"Clean and spacious room overlooking the square. Despite me being very frazzled on arrival after a long wait at immigration ( new rules) the staff were marvellous, kind and accommodating. Thank you ."
"Excellent service and accommodations. Very good breakfast buffet, and À la cart menu. Very easy to check in and check out. A wonderful experience. I would highly recommend this hotel to anyone. We had a very similar experience in Florence Italy."
"We were here for business and had just stayed at this location a few weeks before. The first time the staff working was different and were friendly and helpful. We were also given an upgrade to a suite. We had our pup and the staff loved him. This time the guy that helped us was not as friendly and helpful mumbled rather than speaking clearly and looking at me when speaking. We were not offered anything although we are VIP Hotel.com users. I didn’t enjoy this stay as much as the the previous stay."
"One of my favorite stays. Great big rooms, super clean. Very close to the main strip on the Gaia side (my opinion, the better side). Staff were excellent."
"Amazing breakfast, very clean, friendly and helpful staff, good location. Only downsides were that the shower water temperature kept changing and the AC kept turning off at night and we were hot."