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Reviews of Açores Premium

3 out of 5
Açores Premium
Rua Ernesto Alves, 273, Porto Alegre, RS

Reviews

8.4

Very good

Rating 10 - Excellent. 268 out of 634 reviews" "
Rating 8 - Good. 248 out of 634 reviews" "
Rating 6 - Okay. 80 out of 634 reviews" "
Rating 4 - Poor. 23 out of 634 reviews" "
Rating 2 - Terrible. 15 out of 634 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção excelente e rápida.Quarto e banheiro limpo e organizado.Café da manhã muito bom! Única coisa que me chamou a atenção de algo negativo foi lixo no pequeno jardim em frente ao hotel,muitas pontas de cigarro espalhadas,não condiz com o interior do hotel.Coloquem uma lixeira especial para fumantes fazerem seus descartes adequados.
Stayed 1 night in Jan 2024
Response from Hotel Açores Premium on 19 Feb 2024
Boa tarde ,Ficamos muito felizes com a vossa avaliação e levaremos em grande consideração suas observações e vos aguardamos para uma próxima hospedagem .Atenciosamente ,Equipe Açores Premium

6/10 Okay

joao

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area is close to the main Bus Station, it´s not nice. The hotel needs to be completely remodeled. The room and bathroom needs update and a better clean services.
Stayed 1 night in Sep 2023

4/10 Poor

joseph

Front desk staff - very helpful Surrounding area- Horrible Cleaning staff- did not change bathroom towels for 2 days. Had to call to replenish toilet paper, very odd
Stayed 7 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Good budget choice, in a so so neighborhood
Friendly staff, good wi-fi , good breakfast buffet. Rooms are on the small side. The area is close to Floresta and Moinhos the vento, but the hotel immediate area is a bit sketchy and everything is closed.
Stayed 3 nights in Nov 2022

8/10 Good

ANDREW, PLAINSBORO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice place to stay when arriving late at the airport (POA) before heading home the next day via bus....About 10 minutes away, so no aircraft noise....Friendly staff, nice breakfast....Will definitely stay again one day when visiting the nearby "Mercado Publico", about a 15 minute walk.
Stayed 1 night in Aug 2022

8/10 Good

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too clean
Em was a ok hotel. No too clean
Stayed 1 night in Jan 2022

10/10 Excellent

Marco Antonio, East Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Açores they are the best for the price
Stayed 1 night in Dec 2021

6/10 Okay

Mariana

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Luis Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super confortável
Amazing hotel with great fare. Super comfy bed. Loved
Stayed 1 night in Oct 2019
Response from Setor de Reservas on 7 Oct 2019
Bom dia! Obrigada pelo feedback! Esperamos recebê-los novamente em breve! Atenciosamente,

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Response from Setor de Reservas on 19 Jun 2019
Bom dia, Agradecemos o feedback! Nos ajude a melhorar! O que podemos aprimorar, para que a estadia seja a melhor possível! Atenciosamente,

2/10 Terrible

Garrett, Austin, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ants, less than proactive staff, no strong English
Our reservation was wrong ... there were ants in our first room ... second room had a super tiny bed ... third room was finally a success ... really had to push staff for thoughtful resolution ... rather than transferring to the hotel English speaker, staff would just say again and again "I speak no English"

6/10 Okay

MF, Michigan

Liked: Cleanliness, property conditions & facilities
Could be better, could be worse
The hotel in itself is not bad. Internet is a bit slow and poor wireless signal. Good breakfast. Terrible view out the window. Room was ok for a business hotel, not fancy but fairly new and clean. Will I stay here again? Probably, although because they charge for parking which is on premises I will not.

8/10 Good

Steve, Myrtle Beach, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, edgy area
The hotel is very good and well worth the amount that I paid. I am very happy with the overall experience. Its in a good location if you have business with the Federal University Rio Grande del Sul, which I did. However, Porto Alegre is a fairly edgy town. There was an armed robbery one day on the same street as the hotel. Brazil is best described as edgy in my opinion though it was a quite beautiful place.

