2/10 Terrible

Tats, Guyana

13 Oct 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the worst nightmare in my life.

the worst hotel i ever stayed in my life. I'm 50 yrs old.

Stayed 1 night in Oct 2017

2/10 Terrible

Dennis, AZ

25 Apr 2017

Disliked: Staff & service, property conditions & facilities

Orbitz please take this Hotel off of your list .

The Hotel is a dump. They have no working phone so god forbid if you have no cellular service in Trinidad as I did. The Hotel lost power and no working back up generator. There was no lights and no AC. Guest had to find another Hotel to stay with no help from the Ambassador.

4/10 Poor

Verified traveller

20 Apr 2017

Disliked: Cleanliness, staff & service, property conditions & facilities

Room was never cleaned by staff and breakfast was horrible,not to mention sheff presentation.

2/10 Terrible

Mose, Boston, Ma

1 Mar 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Nightmare at the Ambassador Hotel in Trinidad

The hotel was dated, unkept and boarder line deplorable; considering there were visitors in Trinidad for the first time to enjoy carnival. On the second floor of the hotel there apparently had been a water leaks from the roof, as a result you can see that there were huge holes in the ceiling that had not been patched and or repaired. This was a bad look and gave me the impression that the owners could care less about their property. During my stay from 2/24/17 thru 2/28/17 the electrical power went out at least three times, and each time it stayed off for about two hours.

4/10 Poor

Flemming

26 Feb 2017

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Jim & Euland, Ajax, Ontario

18 Dec 2016

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

We were in Trinidad for a funeral. The hotel was close to the church and crematorium. We do not have cell phones, and the land line telephone system was down. My wife has mobility issues, and the elevator was broken. Hotel restaurant only open for breakfast. The air conditioner in our room was broken and could not be adjusted for temperature or noise.

2/10 Terrible

Arturo, Bonaire

30 Nov 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst experience in my life.

It was like a horror movie. The room looked like it was not open in 50 years, it seemed like it stop on time.

2/10 Terrible

Verified traveller

28 Sept 2016

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, room comfort

One person staff who does know how to access my reservation. He could not verify that I have paid for a room at the hotel. The balcony leaked and linens were dinged. Conditions were deplorable. I would recommend this place to my enemy. Reverse the charges to my account.

6/10 Okay

summer

25 Jul 2016

Liked: Staff & service

Anniversary getaway

The hotel is in need of an upgrade as it is dated. The green 1970's carpet in the hallways and rooms is a dust magnet and makes the place look older than it is. The pool however is quite large and really relaxing. The location is perfect as it is within easy access to shopping malls,supermarkets and entertainment. From our room there was a great view of the ocean. As for the service Ms. Tenisha at the front desk is a perfect 10. She upgraded the TV in our room on arrival and assisted with everything from a minor AC issue to getting an ice bucket with ice and glasses for me to celebrate in my room to arranging a 3pm check out at NO EXTRA CHARGE. She's a gem and because of her we will definitely return.

4/10 Poor

Karla, Guadalajara, Mexico

25 Jan 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended. Period.

Run down hotel, no electricity for a day, no drinking water, nowhere near to buy anything to drink or eat, they dont clean the rooms.

8/10 Good

Verified traveller

22 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business trip

Comfortable and quiet

4/10 Poor

Verified traveller

13 Jan 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to the city!

It's a great location; however, they need to update their equipments.It's to outdated plus it's looks very old from the outside.

10/10 Excellent

Verified traveller

25 Dec 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very comfortable. Excellent service

8/10 Good

Verified traveller

29 Nov 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy retreat

Was comfortable, with friendly staff and good service. Speedy check in

4/10 Poor

Verified traveller

27 Oct 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO ES BUENA ELECCION

Hotel muy descuidado, hacian la limpieza diaria pero no colocaron en todo el tiempo que estuve jabon. No habia ni un vaso para tomar agua.

10/10 Excellent

Wade

14 Jul 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hiderway

It was a great stay. Had a comfortable rest and service was. Wonderful.

6/10 Okay

Sean

24 Jun 2015

Liked: Staff & service

The room was stuffy as though it hadn't been used in a little while & it would appear as though it's due for an upgrade. The staff was very friendly & helpful along with their service which made my stay very enjoyable.

2/10 Terrible

Solidity Maven , Atlanta, Ga

4 May 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE.

This review will be kept short and simple...DO NOT STAY HERE! I was visiting Trinidad on business as a solo traveler and I was appalled at the conditions of this hotel. Please please please do not stay here. The only good thing is the hotel agreed to charge me only for 1 night since I checked out immediately the following day. However I pre-paid for 5 days through Expedia and now I'm in a battle with EXPEDIA to get refunded for the 4 days I DID NOT STAY. This is NOT a good place to stay in Trinidad. Place is very run down and just not a good spot to stay in Trinidad.

8/10 Good

Verified traveller

4 May 2015

Liked: Cleanliness, staff & service, room comfort

Some TLC

It was quiet, peaceful, the staff was pleasant, the compound was amazing....its large, in a great location and a great venue for weddings and other events, but it needs some updating. With some updates and renovation this hotel can be a great place to stay.

4/10 Poor

Petershayne, Guyana

2 May 2015

Disliked: Staff & service, property conditions & facilities

Great view of Port of Spain

This hotel's name betrayed my expectations. It is a hotel whose staff seem to be awaiting its closure. The staff could be more available and more responsive to requests. It's run like a shop and guests are not a priority. However, the rooms are spacious enough and the view of Port of Spain by night is great. Service is not a priority and please call a taxi several hours in advance as on all occasions when I contacted them, it took close to an hour and the rates varied considerably by driver. Would not recommend it to anyone.

8/10 Good

ibrahim, maryland

24 Mar 2015

Liked: Staff & service

moderate hotel

had a good experience, spent 8 nights,the workers were so cool and friendly.did not hv a single problem with the facilities.and also loved spending time in the balcony

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Ambassador Reviews

Reviews

5.0/10

6.2/10

4.6/10

Reviews

2/10 Terrible

Tats, Guyana

the worst nightmare in my life.

Tats

2/10 Terrible

Dennis, AZ

Orbitz please take this Hotel off of your list .

Dennis

4/10 Poor

Verified traveller

Verified traveller

2/10 Terrible

Mose, Boston, Ma

Nightmare at the Ambassador Hotel in Trinidad

Mose

4/10 Poor

Flemming

Flemming

4/10 Poor

Jim & Euland, Ajax, Ontario

Jim & Euland

2/10 Terrible

Arturo, Bonaire

The worst experience in my life.

Arturo

2/10 Terrible

Verified traveller

Verified traveller

6/10 Okay