Exterior

Reviews of Dreamcatcher Beachsides Apartments

Dreamcatcher Beachsides Apartments
26-28 Reef Street, Port Douglas, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 122 reviews" "
Rating 8 - Good. 43 out of 122 reviews" "
Rating 6 - Okay. 9 out of 122 reviews" "
Rating 4 - Poor. 1 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Stayed 1 night in Dec 2023
Response from John on 21 Dec 2023
Kelly booked post cyclone Jasper when we had no electricity and running water, meaning we were unable to safely accommodate her in accordance with government regulations. No power also meant the inability to go online and block out dates to prevent bookings. Kelly received free cancellation with full refund.While we sustained no real property damage and are able to continue business, the area has sustained flood damage to roads and infrastructure, with access now opened via the Julatten/Mt Molloy road and water expected to be back on within 24 hours from now.This has been my first opportunity to respond with electricity having been restored overnight.The Capt. Cook Hwy, between Cairns and Port Douglas, sustained major land slide damage and looks like being closed to traffic until around the end of January, according to preliminary reports.Please do consider supporting us during this event as we're ready to host a great stay in what is still and always will be, Paradise.

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
My stay here was amazing! Was perfect location for the Finish of the 4th leg in the Marlin Coast Challenge. The place was spacious and all amenities provided. The pool and spa was a great way to relax the muscles after the long drive from Brisbane and after the race. I will definitely be back and highly recommend thank you 🙏
Stayed 4 nights in Oct 2023
Response from John on 13 Oct 2023
Thank you Debra. It was a pleasure hosting your stay. Congratulations on a magnificent 3rd place win.

10/10 Excellent

Kerry Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful place to stay, quiet, romantic and nothing is too much trouble for the owners if you have any issues. Highly recommend staying here.
Stayed 7 nights in Sep 2023
Response from John on 6 Oct 2023
Thank you for your kind comment. It was a pleasure hosting your stay.

10/10 Excellent

Todd, Cooya Beach

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really exceeded our expectations. Very large room, very comfortable and close to Port, lots of amenities and a 100metre walk to Four Mile Beach. Room was well appointed and quiet location. Happily stay again next time I'm in Port.
Stayed 3 nights in Sep 2023
Response from John on 3 Oct 2023
Thank you Todd, it was a pleasure hosting your stay.

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very central to any where you wanted to go great places
Stayed 4 nights in Sep 2023
Response from John on 25 Sept 2023
Thank you George, glad you enjoyed your stay. Safe travels.

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable stay, close to beach with dining and bar opposite. Little bit of maintenance needed but nothing to detract from a nice stay.
Stayed 14 nights in Aug 2023
Response from John on 22 Sept 2023
Thank you Eric, it was a pleasure hosting your stay.

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, loved the feel of the place and the staff were amazing
Stayed 9 nights in Sep 2023
Response from Megan on 15 Sept 2023
Thank you Coy, it was a pleasure hosting your stay. We look forward to your next visit.Best Regards,

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. I broke my foot 2 days before my holiday and traveling was a challenge. The property owner and staff were the friendliest I’ve encountered, went out of their way to assist me and even gave me rides around town when needed. The property itself was like a tropical paradise. Away from the crowds of the city center but near restaurants, bars, and the beach. I highly recommend it to anyone who wants to visit port Douglas but want to avoid crowds
Stayed 3 nights in Sep 2023
Response from John on 13 Sept 2023
Thank you kindly Joseph, it was a pleasure hosting your stay with us.You're in our gang now.Safe travels to you and may the sun enlighten your path.

10/10 Excellent

margaret

Liked: Cleanliness, room comfort
Happy stay
Everything was perfect. Loved our stay here. Would highly recommend staying here. The owner was so helpful and friendly.
Stayed 3 nights in Aug 2023
Response from John on 24 Aug 2023
Thank you kindly, so glad you enjoyed your stay.

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was spotless and spacious. The pool was delightful. The hosts were very friendly and helpful. We'll definitely go back and recommend it.
Stayed 4 nights in Aug 2023
Response from John on 24 Aug 2023
Thank you so much for your kind words. look forward to your next visit.

8/10 Good

Jane

Liked: Cleanliness, room comfort
Away from the hustle of Port Douglas centre
We had a lovely stay at Dreamcatcher. Close to the 4 mile beach. Good walks close by. Friendly and cooperative staff.
Stayed 3 nights in Jul 2023
Response from John on 2 Aug 2023
Thank you Jane, glad you enjoyed your stay.

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tropical setting in handy location. Well furnished. Excellent pool. Undercover parking inadequate.
Stayed 4 nights in Jun 2023
Response from John on 3 Jul 2023
Thank you Peter. Everyone turned up with cars in the last two weeks, some with large utes that took up two spaces as parking skills appeared lacking. Of course we can't control driver skills.

