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Reviews of Port Douglas Retreat

3.5 out of 5
Port Douglas Retreat
31-33 Mowbray Street, Port Douglas, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 519 reviews" "
Rating 8 - Good. 181 out of 519 reviews" "
Rating 6 - Okay. 50 out of 519 reviews" "
Rating 4 - Poor. 17 out of 519 reviews" "
Rating 2 - Terrible. 1 out of 519 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor Maree

Liked: Cleanliness, property conditions & facilities
Great pool and location thanku
Stayed 5 nights in Apr 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool area was fabulous. Very private and well maintained
Stayed 10 nights in Mar 2024

6/10 Okay

Maria

Travelled with family
Pool area and close to shops, restaurants beach and marina.
Stayed 5 nights in Feb 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, amenities
Love the pool area.
Stayed 3 nights in Feb 2024

10/10 Excellent

martha, Takoma Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at the Retreat which is a beautiful location just down from the main street and 2 blocks to beach. Having a kitchenette in the room gave us options for all meals and plenty of space. The pool area is spacious and beautiful offering dining options too as there is also two grills. Clean and tidy and the lovely couple who run it will help you with questions bookings etc.
Stayed 6 nights in Jan 2024

10/10 Excellent

Maddison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I would possible change is adding a tissue box to the rooms
Stayed 7 nights in Nov 2023

10/10 Excellent

M

Liked: Cleanliness, room comfort
Great central location!
Lovely self catering apartment for a solo 5 night stay. Super close to beach, harbour and high street... each just a few hundred meter away. Pool was really nice and staff were super friendly and helpful.
Stayed 5 nights in Nov 2023
Response from Michelle on 11 Nov 2023
Thank you for taking the time to write a review. We are glad that you enjoyed your time with us and hope that one day you come back to stay.

10/10 Excellent

Mina, na

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Nice pool, and bbq downstairs space. Beautiful rights up at night. Room was prefect size with kitcken. Absolutely loved it!

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
'It was fairly quiet. The studio apartments mean that there are no families with noisy children in the pool. We found the kitchen area very small and hard to use but the bathroom was nice and big. An easy walk to the beach makes it ideal.
Stayed 5 nights in Oct 2023

6/10 Okay

Verified traveller

Disliked: Room comfort
Good location, bed needs improving.
A good location close to the Main Street and Marina. Nice pool. Simple room facilities, disappointing about the uncomfortable bed. Two singles joined but a large ridge in the bed that was very prominent making for a restless night sleep.
Stayed 3 nights in Oct 2023

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in the perfect location. It was clean and had everything we needed. The staff were very helpful. I would stay here again
Stayed 10 nights in Aug 2023

10/10 Excellent

Simonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay here. Location is perfect. Service and amenities were great. Room and laundry were clean. Pool area was lovely. Only downsides were we found our beds very uncomfortable and the birds and kids walking past during the night were very loud but eat plugs did solve this issue. Staff were friendly and helpful. Will definitely consider staying here again.
Stayed 6 nights in Aug 2023

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, room comfort
very nice property
very nice place to stay. Get a pool view room for best
Stayed 4 nights in Aug 2023

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is in an excellent location, within walking distance of everything. The pool and bbq area are amazing. The unit had everything we needed but another towel and teatowel wouldve been great. There is a laundry available but to do a whole load for 2 towels seemed silly. Overall we had a great stay.
Stayed 7 nights in Aug 2023

6/10 Okay

JANET

Travelled with partner
close walking distance to restaurants pubs and shops no need for a car also very near to Four Mile beach,having said that the room needs updating( furniture tv, sofa etc), bed was very soft ,theres hardly room to move in the shower no storage in bathroom ie no vanity unit.Pool was lovely and outdoor area very nice and well kept.
Stayed 8 nights in Aug 2023

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Lovely pool.
Stayed 5 nights in Aug 2023

8/10 Good

Russell

Travelled with partner
Great position, and very nice, but I found the room small, with limited space to put anything.
Stayed 3 nights in Aug 2023

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation
Stayed 3 nights in Aug 2023

10/10 Excellent

Peter

Liked: Amenities
Stayed 4 nights in Jul 2023

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean rooms Great pool and close to everything!
Stayed 8 nights in Jun 2023

10/10 Excellent

alison

Liked: Cleanliness, room comfort
Terrific stay
Top-notch apartment in a great location, easy walking to main street, shops & eating, terrific staff with a warm welcome, guest laundry was handy, would happily stsy again.
Stayed 4 nights in Jun 2023

