2/10 Terrible
Rochelle R.
23 Aug 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
I do not recommend! 1. False Advertisement. The place is not as advertised. The place is still under construction. Getting there was very frightening because the so called road is not a road. It is destroyed. The day before I get there which is 4 days after I rented a car, the host tells me I need a 4 wheel drive to get to the hotel. 2. I called to inform the host and Vrbo of the issues, the host only wanted to give a partial refund even though I did not spend one night at the hotel because of the condition of the road and hotel. 3. 10pm at night my family (2 young kids, my husband and myself) were left stranded outside when we were trying to work out something with the host. She changed the code on us. Vrbo has been giving us the run around, allowing the host to drag her feet in addressing the matter. The host and Vrbo were most unhelpful. My vacation was interrupted and I felt unsafe being stranded in a strange dark place at night. I’ll attach a photo of the road, which worsens as you progress up the winding narrow road. There is also a steep drop on the side of the road. Roads are known to be bad in JA but this was overwhelmingly bad with large sharp rocks. The car struggled and took lots of beatings when we became desperate after failing to find an alternate place to stay at the last minute.
Rochelle R.
Stayed 2 nights in Aug 2025