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Hotel Madrid

3.0 star property
Travelers start each day with a warm breakfast at this welcoming hotel where the 24-hour front desk staff ensures guests feel completely at home

Choose dates to view prices

Hotel Madrid in Azenha offers practical comforts for savvy travelers, including laundry facilities, an on-site restaurant, and free WiFi in public areas. Guests appreciate the convenience of luggage storage and the attentive 24-hour front desk service always ready to assist.

Reviews

5.4 out of 10

Popular amenities

  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk
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About this property

Hotel Madrid

  • Hotel located in Azenha
  • Hotel Madrid provides amenities, such as laundry facilities and a restaurant. Stay connected with free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), a 24-hour front desk and luggage storage
  • Room features
  • All guest rooms at Hotel Madrid offer comforts, such as air conditioning.
  • Extra amenities include:
    • Bathrooms with showers
    • Daily housekeeping and desks

Policies

Check-in

Check-in start time: noon; check-in end time: 11 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [the GoHouses offices.]

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Offices hours are between 8 AM and 10 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for BRL 30.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Breakfast fee: from approximately BRL 12 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Is Hotel Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Madrid?

Hotel Madrid doesn't offer parking.

What time is check-in at Hotel Madrid?

Check-in start time: noon; check-in end time: 11 AM.

What time is check-out at Hotel Madrid?

Checkout is at noon.

Where is Hotel Madrid located?

Located in Azenha, this hotel is within a 10-minute walk of Renascenca Theater, MEME Santo de Casa Estacao Cultural and Farroupilha Park. Institute of Cardiology of Rio Grande do Sul and Federal University of Rio Grande do Sul are also within 15 minutes.

Can I cancel my reservation for free at Hotel Madrid and receive a full refund?

Yes, Hotel Madrid offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Madrid cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.4

5.8

Cleanliness

6.4

Location

6.0

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 3 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

4/10 Poor

Doro

Disliked: Cleanliness, property conditions & facilities, room comfort

Decepção total

Péssimo hotel!! Lençóis sujos, tv não funcionava, banheiro sem box e a janela não fechava e as aberturas do quarto estavam quebradas. Foi decepcionante, pois as fotos do site não retratam a realidade
Verified

4/10 Poor

Marco Antônio

Disliked: Staff & service, property conditions & facilities, room comfort

Mais decpcionado do que esperava

-mesa assentada na parede que soltou-se -café da manhã fraco e mal servido -quartos de "encontros casuais" com pessoas que não respeitam; muito barulho (conversam alto; alterados etc) -apenas uma funcionária atenciosa, com boa vontade
Verified

4/10 Poor

Rossano

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel Madrid

Custo benefício aceitável, mas café da manhã muito fraco.
Verified

6/10 Okay

Beatriz

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

custo \ beneficio

Stayed 2 nights in Feb 2019