8/10 Good

Robyn

Stayed 3 nights in Jun 2023

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is in the ideal location for the main street. Great pool, great rooms (not for people who like to cook large meals). We have stayed here 6 times and will always stay here in the future.
Stayed 6 nights in May 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Made to feel so welcome. Superb service. Swimming pool was the best ever.
Stayed 6 nights in May 2023

8/10 Good

Eden

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2023

6/10 Okay

Philomena

Liked: Cleanliness
This was a reasonably priced property but it needs an update - the shower door leaks, the TV reception was poor & generally it’s a bit tired. The staff were very helpful & gracious.
Stayed 6 nights in May 2023

10/10 Excellent

Noelle

Stayed 4 nights in May 2023

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet property
Stayed 6 nights in May 2023

8/10 Good

Jo

Liked: Cleanliness
We had a great stay. As it was a quiet time we had the pool practically to ourselves. The service was friendly and helpful. The room was clean and comfy, just needed a little tlc in places.
Stayed 3 nights in May 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, property conditions & facilities
Such a lovely location. The pool area is like a little oasis
Stayed 3 nights in Apr 2023

8/10 Good

Florence Anne

Liked: Cleanliness, amenities, property conditions & facilities
Very good location and service, perfect for a relaxing stay in port Douglas.
Stayed 6 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Air conditioner a little noisy
Stayed 5 nights in Mar 2023

10/10 Excellent

Donna Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place friendly hosts magnificent location
Stayed 7 nights in Feb 2023

10/10 Excellent

Seppo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent tropical vacation resort.
Stayed 4 nights in Jan 2023

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
The managers here were fantastic. I’ll be staying again for sure. This is the best place I’ve stayed at in port Douglas. This was my third visit
Stayed 7 nights in Jan 2023

10/10 Excellent

Zoran

Liked: Cleanliness, amenities, property conditions & facilities
I liked that it was close to town walking distance to everything the is only pool no spar staff was very helpful and friendly if you have a car need to get remote from the office for car park car park small

4/10 Poor

Estelle Louise

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Are room was not clean the shower had hair in the plug dirt on the floo.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simply lovely relaxing Clean and no smoking Walk to beach shops and marina Don’t tell anyone

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, room comfort
Friendly Clean Hotel
Stayed 2 nights in Dec 2022

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Port Douglas Retreat is a great place to stay. It's very clean and has all the amenities you need. It's a quiet location whilst still being a few minutes walk from the beach and the main street
Stayed 3 nights in Nov 2022
Response from Michelle on 20 Nov 2022
Thank you for taking the time to review. We are glad you enjoyed your stay with us and hope to see you return 1 day.

8/10 Good

Anthony

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, lovely gardens and pool. Apartment was well appointed.
Stayed 7 nights in Nov 2022
Response from Michelle on 17 Nov 2022
Thank you for taking the time to review us Peter. Glad you enjoyed your time with us

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Loved our little patio facing the pool and the pool is beautiful. Nice and quiet, too, compact, perfect for singles or a couple.
Stayed 10 nights in Nov 2022
Response from Michelle on 15 Nov 2022
Thank you Susan for taking the time to review us. We are happy that you have enjoyed your stay and hope to see you return at another time.

10/10 Excellent

Terence

Liked: Cleanliness, room comfort
Well located and good vibes.
We have stayed here before and enjoyed its location, friendliness plus it's lovely pool and gardens. This is why we rebooked for this year.The ease of being able to walk to 4 mile beach, marina or to the main street (Macrossan) in a few minutes makes it a great choice for us. The property fulfills our needs in terms of amenities, service and price.
Stayed 7 nights in Oct 2022

8/10 Good

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. A well managed property in a great location.
Stayed 10 nights in Oct 2022

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Over all , it meet all our needs.
Stayed 7 nights in Oct 2022

10/10 Excellent

Marlayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic facilities and heated pool which was wonderful. Great location right near the Main Street so easy walking to the shops. Cooking facilities in the room & bbq can easily self cater.
Stayed 7 nights in Oct 2022

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the classic look of the front entrance. Great service from reception. Would happily stay there again.
Stayed 3 nights in Oct 2022

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The host were incredibly helpful and friendly. The rooms were clean and the pool fantastic. The location was great and we could walk to everywhere
Stayed 3 nights in Sep 2022

6/10 Okay

Fiona

A great location but …
A great location but no lift - very hard for this couple of retirees to drag our suitcases up & down the stairs. And the fact that you have to “rent” beach towels, pay additional for extra tea/coffee etc. was a bit cheap!!!
Stayed 4 nights in Aug 2022