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Reviews of ScubaPortobello

2.5 out of 5
ScubaPortobello
Portobello, Portobelo, Colon

Reviews

6.4
Rating 10 - Excellent. 2 out of 26 reviews" "
Rating 8 - Good. 11 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 4 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice location, fairly basic but overall good
The views are great, and the location is good. The cabins are rather basic and could do with some improvements and updating, but comfortable enough and overall I would recommend staying here.
Stayed 1 night in Feb 2022
Response from Aracelys on 3 Mar 2022
Thank you for your feedback, We really appreciate that.

8/10 Good

Matthew

Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2022
Response from Aracelys on 3 Mar 2022
Thank you!

8/10 Good

DANIEL RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Aracelys on 3 Mar 2022
Gracias por la puntuación! Los esperamos de regreso en Scuba Portobelo.

4/10 Poor

Mercedes

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The only good thing is the view (nice balcony facing the sea). All the rest was bad and definitely not worth the price. Terrible welcome (the staff was angry coz you are not supposed to arrive after four... how could we know? They wanted to charge us a 10 dollar fine), our room was never cleaned, the working wi-fi was turned off in the evening, the water was barely warm - sometimes -. For a lower price I wouldn't complain, but we paid 60 dollars per night. NOT recommended.
Stayed 2 nights in Apr 2019

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
I can't recommend this as a place to stay. I was the only person there in the off-season, and it took 15 minutes to find the person to check me in. They locked the main gate at around 10, and I had to check to make sure I didn't get locked out accidentally when I went out.
Stayed 1 night in Dec 2018
Response from SCUBAPORTOBELO on 20 Dec 2018
Good afternoon Michael, Thanks for your comments above. We apologize that you kept waiting so long in order to complete check in. Normally, our customers are leaving on Sundays, probably, that is why you were our only customer that day. Your reservation was for only a night, you couldn't see that we had more customers on Monday and during the week. Portobelo is a rural area and for security reasons the doors are closed at night. We have the characteristic as a hostal, not like a hotel with a front desk 24/7 and rooms open during all night. Best regards.

2/10 Terrible

Rbryn, YVR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely overvalued
Considering the place was empty, and other hotels were adjusting prices to fit demand, it was disappointing to find how overpriced this venue was. We weren't scuba aficionados, and other hotels in the area probably offered the same quality for a similar price, but we were paying the same price for a Junior suite in a 3.5 star hotel in Panama City. So, get up early and drive to Portobelo, but don't stay there.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to no beach
I give a 1 star water trckel zero pressure no hot water bed sucked

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Can't get any closer to the water.
Nothing fancy but a great location on the water if you are there for water activities or just to relax.

2/10 Terrible

James, Uberalles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS HOTEL SUCKED AND HOTELS.COM HAS DONE NOTHING
THIS PLACE WAS ABANDONED WHEN I ARRIVED AND I LEFT. I CALLED THE HOTELS.COM HELP LINE AND TOLD THEM NO ONE WAS AROUND WHEN I CHECKED IN. SOMEBODY SAID THEY WOULD REFUND MY MONEY!!! THE HOTEL SERVICE SUCKED AND SO FAR, HOTELS.COM SERVICE HAS SUCKED!!

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise looks better in photos
Porto Belo is an scenic but rather poor place on the Caribbean. It is known for 2 ruined forts. We had hoped to see birds. The place was hard to find in the dark. It was out of town like the other resorts. I am sure divers like this place when the restaurant is open. Photos are a bit deceptive.

6/10 Okay

Scott, Maine

right on the water
quirky little place right on the water. Staff was nice but mostly absent. No office. No check in. No check out. Just the boat driver available and most of the time he can't be found.. He's a nice guy, but don't look to get any questions answered.. even in Spanish. Watch out for the showers... the electric hot water heating system attached to the shower head can electrocute you.

4/10 Poor

Terence, Portland,OR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really worth the effort!!
This hotel says it is in the town of Portobello, but is really about 3 miles or so out of town. Without a car, it was difficult to get around.....one time a taxi driver scammed us and when I told him where to go; he got a police officer involved to complete the scam. The Spanish Colonial ruins are interesting, but other than that, avoid Portobello. There is nothing going on there, but poverty......and most restuarants closed during the week.

6/10 Okay

Pierre, San Francisco

Liked: Room comfort
Huge potential
I booked this hotel based an erroneous map location as in Portobelo vs. 4 kilometers outside town. However, the location is gorgeous and a taxi costs $2 or a 30 minute walk. Rooms are adequate but not secure. Service is spotty.

10/10 Excellent

Heyde Edith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super tranquilo, buena comida y cómodo...
Stayed 1 night in Sep 2022

8/10 Good

Alban

Stayed 1 night in Aug 2022

2/10 Terrible

Alonso

Disliked: Staff & service
Mal servicio, nada de calidad al trato y cero empatía al ser uno extranjero que no conoce el lugar
Stayed 1 night in Mar 2022
Response from ext-joseherminda on 29 Mar 2022
No entiendo su comentario si ud no llego a nuestras facilidades.

10/10 Excellent

Pin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from Scuba Panamá on 12 Jan 2022
Esperamos que tu estancia en Scuba Portobelo haya sido de tu agrado.🏘️🏝️

6/10 Okay

Lizeth

Liked: Staff & service, room comfort
Disliked: Cleanliness
En las habitaciones falta un poco de mantenimiento especialmente en el baño. El techo presenta varias grietas, la ducha no funcionaba. Buen servicio al cliente
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

YOENIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Das Scuba liegt schön direkt am Meer. Nach Portobelo selbst muss man jedoch ca eine 3/4 Stunde laufen oder ein Taxi/Bus nehmen. Das Hotel hat keinen Strand, aber man kann mit den Booten für 10 Dollar gefahren werden. Leider fehlte uns komplett die Gastfreundlichkeit.
Stayed 4 nights in Dec 2017

8/10 Good

YESSICA

Liked: Staff & service, property conditions & facilities, room comfort
Ubicación del hotel es buena
La ubicación del hotel es buena, la atención buena... Algunos detallitos que se minimizan con la belleza del mar y la tranquilidad...

4/10 Poor

Petra, Luzern

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Überteuert !
Karte von Hotels.com stimmt nicht. Die Unterkunft befindet sich ca.3km vor Portobelo. Wenn du nicht tauchst, geh nicht dahin.

8/10 Good

Manuel Edgardo, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraíso tropical
Ideal para el submarinismo y snorker. Cuenta con una isla paradisiaca con aguas cálidas y sin oleaje. El personal es atento. La playa es una enorme piscina cálida.

8/10 Good

francois, France

Disliked: Staff & service, room comfort
pas satisfaisant
difficile à trouver mal situé sur la carte chambre sans atout pas de chaise pas de table de nuit pas de lampe de chevet ,une seule prise électrique dans la salle de bains confort médiocre fermeture des portes à 20heures il m'a fallu crier et taper parking sur le bord de la route petit déjeuner pitoyable facturation a 5$ par tète bien sur sans facture.Dommage car belle situation au bord de l'eau calme et assez jolie comme sur les photos.