Our hostess was a real character with a great sense of humour and so helpful. Loved it!
Stayed 1 night in Oct 2022
Response from Marija on 1 Nov 2022
Glad to hear you had a good stay, will share with the staff.

8/10 Good

DARYL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning view, peaceful, quiet, lovely friendly staff. No TV in rooms, but large and spacious unit. Our pillows were a big hard, and could hear the neighbours snoring in next room. Perhaps have the beds against the same wall in each room, to avoid bed-wall-bed scenario? Otherwise, gorgeous outlook.
Stayed 1 night in Oct 2022
Response from Marija on 1 Nov 2022
We have stood on the upstairs verandah and can often hear snoring three units down. It is, what it is.Thanks for the feed back.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great experience staying at the property. It was a little piece of heaven! The owners are amazing offering many personal touches with the fabulous food and room! We highly recommend this to anyone traveling in the area!
Stayed 1 night in Jul 2022
Response from Marija on 3 Aug 2022
Thank you for your generous review. Stay safe,

10/10 Excellent

Bev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Marija on 22 Jun 2022
Thank you for choosing to stay with us, glad your stay was enjoyable

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place in a beautiful setting, with an excellent host who will 'go the extra mile.' Thanks, Marija.
Stayed 1 night in Jun 2022
Response from Marija on 22 Jun 2022
The pleasure was all ours Richard, Thank you for making the time to stay with us,

10/10 Excellent

oriole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place in a very remote part of newzealand. The surrounding areas are beautiful and very unique
Stayed 2 nights in Mar 2022
Response from Marija on 5 Apr 2022
Thank you for your positive review. Appreciated in a time when hospitality is really aching, rains are having impact on infrastructure, Covid is still having an impact on tourism. So a breeze of positively is always refreshing

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very unique in its situation. Owners are welcoming, informative and lovely. I thought the dining room and bar area could be decorated in a more stylish, warm but homely way. Loved staying here though.
Stayed 1 night in Mar 2022
Response from Marija on 5 Apr 2022
Really!

10/10 Excellent

Stan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a magnificent haven for road-weary travellers. The personable personnel treated us like VIPs. We enjoyed the food which was served fast, presented attractively, and tasted so yummy. We enjoyed and relaxed in our comfortable room. And what a view! We will be back!
Stayed 1 night in Mar 2022
Response from Marija on 25 Mar 2022
Thank you for your kind words.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in quite a remote but extremely scenic area. It is known for its fishing but excellent for simply relaxing. The staff are friendly and helpful. There is a pleasant bar and excellent food.
Stayed 1 night in Feb 2022
Response from Marija on 25 Mar 2022
Thank you for your generous review, Spread the word, and enjoy the simplicity of the East Cape

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful setting. Well worth the trip
Stayed 1 night in Feb 2022
Response from Marija on 20 Feb 2022
Cheers

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and friendly. Great nights sleep in a very comfortable room. Did I mention the view !!! 😃
Stayed 1 night in Feb 2022
Response from Marija on 20 Feb 2022
Cheers

8/10 Good

Steve

Stayed 1 night in Feb 2022

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thankyou
Stayed 1 night in Feb 2022
Response from Marija on 7 Feb 2022
Thank you for choosing to stay with us. Glad we didn't disappoint you

8/10 Good

Eriha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice coast
Stayed 2 nights in Jan 2022
Response from Marija on 17 Jan 2022
We luv it to.

10/10 Excellent

Kashni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and the staff were very friendly and helpful. Beautiful sea views from the unit. Nice and quiet place.
Stayed 1 night in Jan 2022
Response from The cleaner on 17 Jan 2022
Glad we got to share our place with you and by all counts you also enjoyed the gorgeous landscape of this place,

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
What a great place to get away from it all. Away from the hustle and bustle, the sounds of the sea and native birds. Very peaceful. We only had one night there. Would stay longer next time. Very friendly staff and the room was spotlessly clean.
Stayed 1 night in Jan 2022
Response from Marija on 9 Jan 2022
Wow, glad you were happy Marija

