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Reviews of Beaches Port Douglas

4.5 out of 5
Beaches Port Douglas
19-21 The Esplanade, Port Douglas, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 92 reviews" "
Rating 8 - Good. 35 out of 92 reviews" "
Rating 6 - Okay. 13 out of 92 reviews" "
Rating 4 - Poor. 4 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

lorraine

Disliked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location. Friendly and helpful staff.
Response from Beaches on 18 Dec 2022
Thank you for your lovely review Carole and we will be looking forward to seeing you back!

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, close to beach and local surf club. Walkable distances to Main Street, shops, restaurants etc. Appartment was very practical with great amount of space, cooking area, utensils and an amazing view of the beach just over the road. Some general property maintenance (on the room, specifically) and bathroom updates need to be performed, however. This did not detract too much from our stay and we’d look to return. Staff were very friendly and communication was great with a lot of local information supplied
Response from Beaches on 3 Dec 2022
Hi Tim,Thank you for your time to write this feedback. We are truly happy to hear you have enjoyed your stay. Renovations of the apartment are scheduled for next year. We will be looking forward to welcoming you back soon!

8/10 Good

Janelle

Liked: Amenities
Stayed 7 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Super clean, great location of beach and dining. Ground floor rooms are excellent for young families.
Stayed 8 nights in Dec 2020
Response from Beaches on 12 Jan 2021
Thank you, we are glad you enjoyed your stay.

10/10 Excellent

Carol

Liked: Cleanliness, room comfort
Close to the beach
Great situation, very close to the beach, clear and comfortable.
Stayed 10 nights in Oct 2020
Response from Beaches on 9 Nov 2020
Hello we are glad to read that you enjoyed your stay. Thank you for sharing with other travellers.

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities, room comfort
Relax
Very relaxing in a very convenient location
Stayed 10 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and happy we chose Port Douglas area over Cairns, and Palm Cove. Easy to get around, walkable, perfect to visit the Outer Reef, and (loved) Low Island. Quiet, with just the amount of activities; excellent grocery store, and other places to eat.... We had everything we needed at Beaches Port Douglas, especially the ease to four-mile beach.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to great food and drinks. Close to the beach. Large spacious apartment. Sun warmed pool and deck area.
Stayed 7 nights in Aug 2019

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Apartment was really nice and was very clean, but our en-suite bathroom overdue for a make-over.
Stayed 5 nights in Aug 2019

8/10 Good

paul

Liked: Cleanliness, staff & service, room comfort
Stay was good Location is tops, place is showing it's age
Stayed 4 nights in Jun 2019

8/10 Good

Waida

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 11 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here 3 years running
Great little resort in a prime location. Pool area is fantastic and well maintained. Only negative was a double bed. In a warm and humid climate queen would have been better
Stayed 7 nights in Oct 2018

10/10 Excellent

Sean, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Holiday
We arrive on a dark and rainy night, and woke the next day to sunshine and warm. This was a great place for my wife, our adult children and I to reconnect in comfort and close proximity to everything. The accommodation staff were friendly and informative, it all just made for a great stay. Thanks
Stayed 8 nights in Apr 2018

8/10 Good

Renee , Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very close to the beach
Great place to stay very spacious and had everything we needed pool was very nice and super close to the beach!
Stayed 5 nights in Dec 2017

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
An amazing apartment. Well equipped, spacious, clean and very comfortable. Perfect location near Four Mile Beach but also close to restaurants and shops. Friendly and professional reception staff.
Stayed 7 nights in Oct 2017

10/10 Excellent

Tess, Byron Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Port Douglas
We had a fantastic week staying here. Our room was on the ground floor and looked across the poo to the ocean. The pool was beautiful. Unfortunately there was difficulty with the spa doing yesterday but the staff are trying to fix it. The outdoor facilities were kept beautifully clean. The staff are extremely helpful in everything including booking trips out to the reef. Highly recommend this accommodation.
Stayed 5 nights in Sep 2017
Response from Beaches on 17 Sept 2017
Hi Tess, Thanks so much for taking the time to review our property and we value your feedback. Lovely to hear you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment close to beach and walk to town.
Lovely spacious apartment with view of beach. Close to town great coffee next door pool nice and warm
Stayed 3 nights in Jun 2017

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Apart from the pool, wasn't impressed with this accommodation as it is run down and not very clean

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
My rating is based on the 2nd room we had at beaches. It was great. The first room was in poor condition needing some maintenance and general upkeep. We had to be moved after 3 days due to water coming through the ceiling in the kitchen. Beware of room 303. The staff were very good, however and helped make the balance of our stay enjoyable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and pool
Great place. Didn't think the pictures on the website did it justice. Perfect location and well maintained pool area and gardens. Would definitely stay again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge apartment!
Huge apartment, so much room! Great pool and location close to shops and restaurants and of course the beach!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
This hotel is located close to beach and a short walk to the main street with all the restaurants,rooms are great size for familey,s and the pool is excelant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend my 60th birthday.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness
Close to beach
Good size apartment, a little run down though. We had to sweep and mop the floor on arrival as it hadn't appeared to have been done very well. But overall we had a nice stay.

