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Hotel Universal

2.0 star property
Hotel with a bar, steps from Porto Historic Center

Choose dates to view prices

Photo gallery for Hotel Universal

Bar (on property)
Comfort Double Room, 1 Queen Bed, City View
Reception
Interior detail
Daily buffet breakfast (EUR 10 per person)
Hotel Universal offers warm hospitality and modern comforts in central Porto. Enjoy coffee at the on-site cafe before exploring nearby attractions like Livraria Lello. The staff is praised for arranging tour tickets and car rentals with genuine enthusiasm.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sept 22 - Sept 23
Check availability for tonight Sept 22 - Sept 23

Tomorrow

Sept 23 - Sept 24
Check availability for tomorrow Sept 23 - Sept 24
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room, 1 Double or 2 Single Beds

Superior Double or Twin Room, 1 Double or 2 Single Beds

Superior Double or Twin Room, 1 Double or 2 Single Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2015
Hairdryer
Jetted bath
Rainfall showerhead
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
TV
Private bathroom
Deep-soaking bath
Hairdryer
Cable channels
Wardrobe
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Triple Room, 3 Single Beds

Superior Triple Room, 3 Single Beds

Superior Triple Room, 3 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
TV
Private bathroom
Rainfall showerhead
Hairdryer
Minibar
Cable channels
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Standard Handicap Facilities

Twin Standard Handicap Facilities | Bathroom

Twin Standard Handicap Facilities

Highlights

Air conditioning
Heating
TV
Private bathroom
Rainfall showerhead
Hairdryer
Minibar
Cable channels
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
TV
Hairdryer
Deep-soaking bath
Rainfall showerhead
Private bathroom
Cable channels
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
TV
Hairdryer
Deep-soaking bath
Rainfall showerhead
Private bathroom
Cable channels
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
TV
Hairdryer
Deep-soaking bath
Rainfall showerhead
Private bathroom
Cable channels
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Located in Centro / Baixa, a neighbourhood in Porto, Hotel Universal is in the entertainment district and near a metro station. Livraria Lello and Norte Shopping are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Espinho Beach. Looking to enjoy an event or a game while in town? See what's happening at Alfandega Congress Center or Crystal Palace Gardens.
Visit our Porto travel guideOpens in a new window
Map
Avenida Aliados 38, 1st Floor, Porto, 4000-064

What's nearby

  • Porto City Hall - 5 min walk - 0.5 km
  • Livraria Lello - 7 min walk - 0.6 km
  • Porto Cathedral - 7 min walk - 0.6 km
  • Porto Historic Center - 8 min walk - 0.7 km
  • Ribeira Square - 10 min walk - 0.9 km

Getting around

  • Av. Aliados Stop - 1 min walk
  • São Bento Station - 3 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Astória Cafe - ‬2 min walk
  • ‪Hard Rock Café - ‬2 min walk
  • ‪Nola Kitchen - ‬2 min walk
  • ‪Estambul Döner Kebap & Pizza - ‬1 min walk

About this property

Hotel Universal

Hotel near Ribeira Square
Close to Porto Historic Center and Livraria Lello, Hotel Universal provides a coffee shop/cafe, a bar and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and coffee/tea in reception
  • A 24-hour front desk, concierge services and luggage storage
  • A front desk safe, a billiards/pool table and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Universal boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with cable channels
  • Heating, daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 25 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: EUR 20 per night (3281 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

Is Hotel Universal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Universal?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Universal?

Checkout is at 11:30 AM. Late checkout is available for EUR 10 (subject to availability).

Does Hotel Universal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Hotel Universal located?

Located in Centro / Baixa, this hotel is steps away from Aliados Square and Porto Historic Center. Livraria Lello and Porto Cathedral are also within 10 minutes. Av. Aliados Stop and Aliados Station are within a 2-minute walk.

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Hotel Universal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 520 reviews
Rating 8 - Good. 225 out of 520 reviews
Rating 6 - Okay. 119 out of 520 reviews
Rating 4 - Poor. 31 out of 520 reviews
Rating 2 - Terrible. 12 out of 520 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cute older hôtel in a great central location very nice staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable in the city center
Stayed 2 nights in Sep 2025

6/10 Okay

Gennadiy

Liked: Property conditions & facilities
Disliked: Amenities
Good hotel for the value
Stayed 1 night in May 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel deserves more stars than 5. super accessible to downtown porto. the staff was super great! we only stay 3.5 days and we wished we stayed longer. everything that you want to see is just as you step outside the hotel. we included the breakfast and it was great. if we go back to port, we for sure will stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

AUDIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place.
Stayed 3 nights in Mar 2025

10/10 Excellent

WAH FAI

Liked: Amenities, property conditions & facilities
Good service , safe and quiet .
Stayed 3 nights in May 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
It is with in walking distance to everything
Stayed 3 nights in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location most place i can walking within 10 minutes and most implo
Stayed 2 nights in May 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location... friendly staff...clean. parking only a block away not bad at all!
Stayed 2 nights in Mar 2025

8/10 Good

Semyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, people, breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Amenities
Friendly staff, nice rooms, great location. Enjoyed our stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, helped my family a lot during the Portugal power outrage time. The hotel location is beside the Imperial McDonald. Lots of food options around the area. After 2 nights, my family took the Bus 601 to the airport.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely renovated. A surprise after entering!
Stayed 3 nights in Apr 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Near shopping and restaurant
Stayed 2 nights in Oct 2024

8/10 Good

Yau Wai Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 2 nights in Mar 2025

6/10 Okay

Randy

Liked: Cleanliness, property conditions & facilities
Bed was horrible
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, amazing staff

Can’t say enough about the location of this place! Right where you need to be to walk to almost all the main sites and attractions. Very friendly service! Nice, clean rooms. Would definitely go back and recommend. One down side - very small elevator and lots of stairs. You need walk up a large flight of stairs to even reach the elevator.
Stayed 2 nights in May 2025

10/10 Excellent

James B

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Porto Visit

The Hotel Universal is conveniently located in the heart of downtown and close to Metro, grocery stores and laundry services. Also close to restaurants and beautiful sites. Breakfast quality and value was definitely value for money spent. Staff were friendly and helpful. Only draw back was that the stairs might be difficult for some people as there was no elevator beyond the access to reception.
Stayed 3 nights in Apr 2025

4/10 Poor

Maria Marta

Disliked: Amenities, property conditions & facilities
Muy mal para personas mayores en general no nos gustó mucho lo único fue su ubicación pero las habitaciones incómodas y viejas .
Stayed 1 night in May 2025

10/10 Excellent

Sandhya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property.
Stayed 1 night in Apr 2023

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedarse en el centro y al llegar del aeropuerto e irse en tren. El personal de lo más agradable y atento... si bien se esta construyendo vale totalmente la pena.
Stayed 2 nights in Sep 2024

6/10 Okay

Haochuan

Liked: Cleanliness, staff & service, room comfort

Good stay but something needs to improve

The hotel is clean and staff is friendly, also close to the train station. However, no kettle, no USB charge connection and no sleepers are provided, it makes customers are inconvenient staying in a room.
Stayed 2 nights in Mar 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities
A bit of building work in outside street. No plug in bath! View from room not nice but we didn’t select a room with a particular view so fair enough
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean and as expected for a two star.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable room! Would definitely recommend!
Stayed 1 night in Aug 2024

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