8/10 Good

Sindhura

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This motel is quite secluded and has spectacular views worth visiting, however the price is on the expensive side for the facilities and the rooms that were provided. We have paid $305 for 2 adults and 2 kids.
Stayed 1 night in Dec 2021
Response from M Dalziel on 23 Dec 2021
You booked two adults only and failed to mention you were bringing 2 children. When asked to pay for the children you resisted and we advised we could direct to another motel. You stated you had been driving for 3 hours. We showed compassion allowing the children to stay. The children occupied the back bedroom and the two single beds were used. There is a cost for this, someone must wash their linen. It is realistic to think they would have showered and used the bathroom facilities, they would have eaten in the kitchen, additional milk was supplied for the children's breakfast, additional rubbish would have been generated from the two additional children and you argued that there should not be an extra cost for two children. The last time we went skiing we paid $75 per head to stay in a dormitory. Thee was four of us, same make up as your party. We had to provide our own linen, blankets etc. We booked direct so there was no OTA travel agents fee. Our rates are comparable to the dormitory rates

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The hosts were warm and friendly and were always there to help if we needed anything. The rooms were basic but comfortable and had everything we required. The location was great. Enjoyable stay.
Stayed 1 night in Nov 2021
Response from Marija on 24 Nov 2021
Cheers - may see you again

8/10 Good

Dr James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with wonderful evening meal and great breakfast. Location is remote, very pleasant, scenic, and peaceful. Great experience.
Stayed 1 night in Oct 2021
Response from Marija on 7 Oct 2021
Happy travels and thanks for the generous review Marija

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food. Amazing location.
Stayed 1 night in Jun 2021
Response from Marija on 14 Jul 2021
Glad you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, very friendly motelier, thoroughly enjoyable meal, and introduction to some wonderful Gisborne wines that we later sourced for further enjoyment. Access is via a skinny windy road that we were glad not to meet others using!
Stayed 1 night in May 2021
Response from Marija on 13 Jul 2021
You would have been fine on the "skinny windy road" the party going up the hill has right of way. It looks worse than it actually is. Thanks for the generous feedback Marija

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this surprising gem! It was peaceful, with an incredible view, and the most lovely staff. The two-bedroom unit was perfect for our family. And we enjoyed the cliff-side lawn and trail down to a secluded cove.
Stayed 1 night in May 2021
Response from Marija on 13 Jul 2021
Glad you enjoyed your stay and mini adventure Take care and enjoy some of the beautiful parts of NZ we have the opportunity to explore

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Marija on 21 May 2021
Thank you,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well with our stay. Owners and other guests were very friendly.
Stayed 2 nights in May 2021
Response from Marija on 18 May 2021
Glad to hear you survived

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up with a great room perfect for workers
Stayed 3 nights in May 2021
Response from Marija on 18 May 2021
Happy, happy happy

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The location of Lottin Point Motel is spectacular. Awesome walks along the road and the wild and rocky foreshore. The unit was fine, the chairs very uncomfortable though. Mosquito screens at the windows would make a huge improvement. The food was tasty and pricey.
Stayed 2 nights in May 2021
Response from Marija on 13 May 2021
Mosquito nets block the views. A bit of planning like turning off outside lights, closing windows before the sun goes down goes a long way to eliminating the presence of mozzies in the room.

