Port Pine Heights Hotels, Big Pine Key

"Pool looked very clean, but not heated so it was cold. Pool area had an Odor of sewer. Not welcoming at all. Room was clean & bed comfortable. Shower stall had black mold under the bottom lip of shower stall where maid would have to bend down to see. Visible from sitting on toilet."

"Staff was very helpful, you got everything you need in one place. "

"Yes"

"Clean"

"The staff was great! At one point, we couldn’t get our washing machine started, only because of our error, and we had three people at our door, trying to help before we even got back to our room! Office staff always had a smile on their face! Beautiful park!"

"Excellent place. Clean and welcoming. Perfect for a family weekend."

"Awesome experience"

"Loved the property for a relaxing getaway. The balcony views are fabulous and photo worthy. Staff was very friendly and helpful and the grounds are beautiful. Only cons.... walls are thin. Our next door neighbors were having a great time and we heard their laughter and conversations when they were at an elevated volume. And one of our other neighbors left their fur baby for a while and we heard the barking and whining waiting for his/her parents to return to the room. We also had key/door lock issues throughout our stay but the staff was always there to help us get into our room and try to get the locked fixed and replaced. For sure not deal breakers, but worth reviewing. We would stay here again in a minute and will hopefully be back again!"

"We will definitely stay here again. Perfect spot to relax. Clean Rooms "