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the best!!
Stayed 3 nights in Jun 2023
Response from John on 25 Jun 2023
Thank you Helen. x

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
large spacious apartment and great location near the beach
Stayed 10 nights in Mar 2023
Response from John on 23 Mar 2023
Thanks Peter. BTW, I have your glasses, and a sim card you left behind. Let me know what you want me to do with them.

8/10 Good

Maxine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Whilst the furnishings are dated the property has everything you need for an enjoyable holiday

8/10 Good

wayne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good location. Comfortable unit.
Stayed 2 nights in Oct 2022

10/10 Excellent

Blair

Travelled with partner
Great spot,large clean room,loved the aircon dash very hot.handy to two restaurants,great walk on beach at end of road.no tea bags for cup of tea which would have been nice.

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious and very comfortable with everything I needed and very close to the beach which I loved
Stayed 5 nights in Oct 2022

8/10 Good

Stephen

Stayed 7 nights in Oct 2022

10/10 Excellent

Anna

Stayed 7 nights in Sep 2022

6/10 Okay

Claire

Disliked: Cleanliness, property conditions & facilities
Run down property. Had a few rainy days there and used blanket which smelled of other peoples oders place was neat but not hygiengly cleaned. Some lights did not work, kitchen windows curtains were fryed, pool did not look clean enough to swim in..
Stayed 6 nights in Aug 2022
Response from John on 31 Aug 2022
We don't control the weather, when gardening work is done leaf litter etc do drop into pool (must have been the one day you looked into the pool area), otherwise water quality is tested daily, water is crystal clear, all cleaning is done to high standard using professional antibacterial products, all lights in your apartment were checked after you, all working. The vast majority of other guests disagree with your evaluation. There's one of you experts every year.

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Small block and out of the way of the busy main centre . Right on the end of Four Mile Beach
Stayed 4 nights in Aug 2022
Response from John on 20 Aug 2022
Thank you.

10/10 Excellent

Bianka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for us. We wanted quiet, away from hustle and bustle. Shuttle bus into town was only a phone call away. We had all we needed especially being so close to the beach. Highly recommend.
Stayed 14 nights in Jul 2022

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our favorite stay in Australia! The room was spacious, and it was one block away from the beautiful beach. Its a quick 5 minute drive into town with lots of amazing restaurants and shops. We loved our stay!
Stayed 3 nights in Jul 2022
Response from John on 2 Aug 2022
Thank you Joel. It was great to host your stay.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities
Comfortable apartment but quite dark inside. It had everything we needed and we enjoyed our stay there. Good wifi and easy parking. Good restaurant across the road.
Stayed 3 nights in Jul 2022
Response from John on 15 Jul 2022
Thank you Christopher. For your next visit book early so you don't miss out on an upper floor apartment fitted with sky lights.

10/10 Excellent

Tamara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful brightly coloured unique beach style apartments surrounded by lush tropical gardens and swimming pool. John the manager was very easy to deal with. You felt at home as soon as you walked in. The Four Mile Beach is at the end of the street. Transport easily accessible from right out the front to take you into town or take the 45min stroll up the beach. The kids enjoyed having their own space in the adjoining apartment. It was a 5 Stars from us.
Stayed 5 nights in Jun 2022
Response from John on 13 Jul 2022
Thank you, we look forward to your next stay.

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to relax and have a nice dip. And John is a very helpful guy thats for sure. Enjoy your stay
Stayed 10 nights in Jan 2022
Response from John on 1 Mar 2022
Thank you, happy you enjoyed your stay.

10/10 Excellent

Sarah

Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property has beautiful landscaping, and is very close to the beach and restaurants.
Stayed 4 nights in May 2021
Response from John on 21 May 2021
Thank you, we look forward to your next visit.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like anything Very poor conditions ,wasn't clean coffee machine dirty ,Tv wasn't working .Remote corroded and batteries covered in acid.
Stayed 10 nights in Mar 2021
Response from John on 24 Mar 2021
Dear Anonymous (George), the TV works better when the power is switched on. The coffee pod machine? Was clean when you left, not sure how it got dirty prior to your arrival? Your rating differs completely to all our other guests. Could it be because you chose to alter location on your check in day and weren't able to get a refund according to reservation contract? Being a small town I also heard of your complaints in restaurants and refusal to pay. You're famous in Port Douglas George.