4/10 Poor

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Misleading property description, overpriced and unwelcoming. Positives: 1.The property has a stunning location with uninterrupted sea views. 2.It was clean and the beds comfortable. Negatives: 1.The young woman on reception was extremely unwelcoming on arrival, and when I said I had booked a 2 bedroom unit, she answered "didn't you look at the pictures on the website?". She later offered a second unit was available, if we wanted separate bedrooms. She was, however, more friendly the next day. 2.The website is misleading in offering two bedroom units - the units have 1 bedroom with another bed in the main area where you enter, along with the kitchenette & dining table. It is not suitable for 2 couples travelling together both requiring a separate bedroom for privacy. 3. The units had not been checked by housekeeping for missing items: 2 spoons, 1 knife & wine glasses were mismatched and 1 was missing. We were able to pick up the missing items from the bar when we needed them, but, again, this was unexpected in a property of this price. 3.The dinner had to be ordered in advance, which was fine, and was OK but overpriced for what was produced. Due to the remote location, the restaurant was the only option available for food. 4. The suggested walk to the adjacent beach was extremely dangerous - a series of ropes to absail up and down for the last half. The warning sign at the top advised against it if you were unfit - a gross understatement!
Stayed 1 night in Apr 2021
Response from Marija on 13 May 2021
Wow you had a mis-matched wine glass. That should have never happened, that was our fault and especially when you were paying $60 a head to be in the unit. Such extravagance. It's a wonder you weren't demanding crystal so you could pour your $12.99 bottle of wine into it. Take the staff member out and put them up against the wall and shoot him /her. You could read the signs, you read the compendium, but you took it upon your self to go down to the fishing ground and not the suggested walk to the Bay. You had a choice, Even though it appears you are grossly unfit you went there on your accord. And that's our fault? You chose a remote place to stay at, and then you whine that there's no where else to eat. If you were completely honest, you made a bit of a spectacle of your self in the reception, But then you probably don't notice, because it is now part of your modus operandi. You had your companions with you and "Look at me" But you met your match with a staff member who dished it back and thereafter you wanted blood. Nothing we could have done would have pleased you. This is just your attempt to retaliate.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Don't turn up before 2 pm to check in.
Stayed 1 night in Apr 2021
Response from Marija on 1 May 2021
We say that for a reason, we want to clean the rooms properly. we can't do it when someone has come into it!

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The view was spectacular, shame about the owner. Arrived 1 hr early, as tourists often do, thought we’d grab something in the restaurant (sign said it was open). We wander in to be told by owner “take a step back! We’re shut except for guests it’s the off season” as she walks us out the door and locks it. “we’re checking in shortly” I replied “well you’re not our guests til 2pm we’re busy getting your rooms ready”. If I could have gotten a refund I wouldn’t have gone back. Thought it was just her but then heard the woman I think she referred to as her daughter be just as rude to another guest asking for a kids menu. These people either need to shut for the off season or find another job. They shouldn’t be in hospitality at all. Good thing they don’t rely on repeat business - they’d go out of business. And don’t even get me started on the 2 Alsatians wandering loose in the carpark!
Stayed 1 night in Apr 2021
Response from Marija on 19 Apr 2021
Susan Rae or should I call you Anonymous., When the front door to a business is closed, it would be assumed by the average person, that it is closed for a reason. It wasn't enough for you, nor was the notice stating sign in is not until 2pm You ignored the signs, tried rattling the locked back door to the kitchen and came around to the only door open and then attempted to push your way into the dining room. This room had just been cleaned. You were stopped. t was apparent even to the dimmest, person that the dining room was closed, but you then proceeded to push your way in and advised that you would be signing in at 2pm. You were an hour early. Was I supposed to clap hands and embrace you and start the fryers so you, cold have a meal. As stated the dining room was closed, we are in the NZ Hospitality Shoulder Season, there is a shortage of staff in NZ and with a full house, the priority for us is preparing the units. It is apparent you think the world should revolve around you, and there's no regard for the other guests who were scheduled to turn up at 2pm and expect to find a clean unit. Lessons you may find useful, Read signs Understand you do no not sign in until after 2pm, If doors are locked they are for a reason, open your eyes and listen when you hear there is a shortage of workers in NZ hospitality. Consider the economics of what you were suggesting, Respect there are others beside yourself and Finally learn to accept rejection Don't worry we won't be sitting up all night lamenting you won't return.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Marya was very friendly and helpful
Stayed 1 night in Apr 2021
Response from Marija on 15 Apr 2021
Glad to be of service

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very relaxing, Lovely friendly staff, awesome food, amazing WIFI for streaming.
Stayed 2 nights in Apr 2021
Response from Marija on 14 Apr 2021
Thanks for great feedback, travel safely

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A remote, delightful spot
So far from everywhere, this a treat to arrive to. A warm welcome and hospitality. Room was big and bed comfortable. Fresh fresh for dinner from the dining room, but could cook in your room if you wanted with basic utensils provided.
Stayed 1 night in Mar 2021
Response from Marija on 11 Apr 2021
Glad you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place off the main road. The host was very helpful and friendly and we ate in the dining room . Great meal. Units were very tidy. A fisherpersons haven. Thanks
Stayed 1 night in Apr 2021
Response from Marija on 5 Apr 2021
Glad you had a Great East Coast Experience, share the positive