6/10 Okay

Rafael P A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acabou a luz e só teve gerador no segundo dia de estadia. Escadas de incêndio sem luz de emergência. Wifi n funciona
Stayed 2 nights in Jan 2024
Response from Hotel Açores Premium on 19 Feb 2024
Boa tarde ,Lamentamos esses ocorridos e todos já foram resolvidos , então vos aguardamos para uma próxima hospedagem.Atenciosamente ,Equipe Açores Premium

10/10 Excellent

Hira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia
Muito bom, aconchegante e bom café da manhã
Stayed 1 night in Dec 2023
Response from Hotel Açores Premium on 19 Feb 2024
Boa tarde ,Ficamos muito felizes com a vossa avaliação e vos aguardamos para uma próxima hospedagem .Atenciosamente ,Equipe Açores Premium

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom!
O hotel é bem localizado, perto do Centro e do Vairro Moinhos de Vento. Café da manhã excelente.
Stayed 1 night in Dec 2023

8/10 Good

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente, parabéns!! Quarto limpo, amplo e confortável. Com mesa e cadeira boa para trabalhar. Café da manhã muito bom.
Stayed 4 nights in Nov 2023

6/10 Okay

Camila

Disliked: Cleanliness, room comfort
Não voltaria
Cheiro das toalhas e banheiro terríveis
Stayed 1 night in Oct 2023

8/10 Good

Luis Felipe

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jhonathan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sim, vale muito se hospedar !!!
Gostamos da estadia no geral pelo preço praticado. Hotel fica bem próximo da rodoviária, ótimo para a logística ruim devido a segurança ao redor. O café da manhã estava bem posto e a equipe foi muito boa e atenciosa em resolver algumas situações.
Stayed 1 night in Oct 2023

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Gerson

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

Rodrigo da

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

LUIZ G

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Decepcionante, não recomendo.
Hospedagem decepcionante. Não condizente com as fotos. Quartos necessitando de manutenção, limpeza a desejar, com mofo e limo nas paredes do banheiro, toalhas velhas e manchadas, colchões antigos, afundados. No meu quarto tinha uma coluna/pilar no meio, escuro. Controles do ar condicionado e TV não funcionavam. Não recomendo!
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Harry

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Antonio

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Água do chuveiro não estava quente o suficiente para a temperatura do dia. Vazamento de água no banheiro próximo a privada deixando o chão molhado a todo o tempo
Stayed 2 nights in May 2023

8/10 Good

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

DANIEL

Stayed 1 night in May 2023

6/10 Okay

VIRNA FALCK

Stayed 1 night in Mar 2023

10/10 Excellent

Diego

Stayed 3 nights in Mar 2023

10/10 Excellent

Filipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

ANDRÉ

Stayed 1 night in Mar 2023

8/10 Good

Meri Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Noemia

Stayed 1 night in Feb 2023

2/10 Terrible

Luís Claudio

Stayed 1 night in Feb 2023

10/10 Excellent

JAIME

Stayed 1 night in Jan 2023

8/10 Good

Chaiane

Stayed 1 night in Jan 2023

8/10 Good

IRANI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia
Hotel bom e bem localizado, para minhas necessidades. Reservei um quarto tripo superior e e aparentemente fomos hospedados em um quarto triplo standard, pois a única diferença é o tamanho do quarto.
Stayed 3 nights in Jan 2023

10/10 Excellent

Eduardo

Stayed 1 night in Jan 2023

8/10 Good

jose Alberto

Stayed 1 night in Dec 2022

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUITO BOM HOTEL, POREM AS CORTINAS NÃO IMPEDEM A ENTRADA DA CLARIDADE AO AMANHECER
Stayed 1 night in Dec 2022

8/10 Good

Carla S

Business traveller
Liked: Staff & service, property conditions & facilities
Já foi melhor
O hotel precisa de trocas nas roupas de cama e de banho. Toalhas com aspecto de desgaste. Lençol também estava com aspecto de velho, inclusive, estava rasgado. Café da manhã ok!
Stayed 1 night in Dec 2022

10/10 Excellent

Rosangela

Stayed 1 night in Nov 2022

10/10 Excellent

Rafael

Stayed 1 night in Nov 2022

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2022

10/10 Excellent

Hélio

Stayed 1 night in Oct 2022