Book a Port Jervis Cottage

"My only suggestion is a microwave in the rooms. "

"The hotel seemed to have a foul odor but the room was clean and served its purpose. Front desk staff was very helpful and personable. Thank you for providing friendly and courteous service. "

"Very clean "

"Could not adjust the room temperature with the thermostat. Pillows would inflate the second you lay off of it. Food was good and sauna was good."

"so smelly"

"Nice"

"What a complete and utter lack of customer service and accommodation by this property. First on this booking: Had to extend a friend who was staying Saturday night, Booked this room at 9am and got confirmation. My friend's reservation was to extend with the new one. Front desk locked him out after shift change. They could not find the reservation and deactivated his keys. He returned at 6pm in panic. The front desk manager Ken was accomodating and let him take a brief nap while he sorted out the confusion. Ken also gave him a new room as my friend had issues with the last room. Besides Ken the Front Desk team is rude and curt and ignorant. Had issues Friday and Saturday with another reservation. Family who owns property is great but their 2 staff members Friday morning and Saturday evening are incompetent and nasty."

"The Staff was Awesome! From Hotel to Resturant and Bar ."

"Parking was easy- lady at the front desk was great. Room was good "