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and Marie was a lovely host. Would be nice to stay 2 nights
Stayed 1 night in Mar 2021
Response from Marija on 2 Apr 2021
You are very kind, thank you for the positive feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great room overlooking the sea. Amenities a bit dated but linen and furnishings were clean.
Stayed 1 night in Mar 2021
Response from Marija on 2 Apr 2021
You are very kind, thank you for the positive feedback. I don't always get it right, but it is nice when you do and you are told.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property, everything you need in one place.
Stayed 1 night in Mar 2021
Response from Marija on 2 Apr 2021
hank you for your kind feedback

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I paid $164 for a unit that was very basic, little better than a backpacker unit. There was no TV, no air conditioning, despite the fact that we were informed that we had to close all the windows in the early evening because of the mosquito problem (and it was a hot day). Privacy was a problem as the walls were so thin that I could hear every conversation and movement from next door, and the curtains didn't fit the windows and, as my room overlooked the car park, I had to be careful about where I got changed at night. I had to take away my own rubbish and was threatened with an extra fee of $50 if I didn't clean up before I left. The two positives I could say were that they had great internet access and it was clean. If I had only paid $100-120 I would have been happy but as it was at $164 it was seriously overpriced.
Stayed 1 night in Mar 2021
Response from Marija on 26 Mar 2021
It was over priced because you booked through an online travel agency.. They are a business you chose to book with them and pay extra booking fees. Try reading the descriptions about motels and you will learn what is on offer. We do not offer television in the rooms, and who needs it when you can listen to what the neighbor's are saying through the paper thin walls! It's reality tv at its best You Should have stayed home and you could have watched all the television you wanted, ..

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful location, very scenic and relaxing
Stayed 1 night in Feb 2021
Response from Marija on 2 Apr 2021
Wow you look like you had an enjoyable time. Don't be a stranger

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dramatic scenery. Excellent meal, friendly atmosphere.
Stayed 1 night in Feb 2021
Response from Marija on 23 Feb 2021
Glad we could add to your trip, Thank you for your feedback Travel safely

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet , when the door was shut we could not hear the waves. Food was fine, and we did not miss a TV being in the room. Staff were helpful and full of knowledge of the area. Road down was not for the faint hearted.
Stayed 1 night in Feb 2021
Response from Marija on 15 Feb 2021
Thank you for staying with us

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great views, peace and quiet. regretted not having fishing rods with us
Stayed 1 night in Jan 2021
Response from Marija on 23 Feb 2021
Glad we could add to your trip, Thank you for your feedback Travel safely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Marija on 23 Feb 2021
Glad we could add to your trip, Thank you for your feedback Travel safely

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Marija on 23 Feb 2021
Thank you for your review Say safe

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our time there. The room had a great view, bed was very comfortable and room was clean. Food was good. Staff friendly and obliging. Couldn't ask for more.
Stayed 2 nights in Feb 2021
Response from Marija on 15 Feb 2021
Glad you enjoyed your stay, look after yourselves

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the beaten track location and a place to unwind with no TV or cell phone coverage (unless you are on the Vodafone network). The dinner we had in their restaurant one night was excellent and we all enjoyed our selections. Great to be able to walk down to the rocks below and explore the rugged coastline.
Stayed 3 nights in Jan 2021
Response from Marija on 24 Jan 2021
Glad you enjoyed your stay, Travel safely

10/10 Excellent

GARY, Henderson Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought that the room we had suited all our needs we were close to the restaurant the meals were excellent and the staff were more than helpful .Great view from our room.
Stayed 1 night in Jan 2021
Response from Marija on 22 Jan 2021
Hey thanks, we're glad you enjoyed your stay

10/10 Excellent

Helen-anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Marija on 22 Jan 2021
Thank you glad you had a good stay.

10/10 Excellent

Jen, Dunedin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was out of this world. The staff were amazing - genuine caring but not over the top Kiwi hospitality. Best service I've had anywhere. Nothing was a problem
Stayed 1 night in Jan 2021
Response from Marija on 15 Feb 2021
Happy to hear you had a good stay. Take care