Family Hotels & Resorts in Port-de-Bouc from NZ$128

"la réservation pour le dîner était pour 20h30 puis repporté par le personnel a 21h et une des serveuse sert les glaçons avec ses mains !!!!!!!"

"The shuttle was not good; we called to ask for a shuttle in from the airport and were told to call when we got there. Upon calling, 3 hours later, we were told No shuttle, get a taxi. Frustrating. "

"No could not find the shuttle outside the terminal we walked"

"Perfect"

"Dear Hotels Management, I am writing to formally complain about an error with my recent stay on 17/01/26. I specifically booked and paid for a room with breakfast included, as confirmed in my booking confirmation, Itinerary number: 72070141792555. However, upon arrival/at the restaurant, I was informed that my rate did not include breakfast. This is a clear failure to deliver the service I paid for. I expect to be refunded the cost of the breakfast portion of my booking, or a commensurate compensation for the inconvenience. Please resolve this matter promptly. I look forward to your reply. Sincerely, Khaled Braktia Booking Reference: khaled0775@gmail.com "