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities
Good sized apartment . Needs renovation , showing age . John is perfect host . Would book again 😀.
Stayed 7 nights in Dec 2020
Response from John on 6 Jan 2021
Thank you, we look forward to your next visit.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a good location. Shops, restaurants and pub very close by.
Stayed 5 nights in Mar 2020
Response from John on 17 Mar 2020
Thank you, we look forward to your next visit.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreams in Dreamcatcher
Owner was very helpful, allowing us early check in, help with bags and advice. A big apartment with good wi-fi. Very good value. Good kitchen facilities. Very happy.
Stayed 2 nights in Mar 2020
Response from John on 20 Mar 2020
Thanks for your comment. We're glad you enjoyed you stay. We look forward to your next visit.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilled out oasis
We very much enjoyed our 4 day stay in the Dream Catcher. Our room was spacious, and had 2 balconies overlooking the pool and gardens. The atmosphere is really layed back and the facilities are great. It's 50 meters to the amazing beach and there are bars, restaurants and cafes in walking distance.
Stayed 2 nights in Jan 2020
Response from John on 24 Feb 2020
Thank you, we look forward to your next visit.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 days pure relaxation on Four Mile Beach. Loved being a little out from Macrossan Street. Al quiet little oasis.
Stayed 5 nights in Dec 2019
Response from John on 7 Mar 2020
Thank you, we look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting and surrounds made this place unique and homely
Stayed 7 nights in Nov 2019
Response from John on 26 Nov 2019
Thank you for your comments.

8/10 Good

Raj, Melbourne

Travelled with family and small children
Liked: Amenities, property conditions & facilities
There were bugs which was bad but since it’s summer that I kind of expected. Pool didn’t look very clean b the apartment was really good.
Stayed 4 nights in Nov 2019
Response from John on 26 Nov 2019
Someone had lots of oily sunscreen. Bad for swimming pools. Glad you enjoyed your apartment. Insects are part of the tropics unfortunately. We do spray for them, but how much poison is too much while still being environmentally conscious?

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from John on 26 Nov 2019
Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was lovely and the area stunning. John is a lovely guy and a wonderful host. Had a brilliant week at Dreamcatchers and would most definately go again. Very happy on all counts
Stayed 7 nights in Oct 2019
Response from John on 26 Nov 2019
Thank you for your comments.

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an oasis!
Stayed 3 nights in Oct 2019
Response from John on 26 Nov 2019
Thank you for your comments.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
The room we had needed a little attention paid to it. Location was well suited for us
Stayed 4 nights in Oct 2019
Response from John on 26 Nov 2019
Thank you for your comments.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location , near beach. I would love to come back again.
Stayed 2 nights in Sep 2019
Response from John on 25 Sept 2019
Always welcome. Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right next to the one of the entrances for the 4 mile beach. Literally, its a two minute walking distance and you are at the beach. Across is the shuttle bus stop that runs every 15/20 minutes and will take you downtown for $8AUS round trip. Or you can drive downtown and a approx a 3km or 2 mile drive. The property itself is nice. Spacious room with full kitchen and living room. The owner was super nice. We had locked ourselves out once and hadn’t realized it until we got to our excursion so I called him and he told us to enjoy our day and call him when we get back so he can let us in. There is a tavern and the Beach Shack restaurant across the street from the hotel. Both are local spots that are affordable compared to other places in the town. FYI, most reef excursions will pick you up from your hotel upon booking :)
Stayed 5 nights in Jul 2019
Response from John on 19 Jul 2019
Thank you for your kind comments. Great to hear you enjoyed your stay.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant place to stay..
Nice place. Comforting hosts.. we,'ll be back..
Stayed 3 nights in Jul 2019
Response from John on 19 Jul 2019
Thank you Joanne. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from John on 19 Jul 2019
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic place to stay very clean and comfortable. great host
Stayed 2 nights in Apr 2019
Response from John on 7 Mar 2020
Thank you, looking forward to our next visit.

10/10 Excellent

M, Adelaide, au

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor, spacious apartments with plenty appliances. Relaxing environment with a tropical landscape. Property manager was accessible at all times and friendly. Definitely recommended.
Stayed 8 nights in Feb 2019
Response from John on 7 Mar 2020
Thank you, looking forward to our next visit.

2/10 Terrible

Jeff

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room not what was advertised, and a/c and fan not.
Booked for three people, but got there and room had only one bed. The booking was clearly made and confirmed for three adults. Had to pay extra for a second room, which had no functioning air conditioning and a malfunctioning fan. Made for unpleasant and uncomfortable sleeping.
Stayed 4 nights in Nov 2018
Response from John on 7 Mar 2020
Upgraded from Standard Studio, cheapest apartment to Twin Key 2 bedroom x 2 bathroom apartment, our most expensive apartment @ $25, the price of extra bedding which wasn't selected in your original booking for 3. All aircon and fans are functioning? Three adults in apartment for only 2 you would think is uncomfortable?

10/10 Excellent

Jo, Atherton

Liked: Cleanliness, property conditions & facilities
The property was handy to the beach and the Outrigger Canoe Boat house although some way from the Port Douglas CBD. It does have a shuttle passing the door every 20 minutes. Our ground floor apartment was spacious well equipped and suited our needs. Accessing it past the outside smelly bins and cleaning gear wasn't great but beyond that it was ideal inside. The undercover Carports are a bit small but they do provide off street parking although we couldn't open the doors once parked. A bit of shuffling sorted that out.
Stayed 2 nights in Oct 2018
Response from John on 7 Mar 2020
Thank you, looking forward to our next visit.