6/10 Okay

vikki

Liked: Cleanliness, staff & service
Awesome location opposite the beach
Unfortunately the accoustics in this hotel meant noise carried a lot. We experienced a lot of noise from the rooms below into the courtyard. In addition, the Great Barrier Reef marathon commenced around 4 am in the morning outside the apartments, meaning even less sleep!

10/10 Excellent

Lindy, Drysdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location!!!
Would recommend Beaches to anyone wanting a great central hotel...right opposite the beach and also the surf club. Fantastic large pool....so glad we chose Beaches.

8/10 Good

Mrs F A, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, just a few little niggles
Port Douglas is gorgeous, and this apartment was lovely apart from a few annoying things. (1) The wifi kept dropping out and we found it difficult to skype back to our sons in England. (2) The dishwasher hadnt had dishwasher cleaner put in for ages and was not drying the dishes properly, hence it stunk where it had been closed and was damp inside. (3) We had 3 cockroaches which we managed to capture under a glass and put outside after a few days. (4) A decent measuring jug would have come in useful, not the glass thing that was there. (5) Our apartment 311 (I think) our deck was right by the pool so not very private for us or for pool users. Towards the end of the week there were a couple of VERY noisy children whose parents didnt think it necessary to tell them to be quiet and behave around other people. There was a huge beach 2 mins walk across the road if they wanted to make a lot of noise. p.s. We did appreciate the little garden in front of the apartment but it didnt stop the noise from the pool ....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location, close to Surf Club, Macrossan St.
Simple accommodation, great for the price and the location. Clean and neat facility. Right on the beach.

8/10 Good

Robyn, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely pool
We enjoyed our stay at Beaches. Our 2-bedroom unit was spacious and clean. The main bathroom was a bit dated compared to the rest of the unit but was OK. The location was excellent, right across the road from the beach and walking distance to everything in town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, best trip Ive had in ages......
This place was fantastic, absolutely loved it. They called me in Hong Kong to confirm and I sent them an e mail to ask since it was my parents first trip and I was meeting them there (I was coming from London) could they make it special? Not only did they, they gave us the top floor appartment (329) with stunning views all over 4 mile beach. The appartment was fantastic, separate bathrooms ,dining area, sunken louneroom, 2 balconies,huge kitchen....and the area is spot on. The beach is literally across the road and the cafe for breakfast and lunch is downstairs which is brilliant. Believe the reviews of the Surf Life Saving club next door, they do the most amazing food and we ate there every night except the last night (we had friends for dinner). So all I can say is the staff were great, really nice and helpful and nothing was a problem. My only negative thing would be, we had to pay for a service of the appartment (that we assumed was included?) for $120 as we were only there for 4 days,so if you ask for one, make sure you check you dont get charged. Also there was a slight problem with the toilet in my parents room, but we told them about it at the end of our stay and they went to get it fixed. But frankly, I wouldnt stay anywhere else after that trip, was one of the best trips I've had in a very long time,and definitely staying there again next time,no question.

6/10 Okay

Steve, Brisbane

Liked: Cleanliness, room comfort
Needs a little love
Lovely location and service. The three bedroom apartment was in need of some maintenance.

10/10 Excellent

A, N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Had everything we needed. Loved it and being so close to the beach. We'll be back again and again.

6/10 Okay

Guy, Blue Bay

Disliked: Room comfort
Handy location close to centre of town
The apartment that we stayed in needed a facelift. The door to the bathroom was delaminating, the walls were marked and the glass to the shower/bath had mould on it. The king bed was a two singles joined and the join in the bed was noticeable when sleeping. The units are in a very handy location with a short stroll to the centre of town. The pool area was nice in appearance but the pool water was too hot.

10/10 Excellent

Bonnie, Australia - QLD - Townsville

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Anne, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Bargain, All conveniences; Service: Friendly; Cleanliness: Gleaming; 5 minute stroll to Macrossan street restaurants and shopping

10/10 Excellent

Caitlin, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Had issues ; Value: Average price.; Service: Professional; Cleanliness: Beautiful; Location is good. Surf club doed decent cocktails

10/10 Excellent

Nicole, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Great deal;

8/10 Good

Anastasia, Australia - VIC - Melbourne

Asked for it to be cleaned , nothing was done about it.

6/10 Okay

Robert

Disliked: Cleanliness, staff & service

8/10 Good

Ann, Australia - SA - Regional SA

Liked: Property conditions & facilities

10/10 Excellent

Diane, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Great deal; Service: Professional; Cleanliness: Pleasant; Wonderful view from ocean facing apartments

4/10 Poor

Christopher, Australia - NSW - Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby, Horrible, Run-down; Service: Sloppy; Cleanliness: Filthy, Smelly, Grubby;

8/10 Good

Tim, Australia - VIC - Melbourne

Facilities: Basic, Modest; Value: Affordable; Service: Basic, Sufficient; Cleanliness: Tidy, Neat, Nice;

10/10 Excellent

andrew, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jill, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Service: Courteous; Cleanliness: Spotless; Excellent Cafe right next door